P C Tech Spec

Abraham in the geek squad was amazing! He tried his best went above and beyond to assist us. Our phone was locked and he could've just sent us to apple to get it resolved but he took his time and called apple to schedule us an appointment. He was very patient with us.

Have been dealing with a bad car installation. Since May. The store never picks up the phone. Went to the store was told to contact customer service a month later customer service is giving me the run around telling me go back to the store. Again no one answers the phone. Emailed the President of the geek squad and technology. No response. I've never dealt with a worse company who does not care. Chat has me go through a bunch a questions then tells me because I didn't buy it it was a gift they had to talk to my mom. Never really responded to her and now can't find her conversation. Really.

Critical:Professionalism, Responsiveness In person is decent but as stated by others absolutely no one Answers the phone no matter how Long you're on hold for

Great people at the Bolingbrook Best Buy. Jeff was easy to get along with.