Seattle Laptop

Fixed my non functioning display on laptop with an over the counter consultation for free!

I couldn't charge my laptop due to an accident, tried everything. So I took it to these guys and within minutes they fixed it-- and didn't charge me a dime! They had great looking laptops and a tablet for sale there at low prices, seriously tempting!

My laptop fell onto its charger and would no longer charge. I took it to these guys and they quickly examined it, found the problem and fixed it within minutes. Then they didn't charge me for the service! Wow am I grateful and would totally recommend this company. They had great laptops for sale, ranging from $250 to $650 which were a serious temptation.

Incredible customer service. Friendly staff, and prices are incredibly reasonable.

Took my laptop in for an issue with the charging port. The person I talked to was incredibly nice and very professional. Took a moment to look at it and recommended I use the USB C port that was part of a docking port instead. No repair needed. My own idiocy aside, I appreciate that they were willing to offer me useful advice at the cost of a potential sale.

I would absolutely recommend this shop and I will be returning to them whenever this port inevitably fails. (As a tangentially related side note, do NOT buy any model of Lenovo Thinkpad and definitely think twice about buying any laptop with a USB C charging port).

You know when there's that person in the self checkout lane at the grocery store, pulling out their reading glasses and squinting at the screen, trying to figure out how to scan bananas, and eventually attempting to cram a check into the cash out slot? That's me. The person you're picturing is me. And yet, somehow I got a computer genius kid. He's been trying to teach me something about blah blah operating systems and whatnot.

So when we drove by Seattle Laptop, he became obsessed with stopping there. It was his only topic if conversation for weeks. And, I may be terrible at tech, but I'm a good mom. So last week we stopped in. Despite the fact that they were about to close, the staff there were very accommodating and knowledgeable. They clearly know their stuff and are willing to go out of their way to inform and assist customers. Five big stars for not making fun of my GenX self.

I desperately needed a thread extender so I can install my CPU fan. They helped me and didn't even charge for it. They are very nice people. Take your old laptops here if you like to find them a second home.

BUYER BEWARE - Everyone for the high priced used/refurbished laptops/desktops they sell here, you can get yourself a BRAND NEW ONE at Walmart, Target, or Best Buy.

I was rudely kicked off my laptop by a hacker blaring the fact in my ears and flashing big warnings across the screen-- very scary. I waited impatiently for Seattle Laptop to open, and brought the infected laptop in for them to check and hopefully fix. In less than 5 mins. the proprietor had it cleared and working. He did not charge me a fee. This seems to be an honest business with skilled people working there. Highly recommended for computer repair.

I thought my computer was 100% corrupted, it was giving me factory reset as the only option to open up again and I was in the middle of working on a project. I urgently googled computer help, saw this place with good reviews, and tried them out. I was in and out in 10 minutes with a double checked, FIXED computer. You can tell, they know what they're doing and really care about computers! Definitely recommend for any computer needs help!

This shop did a great job reviving my crashed laptop. Don't worry about the appearance (they do electronics recycling), they do good work.

I came in asking about compressed air or an electronics fan while trying to clean out my desktop. I don't know what I'm doing but had noticed it was really dusty, and BestBuy didn't have the gear or advice. The the staff were friendly and helpful and talked me through why I probably wanted to use a less abrasive cleaning technique. They offered to clean out the machine and because it was a quick job did not charge - would recommend for service and expertise and will come back when I need something else done.

I also had had some strange fan noises - they suggested I watch it for a bearing wear-out and that there wasn't anything immediately necessary to do. The lack of upsell here is important to me and indicative of a shop that cares about getting a good result for the customer.

I had about 4 desktops, 3 laptops and 2 printers that I needed to get rid of, in addition to some cables, keyboards, mice and other assorted detritus. I was able to get them recycled here with no fuss, no muss, and for a low $10 cost to have them dispose of the things they couldn't recycle. All of this during a pandemic. Highly recommend for any Computer gear you need/want to dispose of.

My laptop fan died on a Saturday evening. I was so distraught at the thought of not even being able to have it looked at until Monday. I found this shop on Google and gave him a call. He let me bring it in at 7:30pm. Not only that but it was finished by Monday afternoon, including having to order a part. It was amazing! He says that if you get your laptop wet from a spill he'll take it as soon as it happens, any time of day, and help you save it from the scrap heap. 100% recommended.

My daughter and I just returned from a visit to Seattle Laptop and were both very pleased with our experience. Her laptop wasn't charging and she had a ton of homework to do over the weekend. Jaden greeted us very nicely as soon as we entered the shop, did a thorough diagnostic exam of all the possible problems and concluded that we had a faulty charging cord.

