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Mac in a Snap Mac in a Snap is Louisville's Most Trusted Onsite Apple Mac Computer Repair, Service, and Support company, providing support for all Apple products and software, tutoring and consulting services on desktops, laptops, and mobile devices.  A large amount of our business is referrals from The Apple Store because we offer the best on-site support and have the highest levels of customer satisfaction. Our Certified Apple Specialists will come to your home or office, set up your Apple computers, wireless networks, printers, etc. and teach you best practices and smooth workflows. We offer service, support, and training for small to medium-sized businesses. Need repairs or upgrades? We fix MacBook & iMac hardware, as well as repair and replacement of broken screens on Laptops and iOS devices. We also offer Smart Home setup, that includes Sonos, Mesh Wifi Networks, Hue Lights and Synology Servers.
Served areas
  • Louisville and Southern Indiana
Business details
  • Year established: 2012
  • Insured
Highlights and features
  • Specializing in the setup and deployment of All Apple devices for home and small business users, with remote support nationwide.
Associations and certifications
  • Apple Certified Mac Technicians
  • Apple Certified iOS Technicians
  • Apple Certified in macOS and iOS
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
Services
Specializing in Everything Apple
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Specializing in Everything Apple Specializing in everything Apple, Mac in a Snap provides exceptional onsite iPhone, iPad, and Mac computer support for home users and small businesses in Louisville, Kentucky. While our focus is on Apple products, we also provide comprehensive on-site help for most tech issues ranging from Wi-Fi connectivity, to setting up printers and data backup. Mac in a Snap is your total onsite technology solution.
At Mac in a Snap, we offer the highest levels of software support with not only iCloud, macOS and iOS, but also Apple apps, Microsoft Office for Mac, Adobe Creative Suite, Synology and more. Helping our clients navigate through the difficulties of todays Apple-based technology is what we do best.
We pride ourselves on making complex ideas simple for our clients and we enjoy knowing they are completely satisfied after our work together. We are Apple Certified Perfectionists! If you're having problems with your Mac desktop computer, MacBook Air or MacBook Pro laptop, iPhone, iPad, or Apple Watch, or if you're frustrated and need help troubleshooting or integrating your home of business computer network system, then don't worry! We specialize in elegant solutions that make your life easier. Give us a call!
As Apple Computer owners, we want our Macs to run at peak performance 24/7, but sometimes, it just doesn't happen that way. Many of us encounter the dreaded Spinning Beach Ball, specifically after upgrading to the different versions of macOS (formerly OS X) on older Macs. You can read all about the spinning ball here, but one of the main reasons for this can actually be your aging "Rotational" hard drive. At Mac in a Snap, we believe in quality. That is why we only recommend Solid-State hard drives and RAM memory upgrades from OWC.
Our customers consistently leave glowing reviews for Mac In A Snap on Google, Facebook, LinkedIn, and Yelp. Don't just take it from us - read for yourself what people have to say about our on-site, remote, and in-home computer services. We are proud to offer outstanding service and smart solutions for your business and residential needs.
People
Wyman Marshall
Wyman Marshall
Founder
Wyman Marshall founded Mac in a Snap in 2011. He is an Apple Certified Support Professional and is an expert in home and business networking, server deployment, training, iCloud, Apple repairs and smart home technologies. He loves making complex ideas simple to understand for his clients. No problem is too big for Wyman and his team, from data recovery to a cracked iPhone screen, he loves making customers happy!
Photos
Remote support for your mac with Mac in a Snap
Mac help near you
We love old Macs at Mac in a Snap!
Reviews (31)
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Todd Kimm
May 15, 2022
Excellent service and advice. A customer advocate through the whole process. Patient, friendly and knowledgeable!
Bobby Brooks
Apr 13, 2022
My wife's old MacBook Pro was on its last legs and Wyman was able to save her data from the computer. We are grateful we found Mac in a Snap.
Charles Whitehead
Feb 09, 2022
First-class service from start to finish. Wyman was able to diagnose and solve my MacBook Pro issues quickly and returned my computer operating better than it ever had. Mac in Snap is a truly professional company and I would eagerly recommend it to anyone having Mac issues.
