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Urgeeks UrGeeks Philosophy – Customer Satisfaction
satisfied customerOur philosophy centers on you, the customer, and our neighbors in Silver Spring, Maryland. We strive to ensure that you are satisfied with our local services. We know that once a customer finds a local in home computer company they trust and are happy with their service, they remain with them for good. We realize this and strive to put our customer’s satisfaction above all. Our local, friendly and personalized services are what set us apart.

Our Services

Speed Up Slow Computer
Virus or Spyware removal
Computer startup problems
New Computer and Tablet Hook up & Configuration
Apple iPad, iPhone, Network and Printer Hookup
Apple Desktop and Laptop Repair
Computer troubleshooting Services
Network Services – Wi-Fi, Ethernet and Home Network
Data Backup
Data Recovery Services
Software Upgrade – Operating System Upgrade and Reinstallation
Personal Computer Training
Additional Services

Why UrGeeks

Our philosophy centers on you, the customer and your Satisfaction
Locally Owned and Owner operated in Silver Spring Maryland
Microsoft or Comp-Tia Certified Technicians
In-Home Services – Technicians come to your home and fix the problem in your presence
Our rate are competitive and cheaper than Geek Squad, Micro Center
Same Day Local Service
Evening and Weekend Hours for your Convenience
Served areas
  • Bethesda, Cabin John, Chevy Chase, Gaithersburg, Germantown, Kensington, Olney, Potomac, Rockville, Silver Spring, Takoma Park Beltsville, Bowie, Clinton, College Park, Greenbelt
Highlights and features
  • Certified Technicians
Associations and certifications
  • Same Day Service. Emergency 24./7
Follow us
Services
It is time to upgrade all Windows 7 and 8., 8. 1 computers to windows 10 as Microsoft support is ending in January 2020. Because of this you computer will not get security patches and it is vulnerable to threats from the internet, hackers and etc.
Urgeeks provide the service to upgrade you computers.

Apple Mac Repair Services
At Urgeeks, We replace Mac Books Battery, Track pad, Retina Screen, Hard Drives and all hardware related stuff at much lower cost.

Apple Mac product Onsite Support & service

Speed Up Slow Computer

Home Computer Repair

Computer Services

Computer Setup

Computer Printers

Computer Network & Internet Setup

Computer startup problems and Crash

Hard Drive

Data Backup

Data Transfer

Data Recovery Services

Virus or Spyware Removal

Software Upgrade – Operating System Upgrade and Reinstallation

Personal Computer Training

Additional Services

Apple Mac product Onsite Support & service
Get the best remote computer repair support service at a reasonable price. Our work is 100% Guaranteed! We provide 30 days guarantee for your computer getting repaired online remotely for a flat fee. “If We Can’t Fix It – You Don’t Pay”. Our friendly technicians will remotely support your Windows Computer and Mac computer either desktop or Laptops.
Service for Macs not under Apple Warranty, AppleCare or rejected by Mac Stores.

How it Works
Step 1. Complete the form below with your contact information and description of the issue.

Step 2. We will email you a pre-paid shipping label and packaging instructions.

Step 3. Pack your device and drop it at either USPS or UPS.

Step 4. Once we receive your device, our technicians can diagnose the problem and provide an estimate including parts, labor and estimated time.

Step 5. You will decide to whether to proceed with the repair or get your device back. (If you decide not go with us, you will only pay $50 for shipping and diagnosis fee.)

Step 6. We repair your device.

Step 7. We will send an Invoice for payment.

