JD Computer Services

The service is phenomenal. They are experts in computer repair. Not only do they diagnose for no charge but their work is complete and on time. More than anything, they are so patient and kind and will explain anything you need both on the phone and in person. They are open 7 days a week. They are the quintessential example of great service and good people.

Outstanding service! Thought I lost all my files but they had me up and running in no time with a new and improved computer at a great price. Super easy to deal with and very thorough! Scott came to my office hooked me up and explained everything I needed to know. Great Job! Ed Cook

Just had to give Computuners a HUGE shoutout and thank you! I had an issue with my Mac computer where I couldn't connect to the wifi. I went to apple and they wanted to charge me 400 dollars to just do a diagnosis on my computer because my apple care was recently expired. We then went to Computuners in Nanuet and they gave us a free diagnosis as well as fixing my computer without any charge because it was a small thing to fix! Such a reliable and honest place of work, I will not be going back to apple but going to you guys from now on. I highly recommend! Thank you so much Computuners!

Computuners has been a great help with our office technology problems and has been here in the office and remote. Thank you Scott for getting my printer/scanner/fax up and running again!

Gold stars all around. Patient, knowledgeable, extremely helpful. We had a serious issue needing immediate attention. I left my device they took care of the issue promptly. Costs for services were very fair. RECOMMEND HIGHLY!

These guys are a reliable, safe choice for most types of computer repair. I've been going to them for years and I have found that they consistently provide excellent computer service and are very knowledgeable on most computer models. That being said, they are more expensive then other computer repair shops. I recommend being judicious on that things you bring to them.

I had a repair for which I needed to get the keyboard of my laptop replaced. I had it replaced once before at another shop. I brought my own keyboard replacement part each time, yet at the first place the shop charged me 30 dollars and was completed in 2 hours, whereas Computuners took 2 days and charged me 130 dollars. Furthermore, despite me asking them give me the old keyboard (which I owned and could have used for replacement keys), they proceeded to recycle it despite my request.

This was just one bad experience that I had with them-- I'm sure that for any large repairs, I will still recommend Computuners and will use their services again; but I will avoid them for smaller service jobs. I recommend looking for cheaper alternatives for simple work.

Justin helped me today. He helped me change my passwords on 2 different email accounts. He was professional, knowledgable and very quick in helping me. Thanks so much Justin, you are a pleasure to deal with!

Excellent Service! I bought my computer from these guys and have called them for tech support a few times. The computer is excellent and the support has been wonderful each time. On my latest support question I was having trouble with my speakers and the Tech wasn't able to help me remotely. We scheduled a Tech to come to my office to fix the problem but they called me back later that night and the second Tech was able to fix my problem which saved me the expense of paying for on-site support.

They didn't need to call me back and try again to fix the problem but they did. I don't usually write reviews but excellent service is rare in my experience. These guys go above and beyond to fix your problems and I recommend their services to anyone and everyone. 5 stars aren't enough, these guys deserve 6.

I wish I could give this place 50 stars I had a PC on order from a shoddy online company (see my other reviews for backstory), I reached out to them, on the phone they started writing up the workorder on their end, agreed to all their terms and conditions, went ahead and ordered everything on a Monday, had everything but Thursday evening, brought everything over, by Saturday morning, it was ready for pickup. Fairly priced and great workmanship. Its unfortunate that I'm moving to South Carolina in a few months, I hope I can find a place half as good as them

Above and beyond for customer service! I appreciated the free diagnosis and explanation of my lap top problems. James answered all of my questions with patience and ease making me feel comfortable and secure, being that I'm not tech savvy. He explained my options clearly and concisely like a true professional. I'm a computuner for life and highly recommend.

This place is amazing! I had a nightmare of a time trying to fix my computer after a failed hard drive. I went to two well known computer stores and that failed to fix it and wanted to charge a massive amount extra on top of the service fee and hardware already purchased. This place was upfront about the issues. They explained everything clearly and gave very reasonable prices for excellent service, software, and hardware. They have a lifetime customer from me and I 100% recommend these guys to anyone else.

I would highly recommend Computuners. I brought in a laptop that wasn't charging. They were able to find little tiny metal beads that were stuck in the port and cleaned it out and gave me back the computer no charge. I will definitely be back in the future for all my servicing.

