Affinity Computer Technology

Their customer service in no good! They never returned my messages.

This shop is actually one of the hidden gems in this area, I wish I knew about this place years ago! I usually build my own computers, but this new build I was looking to create would take me a while to complete. This time around, I decided to splurge and have someone do the work for me. It also saved me from going through the mental headaches of things such as installing and doing the cable management for 6 RGB fans+fan controllers and much more!

I came into the shop with a complicated PC build, with some special instructions. However, the staff were ready to take on the build! The people here are very friendly and are passionate about their work. They gave me a lot of good advice and support when it came to my PC build, and their extensive experience shows when they talk about certain things and events that predate my time working with computers.

If you're not looking for a service here, this place also sells various types of computer parts, which can save you a trip or two to the closest Microcenter. Not only did their excellent service win my trust and satisfaction, but the fact that they carry a lot of newest PC parts just adds a cherry on top!

John and Bill are the best. I wanted to splurge and have a custom PC built for me. They took the time to ask questions and learn what I needed and wanted. They easily could have pulled everything from the top shelf prices but instead, they gave me what I needed. I felt extremely satisfied with what I got and I'm sure it'll be a great rig for many years. If you need a computer and you want it done right, go see John and Bill at Affinity.

Affinity computers was recommended to me by a friend. While they resolved the main issue that I went in for, to remove a virus, the configuration and installation of the operating system was either done hurriedly or not done properly. Weeks later, I have to fidget with settings (e.g. Wi-Fi adapter goes off automatically) and I don't have an internet connection after I reboot. They delivered my PC back to me quickly, which was nice but not without issues. The price was reasonable.

I will never get a computer anywhere else again. John and Bill are amazing, they built me a new computer and greatly improved on my original plan with their thoughtful recommendations. They know their stuff, and they can explain it even to a luddite like my life partner. Their prices are reasonable, and their customer service exceptional. For example, I had taken my new computer home while we were still waiting for one of the drives and was supposed to bring it back Friday afternoon at 5 so they could start the data migration and I could get it back on Saturday.

I could not make it there until almost 7 pm, they close at 7. John stayed late to install the new drive and start the migration, and I was able to pick the computer up on Saturday.

John and Bill are extraordinarily knowledgeable and experienced in PC building and repair. They made thoughtful recommendations at a fair price, and then they delivered as promised. We needed extra support after receiving the PC, and they made sure that everything was optimized.

I have brought my computer to Affinity Computers a few weeks ago. My computer just rebooted after post before ever getting to Windows. First I thought it was a hardware problem so I had Bill look at it. The store is busy so it did take over a week to get it back, but Bill explained to me that it was a software problem and fixed it. The price was reasonably considering the amount of time Bill worked on it.

Bill was very professional and I was very impressed with the work that he did. If needed, I wouldn't hesitate going back if I run into a problem with my computer. I highly recommend Affinity Computers for repairs.

If you are looking for a place that will take care of your computers look no further. I'd recommend anyone who needs computer repair/replacements to visit Affinity. I recently had a Asus ROG gaming laptop worked on here. It had a lot of issues ranging from heating and other damages from the years of use. The gentlemen working at Affinity were very nice and went above and beyond while working on my machine.

The process took around five weeks which was a little long for me, but definitely worth the wait in the end. My laptop came out like a brand new unit and it is way better than when I received it originally from the previous owner. I will recommend anyone looking for repairs and replacements for their computers to stop here and visit Affinity. Thank you Affinity!

I came in for a laptop screen repair that was so expensive I decided to purchase an external monitor instead. I was sold a ViewSonic. When I got it home three of us tried to get it to turn on without any luck. We tried different plugs etc but no power! I was severely inconvenienced because I needed it for work right that night. The next morning I returned it with the packaging and was told that I had to pay a $30 restocking fee.

This is outrageous given that I was inconvenienced and told them that since the monitor didn't work I would go ahead with the $700 computer repair. You know we all hate to see small businesses close down but this sort of lack of business and customer acumen reminds me that some just don't deserve to be in business. When you don't care about the public and can't see the bigger picture there will be someone else who will.

I called Affinity to help prepare my home office for a new job. At the time, my new laptop, monitor, printer, and related devices formed a tangle of wires that left little room to move my feet or even my mouse. The machine settings required extensive customization. And my Outlook program kept trying pointlessly to reach my old company's exchange server. Fortunately, the Affinity expert fixed everything the next day in just two hours.

He reconfigured the entire IT set-up for efficiency, supplied additional components - including a "UPS, " which I didn't even know I needed - and coordinated with me to get the settings just right. For the value provided, I thought the price was fair. In fact, I was so impressed with the job that I added a tip to the bill. It's like I suddenly have my own high-quality IT department.

Affinity built my computer for me quite a number of years ago, and it's been tremendous - high quality, great performance. Recently it needed a fan replaced (very reasonable given it's an old computer and I've almost never cleaned it). Affinity did the work along with cleaning the interior and replacing another fan that was going bad for a very reasonable price.

Besides the labor being reasonable, the parts prices were just as good as if I had bought them myself on Amazon or elsewhere. Further, they did the work quickly. Highly recommended!

I chose this place based on the reviews in Yelp. I had an issue with a 10 year old iMac that died during 6 power outages a couple months back. It had not been backed up properly. I came to them for a consult, suggestion was to bring the new iMac in, and the old, and they would remove the disk and copy contents to a directory on the new. They explained all my options and this seemed to be the best.