Step 8. Once payment is received, we will mail your device with a tracking number.
People
Tharmalingam Annamalai
Tharmalingam Annamalai
Owner
Tharmalingam Annamalai PMP, CSM, SAFe SA, SDP, ITIL
 An I.T. Management professional with 18+ years of functional and technical experience (both domestic and international) within American and Indian companies and government organizations
 Possess an overall 24 years of supervision/managerial experience. Strong analytical and excellent research, troubleshooting, problem-solving skills as well as attention to detail
 Experience in Software Development, Operation & Maintenance, Information Security, Business Continuity Planning, Auditing, Networking and IT Service Management
 Over 15 years of project management experience including setting up Project Management Office (PMO), implementing the PMO process procedures and documentation templates
 Over 15 years of experience in managing software development projects, setting Project Management and Software Development Life Cycle (SDLC) process, procedure and SDLC templates
 Experienced Project Manager managing projects involving utilizing Agile, Scrum and traditional methodology
 Ability to develop and manage project timeline, resources, vendors and budgetary requirements for small to complex projects. Delivering status report and updates to the management, working with multiple agencies
 Possess Quality Assurance, Information System Auditing, Information Security Management and Risk Management knowledge and experience
 Experience in performing ITIL Financial Management for IT Services to give an accurate and cost effective account of IT assets and resources used in providing IT Services to plan, control and recover costs expended in providing the IT Service
 Experienced building, leading and motivating teams, excel at facilitation and bringing together the right players from disparate organizations. Track record of innovation and resourcefulness in meeting users’ needs. Strong interpersonal and teamwork skills. Excellent oral and written communications skills
 Multi Lingual Skills – English, Bahasa Malaysia, Bahasa Indonesia and Tamil
Reviews (27)
Write a Review
Tony Raj
Feb 15, 2022
John is awesome. i bought 2 used imacs from him in 2020 and it still runs great!
Royal Painting & Light Construction Llc
Dec 27, 2021
My MacBook Pro from 2015 and my old imac from 2011 were not working properly for the last two years. After looking online, I decided to bring my computer to John at Ur Geeks and I am extremely happy with my decision. John was able to finish working on my computers within the given time frame (2-days) while constantly providing me with updates about the parts and now they are like brand new computers again. John is extremely trustworthy and helpful and I would highly recommend him to others with computer troubles as well. He's the best! (Fernando Principe)
Anmol Basnet
Dec 16, 2021
Woww! I had an issue with my mac and Apple said I needed to change the computer. Well he fixed the issue in 2 min. Service is awesome and professional. He was very responsive and very honest about products and services. Can't recommend this place enough. You got to check it out!
Diana Cristina Proenza
Sep 06, 2021
I cannot recommend Ur Geeks enough! John was extremely helpful, professional, and thoughtful. He was timely and sent me updates and pictures throughout the process. Very transparent and fairly priced! I will be recommending him to all my friends and classmates.
Karen Schnell
May 26, 2021
Called at 3pm about a repair on my MacBook Air that had screen damage/crack. He met me around 5pm and was done by 6pm. He was quick, efficient and reasonably priced. He stocks a lot of the parts so was able to repair the same day. Very pleased.
Precious
Mar 24, 2021
John is the best person for the job. He was very friendly and determined in fixing my MacBook. My MacBook suffered water damage which affected the keys and motherboard. I called Apple and they said it would take a couple of weeks to repair due to COVID. I needed my MacBook laptop in a couple of days because I had assignments that were due soon. So I called John and it only took him a couple of hours. I was very amazed when I received my laptop the next day and that it looked so brand new. The best repair shop in the DMV honestly. Thank you very much John.
Candice H.
Mar 04, 2021
Great service! I got same-day service. John bailed me out of a failing hard drive disaster in 24 hours. He is knowledgeable, efficient, pleasant, & has reasonable rates. He explained it all & walked me thru the changes. Enclosures/cord for my old hard drive very useful. A relief to know he's available & still in Montgomery County. Highly recommend.
Ruhi Andre
Dec 07, 2020
I had a great experience. I spilled water on my MacBook Air and I was able to bring it in same day. It was fixed quickly and I was able to pick it up the next day. John explained what had happened inside the laptop and what my options would be depending on the extent of the damage prior to fixing it. The price was very fair and customer service was great. Highly recommend taking your devices to John!
Ayanna G.
Sep 16, 2020
He's a very honest guy. I dropped my 2011 MacBook off because I was having start up issues. He diagnosed It as a battery issue and put replacement parts in It. Called me when It was available and we turned It off and on while I was there It worked. The next day I go to turn It on and I began having the same issues. I called him back and he told me to drop It back off.

I drop It off he did another diagnostic and turns out the entire motherboard is dead. Once he realized that he refunded me what I paid the day before because I decided to just buy a new computer. I really appreciate his prompt service and policies. If I ever have cpu issues again I would definitely be back.
Jack G.
Aug 10, 2020
Johnn was incredible. Curtis, kind, and super knowledgable! Brought in my 2011 iMac for a hard drive replacement and he had it ready the next day at a very reasonable price! I highly recommend him!
Melissa S.
Jun 25, 2020
Having your Ipad break during a shutdown and also civil unrest is a bit unnerving. I live in DC and traveled to UR Geeks to have my computer fixed. It ended up being more complex than anticipated (screen replacement instead of the motherboard) but John was professional and very fair about the price and service. Very thankful for his work!
Janis Silbiger
Mar 28, 2020
John Annamalai is a highly competent professional computer expert. He has a warm and kind personality. He went above and beyond in his service to me. John is a warm, patient and kind individual. I am so grateful that a good friend recommended him to me. He is courteous, reliable and is patient. He explained everything to me. He was explicitly clear in his communication to me.