Computuners has INCREDIBLE SERVICE! Isaac helped me figure out which new laptop would be best suited for my needs. I made the purchase and it was ready for pickup almost immediately. I was in a big hurry to get it as I needed it for my job, and he accommodated my rush for no additional charge. Jeff (one of the owners) was beyond patient and kind in helping me get it all set up remotely once I got home.

He walked me through the process and accommodated my need for a late night after hours appointment. Not only do these guys have thorough knowledge from A-Z, but they are NICE and you can sense they love their work, which makes the whole experience as a customer, so pleasant. They are AWESOME!

An amazing company with amazing people. It's so rare to work with first rate people like this. Isaac was a life saver but the three other techs who worked with me were also top shelf. Integrity, honesty, service, and an incredible level of expertise. I honestly did not think that companies like this still exist. Patience, no-pressure, and fast expert work. This company is a rare gem - business owners in any other industry could stand to learn from these guys.

I love Computuners! They make owning a computer stress free! Their products are fairly priced and customer service is outstanding! They are always available when you need help, even during a Pandemic.

This is a long overdue review. Computuners has provided me with outstanding service and support over the past few years. I had an incident where I spilled beer on my laptop. I brought it to Computuners and they took it apart and cleaned it for FREE. Most recently, they gave me advice on how to fix a Bluetooth issue I was having and Microsoft support was nowhere to be found, saving me both time and money.

I cannot overstate how great the guys working here are and the professional integrity they have. They actually care about helping you with your technical issues, rather than trying to make a quick buck. It is due to these business practices that I have become a lifelong patron of Computuners and will never even consider bringing my computer anywhere else for service. Keep up the great work!

They are very helpful. I have a refurbished laptop that I use for school. They handled updates, maintenance and security for me. They also give you free remote support for 30 days afterwards. The pricing is very reasonable, and they are very intelligent and kind. They offer pickup and dropoff to and from your car, due to Covid. Highly recommend.

This place is a life saver! Broke my screen and I needed it fixed quick. Wasted an entire day with this over at Apple to ultimately be told I needed to buy a new phone, suuure. Well, I dropped my phone with Computuners and it was fixed and back to me within a couple of hours. It was quick, painless, and I am a happy customer and would definitely recommend.

This business is just incredible! They follow up on everything they do. Very old-school attitude. they really care! They're not just a neighborhood computer repair/replace business but they also take care of computers and computer issues/problems for people all over the country. and I'm one of them! I live in California and I sent my PC to them for repairs (even though it was more than 12yrs old) they moved all my files/info to my new PC and made sure I knew how everything worked and, when I had a question, they called right back and walked me through it.

Just such a comfort to know that a business like Computuners still exists. Try these guys out and you'll never look back. Computuners is your answer to your computer needs.

Amazing company, terrific staff, unbeatable prices. This is truly your one stop shop for all computer needs. Fast turnaround and very reliable.

Computuners is the best solution for ANY computer problems. The staff is friendly, patient and trustworthy. I have already referred friends to Computuners and they have been just as pleased as I am. My computer is safe, I am happy and I will continue to recommend them!

These guys rock. Over the last year, I brought laptops in various states of disrepair, and they fixed them all. Troubleshoot, replace a screen, virus-proof. hardware or software, these guys got it done every time. Reasonably priced, responsive, helpful and professional. Keep up the fine work.

I am NOT BS-ing you. I am as techno-un-savvy as humanly possible and these guys are idiot-proof. Got me a great deal on my personal laptop at home. Great deal on my work desk-top and their Support software is unmatched. I do just about everything you should NOT do, and have not had one Virus issue and non of the crap ads you get with most anti-virus programs.

Let me also add that they don't BS you. If your machine is shot, they will tell you. No endless money pits with these guys These guys know their stuff and are very supportive.

Very happy with this place. Sent my Mac here to have the screen fixed. They did it in a few days and it works great. The customer service is amazing. They jump right in to help and are always smiling. I went today to get a Windows Pc fixed, he identified the problem on the spot and told me all the options, even gave me a discount. I have found that this is the only computer repair shop that makes the process so easy. They have piles of great used computers and parts too. Will always recommend.

Could not be more pleased than I am with the service I received at Computuners, I bought a laptop that was so jammed up with malicious adware that it was unusable. I was on the verge of either returning it to the store or running it through my tablesaw. Got a recommendation to try these guys and was not disappointed. They did a bunch of science to it and the results are better than I hoped for. Turnaround was fast (less than 24 hours) and the price was reasonable. Kudos guys, job well done.