Kevin Orr
Feb 03, 2022
Wyman was prompt, efficient, friendly and spoke with the understanding that I was not very proficient in all the hardware/software nuances. I would heartily recommend his services to anyone needing assistance with their Apple Mac products.
Payton Ritchie
Jan 15, 2022
Wyman was great! I am ready to purchase a new Apple computer and He helped me determine the one that meets my needs. I had a list of software, hardware and various other questions. He helped me understand what I needed to do. This gave me great confidence to move forward! Thanks! Payton
Dan Fabrizio
Nov 24, 2021
After getting my iMac back from an "Apple partner, " where they were baffled and left its issue unresolved, I took it here. The problem was diagnosed immediately, defined for me, and fixed. When I picked it up, the computer was literally better than new.
Ben Harralson
Jul 26, 2021
Highly recommend! Wyman secured all our old photos from 2 old macs so we can access them easily in the cloud, and upgraded one Mac so that it functions like new. And he corrected the mess we had going on with our iPhones.
David Hoefer
Jul 03, 2021
My Mac was showing signs of total breakdown. I called Wyman and he had me bring in the machine, and not a moment too soon. He explained the issues beforehand and made the fix in about 24 hours, all at a reasonable price. I can recommend Mac in a Snap without hesitation.
Paul K.
Mar 12, 2021
This gentleman is one of a kind. Customer service like the good old days. He worked at it until my MAC was like new. Got COVID in the middle of the job but called me back and addressed all my computer issues. Installed a new hard drive and removed a nasty malware infestation, and got into the weeds remotely for about an hour and got all the problems fixed. Removed some apps I had installed that looked suspicious.

Now this 5 year old desktop runs like new. I have nothing but praise for macinasnap and highly recommend Wyman to you. If I have issues in the future, I would go nowhere else.
Danny Todd
Nov 05, 2020
My mac book pro was rumbling, fumbling and stumbling! I called Wyman and explained to him my issues. Within minutes he had a plan to fix my mac book. I met with him and he had it repaired in no time! My mac book is running lightning quick now with no issues at al! Wyman is knowledgeable, professional, personable and informative. I highly recommend mac in a snap and will definitely be back for any issues i might have in the future.
Rhonda Breunig
Aug 18, 2020
Very helpful with superb service. I would highly recommend Wyman to anyone who needs assistance with their macs. Wyman is very personable and answers all of your questions thoroughly.😄
Pres M.
Jun 08, 2020
I honestly have never had better service with my laptop! Wyman was extremely helpful with everything. In the hour that I was there, he helped me to problem solve the issue with my laptop. He didn't just help with the issue that I had brought my laptop in for, he even helped with the updating my laptop. Even though my laptop was 10 years old, Wyman was able to help me. He was so nice and if I ever have issues in the future I will definitely be coming back here.
Pres M.
Jun 08, 2020
I honestly have never had better service with my laptop! Wyman was extremely helpful with everything. In the hour that I was there, he helped me to problem solve the issue with my laptop. He didn't just help with the issue that I had brought my laptop in for, he even helped with the updating my laptop. Even though my laptop was 10 years old, Wyman was able to help me. He was so nice and if I ever have issues in the future I will definitely be coming back here.
Jacqueline Lueck Sneve
May 02, 2018
Have several Macs (for work and personal use) in our home that needed attention. Wasn't thrilled with the idea of hauling them all in to the Apple store at the mall to get these problems resolved. Mac in a Snap was the answer. Fixed our computer problems in a timely, efficient and cost-effective manner. Daniel even returned to follow-up on a final issue. Am grateful to have them as a resource and will use them in the future for all of our Apple repair needs.
Alice R. Newman
Feb 03, 2018
Excellent service. I can’t say enough good things about Mac in a Snap.
Kay Keegan
Dec 31, 2017
I highly recommend MAC in a Snap! Daniel, a technician who is skilled and personable, came to my home to diagnose and fix problems I was having with my 2007 desktop MAC. Not only did Daniel repair my MAC, he answered all my questions and offered suggestions that have made my computing life run much more smoothly!
Penny Robertso
Dec 13, 2016
Mac in a Snap is amazing, so much better than waiting in line at the Apple Store! I Highly recommend them.
Kelly R.
Sep 01, 2016
Amazing! Wyman fixed a malware attack on our desktop, adjusted the settings for daily use, synced all of my apple products/ contacts, AND fixed our slow internet! I will never attempt to set up any tech products in my home without Wyman.