I did not even ask for a price estimate to do that, because it had to be done and I trusted them. Well, they got it done in one day, and the total charge was under $101. They stayed in touch by phone, to keep me up to date. I have complete trust in this place to do the right thing with regard to computer repairs. It is reassuring to know they are right around the corner for any future computer repair needs I am have. Thank you!

I had battery issues with my HP laptops and looking for replacement batteries. I brought in two laptops and asked Bill to take a look. He quickly performed multiple troubleshooting steps with both of them and figured out both batteries were OK! What a relief! I left the store with one backup battery and a new power cord for the second laptop. No extra fees for the troubleshooting!

Amazing that this kind of honest, fast, and expert business still exists in this area! Thank you so much, Bill, for your courteous and professional assistance. Highly and strongly recommended!

Took my old Dell desktop to Affinity when it stopped working properly. Dropped it off on a Monday, Tuesday received a call that they found the problem and gave me a very good estimate to repair and restore my files. Called on Wednesday that it was done. Have been using it since then and it works better than when it was new. They will be my computer repair center of choice.

John and Bill were an amazing team working with my son on his first gaming computer build! They were patient and great teachers. They are knowledgeable yet break it down in simple terms. I highly recommend this business - honest, good people.

Very simple.if you want HONEST, EXPERT, and FAST service for your business, home, or computer technologies CALL AFFINITY. The "Good" Part: 1. Power outage at our home killed one of our laptops - we assumed the motherboard 2. Called Affinity and spoke to "Bill", who explained it was likely the motherboard, but offered to take a look at it and first test several less expensive options (battery, power source, etc.) 3. Took to shop, he tested as promised, confirmed it was the motherboard and estimated $400 in parts and labor to replace, which they could do in a couple of days The "EVEN BETTER" Part: 1.

Bill recommended we not repair, as 5+ year old laptop not worth $400 2. When he learned our homeowner's insurance would provide $400 towards a replacement, he quickly prepared and emailed the written estimate needed for the claim NO CHARGE FOR ANY OF THIS. Best Buy "Geek Squad" will charge $$$ just to leave it with them and have them "diagnose" when they get around to it, followed by shipping out for several weeks for repair Good to know some businesses do what they do because they LIKE IT and JUST WANT TO HELP THEIR CUSTOMERS! Thanks Bill and Affinity!

Great service. Highly recommend. Truly meet the requirement of over delivering. Took my malfunctioning laptop here -- seems my father in law slopped his g&t on my keyboard-- and was told it might be five days to diagnose and repair. 48 hours later, picked it up. They apply the cost to diagnose toward any repair, so it was a good deal. Would definitely take future concerts to them with full confidence it will be done right, at a fair price.

Took in a mess of a computer that I had half repaired. They fixed the digitizer and LCD screen in quick fashion for a great price. I took in my own parts, but I recommend letting them sort it out for you. Straight shooters, would definitely recommend.

I brought my laptop in because I cracked the screen. The employees at Affinity were extremely knowledgable and friendly. They quickly fixed my screen and assured me it would not be a problem. I honestly thought it was going to take a lot longer to fix at least a week. However I was pleasantly surprised. I would definitely recommend affinity for any pc repairs you need.

Great service and fair prices! These guys fixed my seven year old Mac and added an SDD drive, more Ram and cleaned it all nice and pretty for a 1/4 of what I would have paid for a new computer!

Ordered a custom built computer which looked great when I picked it up. All materials were packed nicely and cables were neatly grouped. But when I tested the build at home almost everything failed. The USB 3.0 ports were unpowered. The bluray drive didn't eject. The secondary hard drive didn't appear in My Computer. I had to bring it back to the store 5+ times to get all my problems resolved because as they "fixed" an issue I found they created another! DO NOT GO HERE!

Last winter, my laptop crashed and I took it to this place. I had already ordered a new laptop, but was worried about recovering the data from the old. Not only did they recover all the data and down load it onto an external hard drive for me, but they were able to restore all the original settings to the original laptop and it is totally usable again - nothing on it except an operating system, but it's in great shape.

The turn around time was fast, too. And, when I went to pick it up, I was complaining that I couldn't quite figure out the Windows 8 system on the new laptop and they spent a good 15 or 20 minutes with me showing me how to use it - at no charge. It truly is a gem. I do not remember what the cost was but do remember it was very reasonable compared to what I was being quoted when I called other places. It was hassle free, and I could tell by talking to them that they really knew their stuff.

I really had to write an update on this place because people in my area just don't realize the GEM of a place they have here. They dont just do computer repair - they have tons of computer accessories in stock! I needed to extend my printer cable, and I automatically went to Amazon to look. THEN I remembered Affinity and I called them. Not only did they have a variety of cable lengths, their price was almost exactly the same to what you would find online.

I tell you people, BUY LOCAL. And even if its a tiny bit more, you don't pay shipping either! The guys here are really knowledgeable. I've update a video graphics card, bought a new power supply from them, and of course more cables. Try them out. What they don't have in stock, they can order for you too. REALLY well worth it!

Took my computer there for a data recovery after the Geek Squad told me my data was unrecoverable and that it would cost over $1500 to get the data back at an off site vendor. The folks here not only recovered my data for a very reasonable price, they didn't have to send the machine to a "clean room" to do so and were on budget and ahead of schedule. Very professional and honest approach, would definitely do business with them again.