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Alliance Computer Services ShopController, your Online Auto Shop Solution, gives you the tools to manage your automotive repair shop, service your customers' needs and maintain your competitive edge. Never worry about lost data with real-time and multi-location backup. Rest easy knowing that your data is maintained in a secure facility with continuous maintenance. Cut your IT support costs and headaches. Eliminate the need for local servers, backups, and network maintenance. Log in to your system from anywhere with 24/7 authorized access.
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We went on to build it ourselves. Our first accounts loved our clean work order process and easy part ordering. Since that time we have improved our software with time saving and profit generating management tools, while keeping the ease of use our customers have come to expect. We have expanded beyond automotive and now provide management systems for many different service industries.
Most business decisions come down to Return on Investment (ROI). ShopController was built to increase ROI through efficiency, pricing tools, and productivity. Here are just a few easy to measure tools in ShopController Pro that can immediately increase your ROI. The average small shop can generate enough extra profit to pay for the subscription (and then some) with just 1 feature - ROUNDING. The many other ROI features like the Smart Parts Matrix and Shop Charges help manage your business more efficiently and profitably.
ShopController SC9 can help you manage your work flow by combining work flow staging and work flow status into one simple-to-use feature. Simply by selecting status from a drop-down list, you can easily manage each job from start to finish - and be sure that things that need to be done won't be overlooked.
You established a franchise operation because you found a way to make your shops successful, and you were willing to share your expertise with others for a fee. For a franchisor, it makes sense to set guidelines for how franchises will be run, follow their progress and assist them in making adjustments when needed.
Reviews (8)
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Cliquetrac
Jan 10, 2018
This is the best software program we've ever used. Fast efficient, easy to manage.
Aj Bruno
Dec 26, 2017
We researched all the Shop Repair Software programs on the market and found that nothing compares to Shop Controller. Here are the key points: Shop Controller designed an integrated menu system that is organized and easy to navigate. This eliminates numerous separate popup windows that would have appeared all over the screen like some of the other software programs making it very confusing to use.

The Work Order section is the best we have seen and most important. All information is at your fingertips. When setting up a new service type in a work order, you enter the parts and labor for that service. This makes it easy to organize and follow. When printing out a work order, estimate or invoice, the parts and labor will then be listed by service type so you and your customers can see which parts were used and time spent for each service.

You can also include a lengthy description if desired for each service type. The layout can also be customized. Regarding Tech Support, you can submit a ticket online or call them up. The staff is a pleasure to work with and they go above and beyond to ensure the problem or question is resolved. The monthly fee is very reasonable for the power and versatility of this system. We highly recommend Shop Controller.
Janice Kimoto
Dec 11, 2017
We opened a heavy-duty truck and automotive repair shop in 2014, and purchased Shop Controller as our software program to manage the business. We find this software, EASY to use and very FLEXIBLE, allowing for customization of our needs. After the program was installed, the staff was very accommodating with our training, and responsive to questions and any difficulties we encountered.

I am always in awe at the expertise of the programmers who had the foresight to design this program with features specific to this industry, including functions that serve as valuable management tools. The program is never static, but always improving to benefit users with system updates. Thank you for being an integral part of our business!
Deb Manley
Sep 29, 2017
I absolutely love Shop Controller. Been using them since 2001. I love the Tech Support Team. Still trying to learn the updated version, but they have been very patient with me!
Rainer Garcia Aldama
Jul 29, 2017
Really Customizable and tailored to your needs. I was hesitant to go with Shop Controller because I am not their average client and I really felt my needs were too unique. I could not find any service software that met all of my needs. After a few months using the system I have to admit I could not have done better. They really customized the software to my business.

They helped me hide everything I did not need and even added a few custom features. I want to thank Steve, my account manager, for all his effort to make sure everything was up to my standards/requirements. It integrates perfectly with QuickBooks avoiding me a lot of double typing and saving me a ton of time. Their support is fast and they are always eager to help you. I would recommend Shop Controller to anyone who appreciates good customer service and need a solution that truly fits their business.
Ken Cope
Jun 07, 2017
The people at ShopController are great to work with and very personable. The program is even better! Being a custom fire apparatus builder (and service center) we find our needs very unique and ShopController has helped us to meet our needs. I enjoy modifying the interface and reports and Steve is a great help leading me in the right direction. I have to throw Hyla's name out there, too! Thanks to all!
Jennifer Spicer
Apr 17, 2017
I love this program, it is very user friendly and easy to navigate. Customer service is very quick to help and extremely friendly. Training was easy and fast. I have had no problems once the system was learned and have been using this system for about a year, and I still love it!
Scotti Zottig
Feb 08, 2017
I have been using Shop Controller for almost a year now. Very user friendly, web based (no back-ups). I have never experienced the system go down, which keeps us up and making $. Doree and Hyla are wonderful. Great people and very helpful. Training was easy and havent had to call them for support since. Thanks also to Marshall and Nate for some customization work that we requested.