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Help Desk That's why our technicians are Microsoft tested and certified on workstations, servers, and cloud services. Know you've got a responsive team keeping your data secure, your systems updated, and your team productive. Breathe a sigh of relief knowing your technology is FINALLY predictable, secure, and reliable. You invested heavily in cutting-edge technology so your team could serve more customers, more efficiently-and grow your company's bottom line. Now, to get the most from all that expensive technology, you simply need IT done right.
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Believe me, I get your frustration. Way back in 1998, I noticed most smaller businesses didn't have access to the same IT expertise that my Fortune 500 clients enjoyed. That bugged me so much I quit consulting for the "big guys." I set out on a mission to help Richmond-area companies with 5-50 employees enjoy IT done right.
User Support - problems fixed fast and fixed right the first time (includes two hours of specialized support). Unlimited Remote Support - perfect if you think you might need more than two hours of specialized support monthly. Technology Upgrades Program - no expensive hourly fees when you set up new equipment or upgrade servers, etc.
Reviews (8)
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Gods Favor
Apr 08, 2022
Thank you Chuck; as always Chuck was helpful, professional and handled my issue in a timely fashion! :
Jason Carter
Mar 18, 2022
The HelpDesk Company responded quickly and completely resolved my request in a timely, friendly and professional manner. They have my highest recommendation.
Michael Thaler
Jan 07, 2022
Todd, Joe, Chuck and Dustin are so responsive every time I call and they quickly fix any issues I may have. I would highly recommend them for their excellence when it comes to IT.
Maria Pahoulis
Jan 03, 2022
Everyone, but especially Joe, is always so helpful when I call! Thank yall
Kathy Mintz
Dec 03, 2021
Chuck is always helpful when calling in about your concern. He also goes above and beyond and helps with things in seeing the activity on your computer that may need attention or gives suggestions/ideas on as well.
Rachel Ziegler
Oct 10, 2021
Joe is always willing to help with problems both large and small! Thank you for going the extra mile!
Patricia Bellflower
Sep 23, 2021
The Beale Law Firm is a small business that has used The HelpDesk Company for over 15 years for all computer support and IT needs. Whenever we contact The HelpDesk Company, we know that our needs will be addressed quickly and without issues. As a small business, every penny counts and we are very comfortable employing The HelpDesk Company for our computer support. We take every opportunity to refer other clients to The HelpDesk Company because we know that reliable and professional support will be provided.
Paul Brookes
Dec 30, 2020
Absolutely fantastic! Todd and Joe are topnotch! It's a breath of fresh air dealing with truly client centered people! Professionalism and candor. A great and oh so lacking combination in the Richmond market. I would highly recommend them!