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ProFix ProFix offers Free Diagnostics in our shop, for Virus, Computer help, Slow, Pop-ups, start-up problems, malware, Blue Screen and hardware problems, We do it all ... Free estimates and Flat Rates. You will know what your costs are before any work is billed. No one likes surprises at the repair shop. We back up all our work for 30 days.
We do on-site, pickup and drop-offs, telephone support... DO NOT trust someone to log into your PC, it's a scam....that is like asking someone to repair your car over the phone...all they want is money. BEWARE OF SCAMS!

Many computer problems can be handled on-site, but when possible most repairs should be done in a shop as it generally results in a savings of at least 40% along with a much greater degree of reliability, Like Virus removal, speed-up your computer, Motherboard repairs, DC jack-Screen replacement and fix your Laptop. Call us to discuss your options, We will save you money. www.profixcomputers.net

"We Have been in the Technology business since 1996, so you can be rest assured that we are more than capable of addressing your needs. Our goal is a long standing mutually beneficial relationship. Most of our clients are from satisfied referrals".

Serving the McHenry, Johnsburg,IL Area for over 25 Years, Helping people,Tech Support and community service, ProFix is a Full Service Computer Repair, Tech support company. We provide computer support for small businesses, professionals, and residential or home clients, We are a certificate Microsoft Technology Networking Associate and Certified Microsoft PC Refurbish-er.We have trained professionals available at a fraction of the cost typically associated with this level of computer service provided by other companies. If you want your PC, Laptop, Desktop or Business Fixed right... Call ProFix at 815.385.1813.
Served areas
  • McHenry, Johnsburg, Il. Wonder Lake, Spring Grove, Richmond, Woodstock, Crystal Lake, Genoa City, Twin Lakes WI., McHenry,IL Lake County Illinois 60050 60051
Highlights and features
  • Computer Repair & Speed-Up, Tune-Ups Clean and Removal of Virus Malware Spyware Data Recovery
Associations and certifications
  • Microsoft, Dell, ACRBO
Services
Data Recovery
Report
ProFix offers instant evaluation of your critical data situation. While we can't guarantee that we can get your data back immediately we can give you a "Free" evaluation that will help give you an idea of the cost to recover your precious information. We have helped many people retrieve their data. Most places will give you data recovery regardless of whether you needed it or not, along with a bill reflective of that request. Bring it to us and let us diagnose the status of your drive. We can transfer your files for 35. 00. We can also recover deleted Files, lost files for 45-65. 00.
Networking
Report
ProFix offers a variety of IT services including Networking, Business Setup, Software Install, Electronic Repair, DC Power Jack Repair, Screen/Motherboard replacement, Building your Website and helping your business grow. We are a certificate Microsoft Technology Networking Associate. Please contact us to help you with all your technology needs. Big or small, We are here for you.
People
Frank McClatchey
Owner Tech
We Have been in the Technology business since 1996, so you can be rest assured that we are more than capable of addressing your needs. Our goal is a long standing mutually beneficial relationship. Most of our clients are from satisfied referrals
Reviews (17)
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Steve Karki
Apr 10, 2022
Always friendly and speaks "non techy" fir us regular folk. Pricing is great as well.
Rick Tomlinson
Feb 26, 2022
Frank is the man! I have taken 4 laptops to Frank in the past month. Half of them hadn't worked in years. Frank got the cleaned up, fixed up and to have all 4 laptops done was more economical than a big box store was to fix just one of them. If I could give Frank 10 stars I would
Sue Pasquali
Feb 14, 2022
Brought my daughter's computer in after a "chain" repair shop couldn't get parts to fix it. Frank knew how to fix it without buying any new parts. He fixed it in less than 30 minutes and the cost was super reasonable. I highly recommend this business and will definitely be back with any future computer problems. Thank you so much for the great service.
Mike M.
Jan 07, 2022
Impressed! Called, dropped of my PC and had it repaired in a few hours! A+++ Skip geek squad. This is good ole fashion customer service, with a ton of knowledge and more than fair pricing. Here's your new "Computer Guy".
Logan S.
Aug 11, 2021
Frank at ProFix knows his stuff. Good knowledge of personalized rigs. Communication was very clear throughout the process of fixing my fried motherboard and processor. Very fair rates as well. Frank cares about his customers.
Joe Panek
May 22, 2021
Frank is great and knows his stuff. Can always provide a solution or a good recommendation if it is not something he specializes in. Always able to have things done in a timely manner even when not requested. A much better, great local option than the Geek Squad. Always reasonably priced and straightforward. Highly recommend.
Andrew D.
Jan 20, 2021
Frank is a friendly, straightforward professional who values his customers. Both times I've used his shop I have been nothing short of completely satisfied with every aspect of the service. First, he identified a part that was broken and told me what he found with no charge (and quickly too!) About a year later when I had an unrelated issue, he actually helped me troubleshoot over the phone.

