Computer Problem Busters is a family-owned business in St. Louis. We've been around since the 1990's and if you scroll below you'll see all the different ways we can help you. But we realize when it comes to help with technology, people have many options. So we've worked hard over the years to develop and maintain an excellent reputation. That goes beyond technical know-how.
We treat each of our customers with the dignity and respect they deserve. We realize that we live in stressful times and a problematic computer doesn't help alleviate that stress.
We treat each of our customers with the dignity and respect they deserve. We realize that we live in stressful times and a problematic computer doesn't help alleviate that stress.
Reviews (10)
Andrew Yakel
Jun 16, 2022
Thomas Carter
Apr 26, 2022
If you've got a problem with your computer, at home or at work, I beseech you - don't bother with any others; they can't come remotely close to this company. I've worked with these folks for over 7+ years and wouldn't even think of going anywhere else. Computer Problem Busters is the real deal and they go far above and beyond to take care of your computers.
Their knowledge of all systems is unmatched as is their customer service. They have literally saved me untold hours of frustration and aggravation with both my office and home systems. I wouldn't let anyone else touch my equipment and their advice is golden - listen and follow, they'll never steer you wrong. One call and your problem is 'busted' and you're back to work with skilled, knowledgeable and friendly service that won't break the bank.
Their knowledge of all systems is unmatched as is their customer service. They have literally saved me untold hours of frustration and aggravation with both my office and home systems. I wouldn't let anyone else touch my equipment and their advice is golden - listen and follow, they'll never steer you wrong. One call and your problem is 'busted' and you're back to work with skilled, knowledgeable and friendly service that won't break the bank.
Michael Moseley
Nov 25, 2020
Aim To Amaze Outdoor Services
Jun 12, 2018
We have used Computer Problem Busters several times when having issues with our business computers. They have always been very helpful, answered all of our questions and resolved the problem. They are always on time, same day service when possible, and understand that when running a business having your computers running efficiently is very important. Their services are thorough and affordable. Would recommend them to anyone!
John Marcus
May 29, 2018
I have dealt with this company over many years. The quality of the company starts with the owners. They are high quality people with the highest ethics and values, but that might be less meaningful if they didn't hire employees who are not only highly skilled but who also have a superior value set as well. It simply makes sense to do business with someone who you can trust.
When they tell me something in the computer, I-pad, I-phone is bad -- I believe them. They repair just what they found to be deficient, and repair it perfectly the first time. Service is fast. I wish other vendors could study the success model of Computer Problem Busters. John Marcus, Chairman WindowGroup
When they tell me something in the computer, I-pad, I-phone is bad -- I believe them. They repair just what they found to be deficient, and repair it perfectly the first time. Service is fast. I wish other vendors could study the success model of Computer Problem Busters. John Marcus, Chairman WindowGroup
Carol Iglauer
Jan 15, 2018
I have been a very happy customer of Computer Problem Busters for more than 7 years. Whatever the problem, they have been able to fix it correctly or to advise me to consider not fixing it. The owner, Eytan Rodin, has made on-site visits to my home, and he's been more than willing to work around my schedule. If I write him about a problem, he responds very promptly, even if he is at home.
He has also logged into my computer at home a number of times from the shop and try to diagnose my problems without my coming in or somebody's coming out. They are very prompt in doing repairs, and often get your computer ready before the time for which it was promised. Computer Problem Busters unstintingly gives recommendations about computer repairs and purchases to anyone who comes into the shop, even if the requestor is unlikely to have a repair or to make a purchase from them.
They are totally honest, and let you know upfront what the likely costs will be. If they begin work on your computer and find there are additional problems not included in their estimate, they always contact you very promptly to see if you want them to proceed. I live quite far from Computer Problem Busters, but it has always been worthwhile for me to take my computer in or to have Mr. Rodin come to my house. I hope they remain in business for the rest of my life!
He has also logged into my computer at home a number of times from the shop and try to diagnose my problems without my coming in or somebody's coming out. They are very prompt in doing repairs, and often get your computer ready before the time for which it was promised. Computer Problem Busters unstintingly gives recommendations about computer repairs and purchases to anyone who comes into the shop, even if the requestor is unlikely to have a repair or to make a purchase from them.
They are totally honest, and let you know upfront what the likely costs will be. If they begin work on your computer and find there are additional problems not included in their estimate, they always contact you very promptly to see if you want them to proceed. I live quite far from Computer Problem Busters, but it has always been worthwhile for me to take my computer in or to have Mr. Rodin come to my house. I hope they remain in business for the rest of my life!
Jeff Harris
Jan 02, 2018
I am basically computer illiterate. I use computers every working day for many hours each day. I am strictly on a "need-to-know" basis. After using the services of countless computer service companies, I still had many issues which I could not work out. THEN, I was referred to Computer Problem Busters! The folks there took a great deal of time to help me through the issues, and set up my computer in a way that their efforts created the perfect "interface" between man and machine. Look out Bill Gates. I now have Computer Problem Busters on my team, for which I am forever grateful. One by one, they have eliminated all my computer issues.
Barbara McQuitty
Dec 17, 2017
My experiences with Computer Problem Busters was very good. I thought my computer was a lost cause before I talked with Eytan Rodin. After taking my computer to their shop, they had it back in business and problems solved in only three days. I have the utmost confidence in their expertise. They're professional, always courteous and very knowledgeable. I wouldn't go anywhere else.
Wells L.
Nov 02, 2017
These guys are great. Went in with my laptop that would no longer boot. it was $65 upfront for a diagnostic, but this $65 they said could be put towards any future work/labor which made it well worth it. After talking with them, we identified a failing hard drive as a culprit, the technician gave me his take on the best options going forward, but didn't try to up-sell me or change my mind when I went with a cheaper option.
This also meant uploading a new operating system. These people went above and beyond and also reuploaded my essential programs. They worked with me being a student and understanding my financial situation as best they could. These people really are good and honest people, they've earned my business for life.
This also meant uploading a new operating system. These people went above and beyond and also reuploaded my essential programs. They worked with me being a student and understanding my financial situation as best they could. These people really are good and honest people, they've earned my business for life.
Guss Markwell
Apr 24, 2015
We took our 3 year old HP home computer in for "repair" because it has slowed to a crawl and had other issues with downloading files. It also seemed to want to shut down unexpectedly which was very frustrating. I say "repair" because I'm not an techie, so I guess "repair" is the right choice of words here. I originally spoke with the owner, Mr. Rodin about possible causes, and also expressed my concern that it was a home computer and I didn't want to sink a bunch of money into saving an old pile of junk.
Within a day, CPB called letting me know it was ready for pick-up. Apparently we had several viruses we didn't even know about that had to be removed, and a few other issues with the hard drive and back-up system. Cost was extremely reasonable, made it way worth saving the "old computer", as it runs like new now. A definite recommend.
Within a day, CPB called letting me know it was ready for pick-up. Apparently we had several viruses we didn't even know about that had to be removed, and a few other issues with the hard drive and back-up system. Cost was extremely reasonable, made it way worth saving the "old computer", as it runs like new now. A definite recommend.