PC1 Zone

I left a review of this business on Google a couple years back, but it was apparently taken down. I wasn't aware of my review being removed until a friend told me about her bad experience at this business and I asked her why she took it there knowing I had left a review. We're both the type of people who read reviews before doing business with a company. My experience with this company was awful. I had a Lenovo ThinkPad X1 Carbon laptop that wasn't turning on. Unfortunately the shop I regularly take my computers to was closed for the weekend and I needed it looked as quickly, so I thought I'd give this shop a chance. The owner had the computer for about half the day, when he called me he said it needed a new battery which was over $100 for the part alone. On top of that he said he pulled the hard drive and said it was infected with a virus. With parts and his labor the repair would have been over $350.00. He suggested trading in this laptop toward one of his shops refurbished models because the laptop wasn't really worth fixing. Knowing that I wouldn't have the laptop fixed before Monday because a battery would need to be order, I decided to pass on the repair and picked the computer up after paying the labor fee for looking at the laptop. The paperwork I got was a hand written invoice with what can best be described as doctors writing. On Monday I called my regular repair shop and they were able to look at the computer the following day. I promptly heard back the same day that the laptop was fixed for under $75.00. I was shocked! The issue with the laptop not turning on or charging was the cord going from the wall outlet to the laptop's power cord. The computer tech from the other company who fixed it was able to provide a diagnostic sheet with a test of the battery showing the health of the battery was over 70%. He also ran a scan for viruses on the computer since I had mentioned that another repair shop said it was infected. The results of the scan were what he called low level adware or browser toolbars. A simple uninstall of this and the computer was clean. There was no reason to backup my data and reinstall Windows. PC1Zone simply tried to take advantage of my because I'm older. The fact that he wanted me to trade in my laptop toward one of his refurbished computers was so he could resell my laptop for even more profit. If you look in King, NC for a computer repair shop there is only one clear company to go with based on reviews.

Best Place in King to take your PC for general PC/Laptop repair. Chris is kind honest and a straight shooter who will not load you up with things you don't need and if he doesn't know the answer he will call someone who does.

Best Place in King to take your PC for general PC/Laptop repair. Chris is kind honest and a straight shooter who will not load you up with things you don't need and if he doesn't know the answer he will call someone who does.

These guys did a fantastic job of cleaning up my laptop. If it wasn't for them I wouldn't have a functioning computer for college.

Quick service, explained very well, and didn't charge us because the problem was something simple we missed. Taking all future computer problems here!

I like PC 1 Zone because they are able to support all computers and all the newer and older operating systems. I had purchased a very high end laptop, but it had Windows 10 which was unreliable for my work due to all the updates it receives. They were able to revert it to Windows 7 and find all the drivers which from what I understand from reading on the web is pretty difficult. A+!