He gave my daughter some pointers on charging and cord care and sent us home with another cord. No charge. I have been using Seattle Laptop for years, and have always had a good experience, so felt it was time to write a review.

The guy was rude and when I asked if i could see 2 different laptops to compare them before I bought one he said they don't really do that. And that they're sort staffed. He was unable to show me 2 things in their stock at the same time! I'd rather spend my money somewhere where the customer service is better.

Second time we went there, they told us our computer had several poorly functioning parts and sold us another one that had been turned in to them (for recycle?) and partly refurbished. Didn't work. Took almost $500 and 21 days for us to get back a somewhat functioning computer. I don't think their personnel are Apple-certified. Their warranty is only good for a month. I'd go to an Apple-certified place in the future. You won't save any money here.

All I have to say is Dan has always been so helpful when I've needed his help with my MacBook Pros. Ive been going to Seattle laptop repair for the last 3 to 4 years. He's helped me when my computer would start back up in the past. He got it running perfect after it was fixed. This last time, so freaking helpful. He recovered all my music and transferred it from my internal SSD to a New MacBook Pro I had to purchase on my own.

Everything looks identical from the last time I was on my old computer to my new one. I highly recommend this repair shop. One of the best in Seattle, if not the best in Seattle. Thank you Dan.

I've enjoyed the great competence and professionalism of Seattle Laptop for years! Dan is a gem! I'm on my fourth laptop to take in this week (and I hold on to them each for a long time). Wouldn't take it anywhere else.

I was given excellent service by Dan: friendly, knowledgeable, extremely skilled, with a high level of problem solving ability. He's more than fair and reasonable. He gave me great advice on how to deal with a vendor for a defective new laptop battery. Getting the most cost effective reasonable service out out of used laptops instead of just buying new is his strong suit. GB

Had a 13 y/o iMac that wouldn't turn on. Called Apple, said it was too old; took to Geek Squad, same reply but referred me to Seattle Laptop. OMG! Dan is the man! He was friendly, knowledgeable and great to meet. He took my sick iMac, and got it up and running within less than a week. All good, and I am one happy camper. Thanks Dan for great work, reasonable charge, and timeliness. Again, Dan is the Man! Oh yeah, and he had a very nice refurnished Apple Air so I bought it, and very happy;-

Our new puppy spilled a glass of water into my Macbook. I immediately put it in white rice, like I would an IPhone, and made an appointment with Seattle Laptop to look at it. The owner of the business called the next day saying, "That rice trick of yours worked! Your computer started right up, first try, no problem!.that will be $350."!? What? You didn't do anything!

You just told me it started right up, first try, no problems. How the fuck can you, in good conscience, charge me nearly $400 for simply turning it on? Owner claimed he had done a bunch of unnecessary things I hadn't requested to the laptop after he saw it was working fine. What a fucking scam! The computer wasn't worth $400. But, while he had it, I asked if he could fix the J key, which wasn't working.

He said fixing the key was too much work so he didn't do it. Just absolutely infuriating! The laptop came back with two huge deep gouges across the front of it. Honestly looked as if someone had taken a knife or something to it. Nope. I recommend you try somewhere else. It's the same as with dishonest car garages -- charging obscene prices for unnecessary services I didn't request is a MAJOR red flag! The laptop was working perfectly when he received it -- there should have been no charge!

Cheap prices on old equipment. Good place to recycle stuff you don't need. Helpful staff

Pretty low key place. I bring in a broken mac. they tell me what it costs to diagnose or fix, but also give directional guidance as to if it's worth fixing. decent array of refurb models too. fixed 3 macs and bought 1 already. I'm happy not to deal with the cookie cutter answers geek squad and some other places will give you.

I recently dropped off my computer and it took Dan two weeks to get to it and only then because I called on it a couple of times. He determined it was the battery, which he had replaced 9 months prior so installed another battery. In the process, he lost everything on my laptop and had to reinstall from my backup, however, he installed an old file - nothing newer than 2017. It's been every day for a week now on the phone or in the store with Apple.

They determined the battery installed was bad so I purchased yet another battery and I still don't have all my files, downloads, addresses, etc. I would suggest you take your computer equipment in for recycle but not for repair.

WFH and my Apple computer decided it would not turn on. I called Seattle Laptop to see if they could work on Apple products and what the timeframe was. Answer was Yes and SL said to bring it in right away. Happily, I had the option of paying a little extra to expedite for a quick turnaround (which is fair to me). Within 24 hours, or possibly less, I had my Apple back up and running!

