Computer Doctor Express

Good repair shop, no appointment needed and doesn't take long to get things fixed. Would visit again in the future

The ComputerDoctor is the best resource for anyone with a computer. No question goes unanswered or unresolved. Their knowledge, expertise and professional help is outstanding. We have relied on their expertise for many years and highly recommend this service.

Professional work in a clean and organized work space. Joe is very good at communicating the most efficient and effective solutions for computer repair.

I have been a client of Computer Doctor for several years and I am always happy with the service. I have a yearly contract with them that has saved me money and makes it easy for me to get things taken care of. I highly recommend them. I am an older person and have problems with understanding computers and they are so patient and are always able to get me back on track.

Computer Doctor great place. Geo and Mr. Joe amazing to work with. My computer need-it some memory and Hard drive updates. They got this done in a week. I work with recording some of the Christian Artis in the community. Computer is work amazing recording voice and instruments. thank you computer Doctor you guys help me get the computer just right. I recommend this place.

Im 79 years old and have NEVER been a techie. Mr. Joe Santos was recommended to me by a friend. His recommendation was absolutely the best! Joe was very patient and polite even when I misspelled my own passwords! He simplified my email accounts. I have used many computer "experts". This one Ill use again and again.

I am an older person with limited understanding of the computer. When I run into problems, Joe patiently guides me through things that can be fixed remotely. When the problem is a scam/virus, , he works on the computer at his place of business until the problem is solved. He is very dependable and I appreciate his expertise and kindness.

Thank you Computer Doctor, amazing team led by Mr. Santos. I can always count on you all when I need tech help most. A reliable customer service and tech savvy team. I very much like your remote service and maintenance contract that keeps my computers up and running, bug and virus free! Thank you

100 % experience from the first phone call to the day I picked up my repaired laptop. I was kept updated every step of the way and was very impressed with Joe's level of professionalism, knowledge and skill. I would not hesitate to recommend Joe and Computer Dr. to anyone looking for the right place to repair a computer. (I believe they perform cell phone repair as well)

Joe and Geo did an excellent job of repairing my computer. They are professional, thorough, pleasant to interact with, and are very up front about the costs and options. I have entrusted them the last two times my computer has needed repairs and they have done a fantastic job of providing quality service. I highly recommend them for all computer repair needs.

My wife and I needed a new desktop computer system, as our old Dell system had been purchased in 2006 and was badly outdated and was no longer supported by Microsoft. We are not very savvy with computers, and technology in general. We knew that we wanted to purchase another Dell desktop system, along with a printer. We did our research, but still felt lost.

We had heard favorably about Computer Doctor, Alachua, and decided to seek Joe's and Geo's assistance in June 2019. They were awesome! They answered all of our questions, explained the pros/cons of each possible Dell desktop system and printer, and answered our follow-up questions. They were/are very easy to work with, friendly, professional, competent, and patient with computer dummies like us.

We spent valuable time with Geo in their office for him to show us desktop options and discuss each. He also set up our new system in their office to demonstrate it before we took it home. Overall, the entire experience was way better than what we had expected. We quickly became at ease dealing with Joe and Geo. And we love our new Dell desktop system and new printer. Thanks, Joe and Geo! Greg W., Alachua, FL

I would not recommend this place. In fact RUN.take your computer problems someplace else. These people can never get anything fixed the first time. I took my laptop there to get repaired only to take them home and have them still not working. My laptop being only a few years old I was told it might have a virus and they could repair it. Unfortunately, I took it home and it was still doing the same thing.

So I took it back and then was told it was going to cost me another $115.00 on top of the $200 I already paid. It was their mistake in dignoising the problem. No THANKS! I Is it too much to ask for people to stand behind their work. I can buy a new laptop for what they want to fix it. NO THANKS!

This place was absolutely awful! I thought because they had been in business for so long and had a nice website that they might be a reliable place to take my computer. It was a worse experience than I could have even imagined. They said that they would have my computer back to me in 3-5 business days. They kept calling us and telling us they needed it longer.

After three weeks of waiting, they finally called and said it was ready. And then they called an hour later to say that there was still something wrong and needed to keep it longer. Absolutely unprofessional. Not to mention inept, because any other place I could have taken it, would more than likely have been able to efficiently take care of the situation.

Each time they called, it was like talking to a crazy person on the phone - a crazy person that had no idea what their job was or even why they were calling me. $250 later, three weeks, and the computer has been completely wiped clean - we lost everything! No more Microsoft Office, no more personal documents or photos, everything is gone! I would not recommend even considering this place for anything other than a perfect example of an inefficient, unprofessional, over priced, incompetent, absolute nightmare.