Progear Computers

Best service (fast) and very reasonable rates to fix my computer. They call as soon as its done. I recommend them if you have a computer problem/issue. Easy to find, plenty of parking and very nice staff. I will be returning again if I need repairs and you should go to them also. Dave

The IT industry changes so fast yet they keep up. Always willing to work with you to get you where you need to be!

Great company. Very responsive and professional. I trust them with my most sensitive data and have no doubt they they understand not only the hardware in my data center but also the new hardware on the market. They understand my business goals and recommend changes accordingly. Its like have a team of full time IT professionals on staff without the burden of the yearly expense.

Turned in my laptop's failing hard drive to get the data transferred to a new one I already put inside the laptop. They tried to give me data belonging to somebody else, then they said they "lost" my hard drive and couldn't find it, suggesting that somebody might have taken it. No cameras to check what happened to it. I am a video editor and I spent a long time digitizing old home movies with deceased relatives, and the hard drive began failing before I had a chance to make copies of the videos. Years of memories and many other important files and programs all likely gone forever because of their carelessness. I'm just glad I checked the laptop before I paid them anything!

Best service always! They fixed our laptop before and then a badly cracked screen on our iPhone 7 Plus. Fast repairs both times, and I was happy with the pricing. The staff is very knowledgeable and helpful even after the repair with any questions we had. The owner is always accommodating and really cares about his customers and the quality of work they do.

Will NOT go ANYWHERE ELSE! It's hard to find a TRUSTWORTHY place that really knows how to fix all things computer, electronic devices, and more. I never worry about being overcharged which is another plus about this business! Thanks so much! Becky

Had to get my phone fixed. They seem a bit disorganized, and I had to wait longer to get the job done. The tech was very nice and helpful and took money off my bill for my trouble. Will go again, just will give advanced notice always.

Luke from Brookfield Technology just finished up clearing up some computer issues I was having. He was professional, courteous and the price was right. Ryan thanks for all your help. I will definitely use you guys again.

Sold me something on eBay that they said was new. Needless to say it wasn't. They never answered the eBay dispute and so had to refund the money. There was nothing they could say, what they sent was pathetic. I know they wouldn't have refunded if eBay hadn't intervened. More like Crookfield Technology!

Similar situation with the other complaint. Brought them a laptop, a day or so later they said it was fixed. Picked it up to find out it didn't work. Brought it back.and they had it for weeks. They said the were "working on it" but after loosing patience and being treated poorly over the phone, I went there, I walked passed everyone and right into the repair area to see it sitting on a shelf.

I took it and walked out. Nothing was done to fix it. I reported it to my credit card company for a refund. Got the refund. Owner calls me some time after that to find out what had happened. At no time did the owner offer to make it right. Why are they still in business?

Terrible service. My laptop wasn't charging properly because the jack was broken. My mom knows the owner so she brought it there 2 weeks ago to get the part replaced. They said that they would call the next day to give us an update on the computer. They didn't call until 5 days later. not even to give an update! They called us to ask what we wanted them to do with the computer!

We didn't hear from them for another week. Very Unprofessional. Did not respond to e-mails or phone calls for an update. Finally on Friday my mom bit his head off about it and the laptop STILL WAS NOT FIXED! She was told "Try calling tomorrow. It SHOULD be done by then". Guess what? IT WASN'T! I finally got my laptop back yesterday. I WOULD NOT RECOMMEND THIS TO ANYBODY! side note: The store was made well aware that the laptop needed to be fixed by a certain date and they still did not get it done