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We offer Discount Rate Computer / Laptop Repair Services for the Washington DC Metropolitan Area. Covering the states of Maryland and Virginia as well as the District of Columbia. We offer repair packages for small businesses and home users.
Services
We install different computer parts: Memory, Modem, Hard drive, CPU, Motherboard, Sound Card, Video Card, Power Supply, Computer Case, Power Supply, Floppy Drive, CD-Drive, DVD Drive, Gaming Hardware, AC Jack etc. We upgrade your computer to make it work faster with the latest technology. WI-FI is short for Wireless Fidelity and is a term used when describing any standard of wireless network, including 802.11b, 802.11a, and 802.11g.
On site work(at customer's home or office): $125 for the first hour, then $100 thereafter. Any machine brought to our office will receive a free diagnostic. For repair done in our office: Free diagnostic applies. The customer is then contacted and an estimate is given. Charges for the repair will depend on parts and softwares installed as well as labour. We DO NOT charge by the hour. No charges will be applied if the customer does not approve the repair and chooses to pick up the computer instead.
Therefore we provide technical assistance, support, and advice to all categories of users. Our support specialists interpret problems and provide technical support for hardware, software, and systems. They provide phone support, analyze problems and walk users through diagnostic routines. Our help-desk technicians will assist any computer user with the inevitable questions not addressed in instruction manuals.
If you are still one of our clients, are you satisfied with the way we offer services to you or your company? What would you suggest we do in order to improve our services and better serve our customers in the future?
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