Like magic, his suggestions worked perfectly and my PC was working again without even taking it in! If you care about your tech and you are looking for a professional you can trust who doesn't nickel and dime you, in fact often gives you a great deal, look no further than Frank and ProFix Computer Repair.
Val H.
Jul 10, 2020
Many times I have called upon Frank to get me out of a problem with my lap-top! He is patient, kind, professional, prompt and very reasonably priced. He is honest and tells you exactly what your options are and then you can decide how to proceed. He's helped me over the phone as well as in the shop. His shop is neat and clean and as mentioned - he is quick to respond and also very thorough! Looking for a reputable business to assist with your tech needs? Frank is the guy to call!
Eli Blackhawk
Mar 17, 2020
Frank does a wonderful job! I have been using Frank for over three years now. No matter what the issue with my computers he gets it repaired and at a very reasonable rate. I highly recommend his services, competent and trust worthy. Mike T
Kristian Solano
Dec 10, 2019
I took my gaming computer to see why it wouldn't start up and it turns out my motherboard fried. I decided to upgrade a few parts as well and while I was waiting to find and buy the new parts the gentlemen was kind enough and patient enough to let me leave my computer there(2 months) As soon as all my parts came in it was only a few days till he had it all ready.

Even upgraded my fan free of charge! The man does good work and charges an honest amount. Definitely recommended and will be taking it in if I need any upgrades or fixes! 10/10
Tom Hausheer
Nov 30, 2019
Frank did a great job fixing my laptop. Brought it to him Friday afternoon. He had it fixed on Sunday afternoon! Outstanding personal service! Nobody wants computer problems but it is good to know that you can go with confidence to someone who is honest and professionally competent.
Stephen B.
Oct 24, 2019
I have used Franks service a few times now and he has basically saved my working life. Very easy to work with and a fantastic professional job. If you have any issues with your computer, I cannot recommend a better business.
Riley M.
Apr 24, 2019
Highly suggest going here! My computer was completely black and making a weird noise so I brought it in (it is a brand new computer). Frank replaced the hard drive on my computer in 1 day! Works really well now and even installed an anti virus software for free!
Roberta Hanus-Barty
Jan 03, 2019
Unmatched customer service, he worked over the holiday to retrieve data off a broken USB drive and saved my work life!
Michelle Stunkel
May 10, 2018
I was in a position to buy a new computer, before I did, I called Profix. I had a great conversation with Frank, instead of having to spend over 400$ we had a old computer that could possibly work. I mention this to Frank and he recommended I bring it in for a look see. Profix took a look and for 70$ he was able to restore this computer. My recommendation is to call Profix before making a knee jerk decision on spending hundreds of dollars. Thank you Frank !!! I will obviously recommend you to all my friends & thanks for being fair & honest about the repairs.
Mickey B.
May 07, 2018
I paid $65 to get viruses removed from my laptop. I haven't noticed anything wrong with the laptop now. I recommend this place.
Denise Peterson
Aug 09, 2017
Awesome service! My computer issues are fixed and it also runs so much faster now! You Won't be disappointed!