Kelly R.
Sep 01, 2016
Amazing! Wyman fixed a malware attack on our desktop, adjusted the settings for daily use, synced all of my apple products/ contacts, AND fixed our slow internet! I will never attempt to set up any tech products in my home without Wyman.
Kelly C.
Jan 11, 2016
Love Mac in a Snap! They have been helping me for years and I recommend them versus going and waiting to deal with the nightmare crowds at the Apple Store! I tried to take the free lessons provided by the Apple Store, but my questions were never answered and I was more confused when I left. Mac in a Snap has always been very professional and very reasonably priced for all of the services they offer (much cheaper than the competition.) They have setup our home network, kept our computers running smoothy and made sure our kids iPads/iPhone's were operating correctly with parental controls. I would recommend them to anyone!
Anne H.
Dec 11, 2015
Mac in a Snap sorted out my internet and computer problems which I had been struggling with for a month (Apple Store and AT&T were unable to help me). Also a great learning experience!
Anne H.
Dec 10, 2015
Mac in a Snap sorted out my internet and computer problems which I had been struggling with for a month (Apple Store and AT&T were unable to help me). Also a great learning experience!
Hannah Davis
Wyman is the best! I had a problem and he solved it so quickly! He is patient, kind, and generous! I am recommending Wyman to all my friends and family who have Apple products and need tutoring. I can't wait to start my tutorial experience!
Patricia Joseph
Wyman is a Mac Wizard! He does on site work, or remote support, both of which are very convenient. Our 2012 Mac desktop was running slow and he helped clean it up and get it back to like-new speed. In addition, we had been struggling with uploading some digital home videos from an old Sony camera and he figured it out fast and had them transfered quickly. Very impressed and will be using Mac in a Snap again for future Mac support for sure.
Mike Skelton
Wyman is very knowledgeable about Apple and iOS. His experience dates back to the first Macintosh which I believe hit dealer's shelves in 1984. Not only did he fix my problem with a new NAS install he discovered a huge hole in my LAN security and fixed it during his visit. Highest recommendation!
Constance Williams
Mac In a Snap is a "snap" thanks to Wyman. When you are desperate between your laptop, iPad, phone and cable network, all is not lost. Wyman and crew came to my house promptly, worked on devices my husband and I have in our offices and systematically worked through the problems. His explanations are complete and able to be understood by those of us who are technically savvy and those of us who are challenged.

His responses to questions and his work on the mechanics are thorough. In addition, my husband and I learned a lot of information about how to avoid the challenges of the hacking world and what to keep an eye out for. A great pleasure to include them in my computer world. The first stop for my tech needs from now on.
Scott Dukes
Mac in a Snap was great to work with. Wyman helped me install a new hard drive and additional RAM on my 2013 Macbook Pro, essentially giving me a brand new computer for one-fourth of the price. Wyman sent me links of exactly what parts I needed to order and then did the install with incredibly fast turnaround. He even cleaned my laptop for me! Thanks for the great service.
Roger Dermody
Wyman is terrific! Capable. Professional. Courteous. Super easy to work with. We'd been having wifi issues for years, trying to blast weak signal through 150 year-old thick plaster walls. Wyman helped set us up with a mesh network, and now we're getting speeds over 300 mb/s throughout. Game changer. Thank you! Highly recommend and will definitely be calling on Mac in a Snap again.
Elizabeth Walden
Very professional and extremely knowledgeable. I had everything done that I needed and quite a bit more as well! It's not like going to doctor where you have to know the right questions to ask; he makes suggestions based upon your computer, the latest updates, and your individual needs. Quick to make the appt., fast service time, and well-priced - He will be the only person I use in the future.!

Not only is he adept at all basic technology needs, he has vast knowledge of the latest technology and trends in all areas - including web building, word press, blogging needs, etc etc etc. I will be calling again soon for help in this area as I begin my new venture! Thank you!!
Marti Rumely Kuehn
Love working with the owner Wyman! He fixes all of my MacBook Pro & iPhone issues!
Rachel Lamb Schrepferman
Amazing! What more can I say? They can do it all (not just Apple products,) they just helped us fix our wifi (where Time Warner couldn't)