TechEase Computer Solutions

Exceptional tech support! They quickly resolved problems with my laptop and offered valuable assistance to enhance cloud capacity and data security. Friendly, professional and well-priced.

I can't speak highly enough of TechEase. I feel like I was just handed back 100+ hours of my life, on an external, after other repair places told me it was impossible to restore any files from a soldered SSD. Great service start to finish, and fast turnaround!

I've been using this company for years when it was under the name MAC MECHANIC. They are such a helpful and knowledgeable staff. I called this morning because I was missing a power cord for an older desktop Mac, and they found one for me right away. Very nice people to deal with. Five stars!

My computer recently installed an incomplete update. I couldn't reinstall the previous version, so I had it taken in. They encountered the same problem of an incomplete update, but they were able to fix it by installing a new hard drive and they saved every photo on my computer (I'm a photographer, so that detail was incredibly important to me). I basically got back a brand new computer for a very reasonable price. I'm very happy with the quality of service that I received!

This is the second time I used TechEase, and I was happy with the results both times. Today, I expected to leave my PC overnight, but they called two hours after I dropped it off and told me it was finished. The remote diagnosis was quick and efficient. I like these folks. They communicate clearly and take time to explain. They also do MACs.

I just had a most satisfactory experience with Justine, a tech at TechEase. Not only did he perform the necessary service in record time, but without my asking, took pictures of the before and after situation. I really appreciated this, since the "insides" of a laptop computer are not easily visible to the average user. As always, Ann was polite and cheerful. A pleasure doing business with these folks. Peter

Running a business is never easy, but with the Teach Ease team I never have to worry about the computers or routers at our three locations. We have been using them for over 10 years. They are always been kind and helpful. They are my worry free tech team. You can't go wrong when you partner with them.

The fan for my laptop started to wear out / run down and it was OBVIOUS. I can swap out a fan for a computer but not a laptop so I took it to TechEase and asked that they order a fan and replace it. They refused stating they wouldn't do any work unless they were able to do a diagnostic on my laptop and charge a fee (I think around 70 bucks?). I understand the need for these kinds of fees but my situation was different.

I told them I didn't need a diagnosis, just the fan replaced but they said they wouldn't do any work unless they could do a diagnosis and charge the fee. I repeated that the problem was obvious, that the diagnosis would only take seconds and paying close to 70 bucks for a few seconds of diagnosis wasn't reasonable. Despite my stance, they wouldn't just install a new fan and because they knew I needed their help this additional fee they were requiring felt like extortion.

I really felt forced to have to pay this completely unnecessary fee! I thought about it for a minute and decided to go ahead and pay the diagnostic anyway because, "they got me and I had no choice." I started to turn over my laptop and asked how long would they'd need it for the diagnostic. I was told it would take several days! I remarked it wasn't practical for me to give up my laptop for several days to evaluate a problem I already knew what the issue was and in a few seconds.

They told me that I wasn't their only customer and that there was a stack of computers to get through first. This I understood too because computer repairs can be time consuming except that the two clerks were absolutely unapologetic about it. I told them I work essentially 70 hours a week and couldn't afford to have the laptop gone for several days, then wait more days for a fan to come in, and wait whatever time they required to do the install.

They unsympathetically told me that if I wanted my laptop fixed then that's what I'd have to do. I just walked out of there, spent five minutes and ordered a new fan online but didn't have time for learning how to do the install myself. Of course a week later my fan finally gave out and my computer overheated and crashed. I guess I got what I deserved.

Terrible service, no common sense, unreasonable/scamming policies, and slow repair times. Most of the company's five star reviews seem to be from 2 or more years ago. I suspect service has gone down hill since then and I'd skip on this place every time.

I would highly recommend TechEase to anyone who needs assistance with their computers. They were recommended to me by a good friend and were very responsive to my request for help which I appreciate since I run a small business from my home office! I had numerous issues I needed help with and Pablo took care of all of them very efficiently. I am back up and running more effectively and I can't thank him enough!

I've been using TechEase for several years now and have never had anything less than a stellar experience. I'm the guy who usually calls with an emergency and want it fixed yesterday, and they take care of me time and time again. I have owned a few businesses and am not a high-dollar account by any means, yet they still take care of me like I am a major account.

I have bought three separate computer systems from them over the years and am always surprised that a company like that can have such good pricing. I honestly can't say enough about these guys, I have recommended them to friends and colleagues time and time again. TechEase really feels like a throwback from days gone by where businesses treated customers with great service and a friendly attitude. You just don't find that anymore, and I feel lucky to have found these guys.

I have been using TechEase for roughly five years for all my IT and Computer needs. TechEase is an extremely professional and efficient organization that provides prompt and courteous service. Evan and his team are very knowledgeable and display great patience in working with me, always solving my computer and IT issues at a very reasonable cost. I have utilized their services for my computers, lap tops, VOIP phones and more. I cannot recommend them enough.

I cannot recommend TechEase highly enough - they are fantastic! I run a small nonprofit agency. Dealing with our technology needs, equipment, etc. has always been a challenge - but its a critical part of business operations and cannot be ignored. We recently had recent cable voltage spike incident that killed wiring and impacted our network, voip, servers, and we were completely down for a week! TechEase was referred by a trusted associate and they were able to come to the office within a couple of hours of our call. Evan was focused, fast and fantastic.

He quickly diagnosed and resolved the problem/s and we were up and running within a day. And did I tell you that they are affordable? There was no wasted time and no messing around - Evan figured out our problems and fixed them. It was a wonderful experience.

Evan, Nicole, and the entire staff have been handling my computer needs for several years and just bought a new computer for my business. Evan set it up with all my P.O.S. software and transferred my data from old computer. It was done quickly and efficiently! I was ready to throw my old computer out the window, but as usual Evan and Techease to great care of me! I recommend them for ALL your business needs, small or large.