Capital Data

Sent incorrect charging cable, then blamed ME for the mistake. Charging money to replace now. Horrible company. The reviews are true, do not do business here.

Really wonderful people. Lola helped me get exactly the part I need even though I had to take some extra steps to make the payment.

The man there is professional, courteous, upbeat, and positive; you will like him. Not sure why that mix didn't add up for success, but no. I went there to get an estimate on data recovery for a hard drive, and when the call came back it was for like something typical, total, like $15-250 dollars or something, which was a LOT of money for me. I agreed though, as these were just estimates.

Much time was taken and passed, and phone calls in, on my own accord, but nothing. Finally, I received the call back that the total was $850 dollars. And, I was like, .".for what? Data recovery and or data recovery to a whole new, portable hard drive doesn't even amount to half of that; so, what happened?" I was told that the unit had to be fixed, which was not requested, and it was sent out to California, which was more money.

I could not pay at the new price to even get my unit back, but never forgot, and yes, the man was still cool about it, as I scrambled for a credit card of some sort to start to make payments or something. I went back in three times, over time, to check back with the guy, to see if we could start making payments via credit card, and more, to no avail; he was never in anymore, or at least for me, never would return my calls back anymore, and I could not get the unit back either, by paying for it of course, neither. Sadly, for these reasons, I would never return back to this place again, nor recommend it to others.

My computer screen on my Lenovo IdeaPad Yoga 11S went out after the unit was dropped. Capital Data was able to repair the screen and was very reasonably priced. My experience was good and I would not hesitate recommending Capital Data.

I used to work and go to church with owner Mark Holmes. Yes, he goes to church. Even claims to be a christian. That's why he is so condescending and thinks he's smarter than everyone else. To be fair to him. Being smarter than most people in the Lansing area is not that difficult.

Easily the rudest owner (Mark Holmes) I've ever spoke to in the industry. Sold me a fake battery for my laptop, refused to return it saying it's been 30 days (on the 30th day) and saying he couldn't find my transaction even after willing to email him a receipt. Tried to charge me triple the cost of a genuine battery, wouldn't verify the serial number or part number of the new battery so I can compare it to the first one he sold me. Hung up on me 3 times, refused to refund or return.

I would highly recommend staying away from this business as you'll either be ripped off by their price gouging or take advantage of because of the lack of knowledge. I also sent in a complain to gateway/acer as they use this company as a 3rd party vendor. Poor choice.

WORST company I have ever experienced! I wish there was a negative star option! My family took our laptop to Capital Data Inc in Lansing Michigan. Mark W. Holmes, the president of this business promised to fix it for under $100. When it was time to pick it up Mr. Holmes asked for $200 to fix it. When confronted with the price he gave us and the receipt he got aggressive and highly unprofessional.

He refused to return the laptop unless we paid him $50 for a so called "diagnostic." He had no receipt validating this $50 charge and he never mentioned this until we refused to pay him $200. He refused to return our laptop and threatened to sell the laptop for parts in order to make a profit. No concept for customer service! He said we can go ahead and sue him in the small claims court for all he cared and that he'll tell the authorities that we abandoned the laptop.

Need I say that this man is probably in his late 50s, 60s. At one point, he started mocking me and making cry baby faces, repeating everything I said. clearly unstable, I freaked out and called the cops. Not a big shocker when he was dishonest with the police officer. He refused to return my property even when the officer urged him to do so a number of times.

My family is out of a laptop and the authorities cannot help, since this is a small claims court case. Who's got the money for a lawyer?!? Clearly, I am not the first victim, since Mark Holmes, president of Capital Data Inc, in Lansing, Michigan knows exactly what he can get away with this. PLEASE STAY AWAY!