I was given a thorough explanation of the issue. This satisfied me and left me feeling good about Seattle Laptop and feeling good at shopping local. So, with this experience, I can absolutely recommend Seattle Laptop. BTW, all COVID protocols were followed by Seattle Laptop. I absolutely feel comfortable going during this time. Hope that helps!

Was in the city for a few days from out out town and my MacBook was getting progressively chaotic and non functioning. Drove around to a handful of independents which were appointment only. Got back to air b&b and Dan at Seattle Laptop was the first person I called and was able to at least have a look at laptop to see if worth the fix. The turnaround was only a couple of days. Thrilled to have found a sweet independent service that I can trust. I'm two hours away from Seattle, and I've already swung a handful of small town locals Seattle Laptop's direction. It's definitely worth it! Thanks Dan!

A key had come off my laptop, so I called to confirm that I could just walk in and have it fixed. I brought my laptop in that same day and he got right to work on my laptop. It was a quick fix, he explained to me that one of the corners of the key retainer was loose and a complete keyboard replacement would be needed for it to be fully fixed. Due to the ease and quickness of the job he didn't charge me, overall very quick and efficient service. I would definitely go back.

WFH using home computer. After it seemed to die and I couldn't easily determine a cause (not unusual), I called Seattle Laptop. Because we are in the midst of the coronavirus and needing to do physical distancing, he said, yes, come in, but only one person would be allowed in at a time. He plugged in my Mac, which came right up, checked my power cord, and because there was nothing wrong, sent me on my way without charging me.

I am very impressed with all of the care he took and that he was willing to see me. I really would have been stuck without my computer working. Very good service, very friendly service.

I went in to buy a used MacBook Pro due to me accidentally spilling water on my keyboard and seemingly killing the machine. Apple, and 2 other repair places, all said that the repair wasn't worth it, and that it'd be more cost-effective to buy another used one. I came in to Seattle Laptop to check out some of their used inventory---they seem to have quite a bit, at very fair prices.

One of the employees, Dave, wanted to try powering up my machine before I bought another one. Miraculously, it turned on without a hitch, for the first time in 2 months. He easily could have just sold me another machine without telling me my original one powered up, but his integrity, honesty and desire to help me were above and beyond. They now have my business for life. I highly recommend them.

My work laptop stopped charging over the Christmas holiday. I brought it in and they assessed the problem right away. Motherboard was fried. They downloaded the data so I could transfer it to my new computer (motherboard replacement was not available from manufacturer ). Bought the old computer for parts. Would go back.

Can't say enough positive praise about SEATTLE LAPTOP. Yup, why waste time at the Apple Store when you can come to Seattle Laptop and support small business too. Their quick, efficient, customer service was absolutely amazing. Dan and James were able to identify the issues, articulate the problem, cleared things up and I was on my way in no time.

Big thanks to the folks at Seattle Laptop. I've been having issues with my fusion drive on my iMac, and exhausted the support from Apple. As a developer, I have a good understanding of how computers work, but wanted advice from someone with more knowledge and experience, so I stopped by their store last Sunday. I wasn't disappointed. They were patient and engaged, we had a great technical discussion, explored the issues and my options, and they gave me some excellent advice.

They could have easily talked me into an expensive hard drive replacement on the spot, but gave me some things to try first. They also had a good deal on a refurbished iMac, and we explored possibly replacing mine for that one, but they did an honest comparison and we decided I was probably better off keeping the one I had. They earned my trust with their expertise, patience, and honesty; and they'll definitely be the first ones I go to next time I need expert service or if I'm looking for a good deal on a computer.

Before buying a charger for my laptop, the guy with long hair demonstrated that it worked. When I bought it, the taller kid with the bowl cut swapped one of the cables before I left. I noticed the slight of hand, made a mental note, but didn't mention anything. When I went home and plugged in the charger, it didn't work. I called and explained the situation and came the following Sunday to get a much cheaper looking, but operable cable so I could charge my laptop.

Number One: Don't steal. Stealing is wrong. Once someone has purchased something do not steal it and replace it with a broken one. Number Two: Don't lie. When I call your store to replace my item do not give me resistance and argue with me. Accept your wrong and mend it. (On a personal note, there are some great free services at the peaceful Mosque, local Church, and probably Orthodox Synagogue that may take you in and help you convert to a decent value system) Anyway, as a business, please respect others belongings. $40 for a used charger is a little high in my opinion also but I'll leave that topic alone for now. A one star experience but giving you two stars because. (Really don't know why I am giving you two stars)

Good selection, helpful staff, good prices, used laptops come with software preloaded. Needed the cheapest possible laptop for a specific task. They were helpful in pointing out the comparisons in my price range, and walked me through what software had been preloaded. Very helpful.