He is committed and honest. John came highly recommended to me and I applaud him of his superior services. I can assure you that you will be very pleased with his excellent services! You, too, will recommend him highly.
Melissa B.
Feb 01, 2020
John was able to fix my computer screen during the pandemic when all the Apple stores were closed. Although he thought it was the motherboard, he was fair about the price when it turned out to be something different. He is professional and a good person to do business with. Very trustworthy and I am pretty sure he was faster than if I took it into a store.
Alex Barya
Dec 12, 2019
John (Urgeeks Inc) has the best customer service skills and technical advise i have received so far. One to one approach able to advise you on so many Computer topics. John fixed my laptop in less than one hour of meeting him and gave me confidence to continue using it for my school. Urgeeks is highly recommended for any one having computer/I.T related emergencies. Thank you John
Edward and Ann Peck
Nov 15, 2019
Urgeeks provides prompt, knowledgeable and effective support for a wide range of IT equipment, and consistently does it in a manner that includes advice and instruction in a patient and personable manner that is greatly appreciated by older individuals who are neither comfortable nor competent with computers – and I am one of them. The process of learning to deal with new equipment can be difficult. Urgeeks supplied a full range of components for my wife and me, and followed up with several visits to explain and demonstrate the what, when and how of proper usage.

In the past, they had helped us resolve problems with the older machines, and their support was of the same high level as it has always been. We are both fully satisfied, and strongly recommend Urgeeks as the go-to company for computers and service.
Anime Nerd
Nov 12, 2019
This is the BEST Microsoft/Windows repair shop around!!! Last month, I accidentally spilled soda on my MacBook Pro keyboard. I quickly tried to wipe the keyboard clean of the liquid, which worked at first, but then the next day, my laptop developed "sticky keys". I tried to clean out the soda from underneath and put the keys back using DIY methods, but to no avail.

Throughout the last couple of weeks, I went to numerous repair shops, and they all told me that it was "100% impossible" to fix and repair. Well, after researching for some time, I found UR Geeks company. John did an extremely wonderful job in handling my device as he replaced my keyboard with a new one and new battery in just a few hours!!!!! I have had my MacBook for six years and now it is as good as new!!

And I didn't pay bogus prices or need to buy a new laptop!! God bless this man!!! He was so kind and nice. I recommend him to anyone! Thank you so much, John!!! You deserve the best.
Gabriella K.
Sep 06, 2019
John is very knowledgeable, skilled, responsive, and able to explain problems and solutions to a non-geek. He is kind, too!
Arlene Montemarano
We have depended on Jon for a number of years now. Before that, I had constant trouble with my computer, etc. Jon has managed to keep all our electronics humming along nearly trouble free. I never worry any more. Something not right? Jon will fix it.
Jesse Sese
John of the Urgeeks Inc. always does a diligent work in my computer needs, He always do more than what you would expect of him and often times would not even charge extra for other things that needed to be done to make your computer run. I have been dealing with him since I can remember of about eight years now and Intend to be with him for all my computer needs now and in the future.
Billy Vaughn
John has been doing work for me for the past 5 years. I have always found his work to be very outstanding. He is always prompt and reliable on his appointments.I am very please to have John to service my computer and other related equipment. I highly recommend John to other for his professional service.
Sharon Edwards
John Annamalai has worked on our desktop and laptop a couple of times, He has helped us obtain a new desktop, and cleaned up missteps on our part. He does an excellent job, taking whatever time is needed to clean up old files, asking questions as to our needs , and making recommendations as to more efficient use of both units. He responds promptly and is extremely competent. I heartily recommend use of his excellent services should the need arise.
Betsy Hatcher
John came quickly and helped to clean up my computer. Very nice and very knowledgeable. This was my second experience with John and would definitely call upon him again!
Verena Rose
John is very responsive and help with any problems or perceived problems I might be having with my computer set up. In fact, he just installed a new computer, etc. for me. I highly recommend Ur Geeks.
GraceCaroline Walker
this is the kind of technician and service that is reliable, gets the job done and gives you the best service for the most affordable price. I trust and recommend Ur Geeks for your computer service needs
Etienne Steeven
He is amazing. For a Lower price, it had been able to recover all of my files in a short time period. I will definitively recommend him.
Patricia Gannon-Egan
Very professional, timely, accurate and clear in his instruction. I am an senior citizen who needed a updated operating system and help in navigating internet, email, and file structure. Ur Geeks provided solutions and assistance of high quality.
Dan Getachew
Had a Mac book pro with a spill and a iMac with a OS install issue. John was able to upgrade my iMac to Catalina and get it works smoothly. The Mac book pro need a lot of repairs which was done quickly and he even got me a brand new case thus making it a new Mac. Highly recommend URGeeks.