Lynchburg Computer Systems

All personnel had great rapport n professional demeanor of self n the company-- I've been there few times-- quality of work great n very informative of all products n services-- highly recommend

I am a writer and had a deadline on Sunday. Wednesday evening, I had a spill on my HP laptop. I panicked. Another computer repair business referred me to LCS and informed me they also do data recovery. I had works-in-progress stored with deadlines at the end of the month. Thursday, right before closing, I took in my baby. Friday, right before closing, I picked up my baby.

Not only was Rick able to repair and save my documents and computer, he also removed some viruses and installed software that sped up my slow computer. Thanks to Rick, I will be able to meet my Sunday deadline and read a portion from my original work. "Thank you" pales in relevance to the gratitude I feel. Thank you, Rick and LCS. I am faithfully yours.

When I received my laptop back from Lynchburg Computer Systems, after they worked on it for six weeks, it was more functional than when I dropped it off with water damage, but it was not "working fine" as they have since told me it was. Within 24 hours of picking up my laptop, I spent hours on the phone with AppleCare removing a beta software from two operating systems ago.

As soon as that was completed, I realized that the laptop did not connect to the internet properly and spent another two hours on the phone with AppleCare. A cross-country move later, Apple Genius Bar told me the WiFi cables inside my laptop had never been properly reconnected, which they then did for me in addition to standard operating checks, which the computer failed.

I didn't have time for further repairs as I started graduate school the next day. The computer is still far from functioning well and I now have to pay Apple to redo the job that LCS didn't complete. I've been extremely disappointed in the customer service response from this company and would recommend it to no one.

I've had some really noteworthy experiences with Lynchburg Computer Systems. They've debugged, fixed hardware/software, and even offered modems that might fit my needs. They've streamlined their processes so it is always quick & easy when I go in. They are kind, dedicated, and the only computer fixers that I've used in Lynchburg! Thank you for everything! Salina Khanna, T.Y. Realty Inc.

I added an extra star to this review that would be a 1-star because at least the receptionist I spoke to was friendly. Long story short, be wary if you come here with your Apple products. My issue was specific and covered under a special Apple warranty program. Maybe this was a fluke incident, but I did not appreciate the attempt of LCS to have me pay for a different repair that was unnecessary and unrelated to the actual problem.

It gave me the impression that they were trying to take advantage of me knowing that the closest official Apple store is in Richmond. My Macbook Pro had an issue that was covered under an Apple extended warranty (13-inch MacBook Pro Display Backlight Service Program). I brought it to LCS because they are the closest Apple affiliate in our area, and it was my impression that it would be sent off directly to Apple once LCS determined that the laptop did indeed qualify under the warranty.

After I dropped it off, this is where the problem started: I received first a phone call, and then an email detailing that yes, the laptop qualified for the free fix through Apple, but because there was a small dent in the lid, they would need to charge me total $600+ for a screen replacement, labor, and tax BEFORE they could send it to Apple. If you are familiar with Apple products, you know with that estimate I might as well buy a brand new laptop.

I said absolutely not, picked up the Macbook, and proceeded to call Apple service directly. Apple then mailed me a box to ship my Macbook directly to them to be serviced. Apple fixed the backlight issue and the cosmetic dent (ALL FOR FREE under the backlight service program) in less than a week. From now on I will go to Apple directly for any repairs, and not go through LCS.

Quality work, but incredibly slow. Whenever they decide to get the job done, it is done well. Both computers (MacBook Pro and Mac Mini) that I brought in for repairs took two weeks longer than they said it would, but they did work fine after that. Only one staff member there seemed like she cared about me, the rest were rather fake and self-centered. Summary: if you don't mind the wait, trust this place to get the job done well, whenever the engineer decides to work.

My first visit to Lynchburg Computer Systems was one of the most pleasant shopping experiences i have had in a long time, especially during the current pandemic that's going on. The people there are really friendly, very knowledgeable and their costumer service is spectacular! i would recommend this place to anyone! Thank you to the staff at LCS.

Walked into the store and immediately saw a group of friendly staff members. Instead of rushing me of out the door and having me leave my laptop overnight without looking at it first, the manager took it into the back. He came back in less than 10 minutes & it was FIXED. I had previously taken this same laptop to Best Buy who recommended I go here with my apple MacBook. Very thankful as I am a Liberty Nursing student who needs her laptop. Certainly recommend this store!

Excellent customer service, and they gave me a great deal! I had an exploded batter cell in my MacBook Pro that was inhibiting my use of the track pad and warping the casing. I brought it in and they fixed it while I waited, gave me a great deal on the replacement battery, and fixed some hard drive issues for me at no extra cost, along with giving me some solid maintenance advice. Will definitely give them my business again.