Computer Five

I don't normally write reviews anywhere, but I went into this store after my MacBook was stolen out off my car, and they helped me get financed for 90 days interest free on a brand new one. They were very professional and helpful and I would recommend them to anyone that needs a replacement or help fixing their current one.

I would not recommend them for services or repairs. Went for a laptop repair quote. I was asked to leave my laptop since he couldn't get a hold of his parts vendor. He said he would call me the next day. Never called. I went out of town and never received a call. 5 days later, I call to check. He asks to call me back in 10 minutes. Never called back.

So I just decided to go pick up my laptop the next day. The open sign was on, but no one was there. I had to wait over 30 minutes and paid a $25 fee. By the end, I just wanted to be done with this place. If he had just called me and told me that he couldn't get the parts, I wouldn't mind. The total lack of communication was ridiculous, though. Don't bother with this shop.

I went to apple to fix my computer screen and they told me to recycle it and buy a new one. Went to a computer repair shop in Stone Mountain Ga and they try to charge me a arm and a leg. I call Computer Five and spoke to Gerald and he told me to come in and I did, he call me the next day and told me my Mac Book is ready, to my surprise he fixed it for a reasonable price. You guys should definitely check him out

Thanks for fixing my iPhone 7 Plus screen. It looks like new again.

This place is great! I came here to fix my laptop screen. The screen was in a very bad condition and computer five fixed my screen in a very fast manner. I was very surprised when they had called me back so fast to pick up my laptop. They had a very good price too! I would recommend this place to anyone who has any issues with their phone or computers.

Excellent service. I come here at least once a year to fix my iPhone screen. Thanks guys

I'm just surprised to see the all five star rating of this place but we had a very bad experience. My friend cracked her iPhone 5s screen while visiting Atlanta and we found this "good reviewed" place. The LCD was working fine, it was just the cracked glass that needed to be replaced. We handed over the phone but when we received it back, we found that the Retina display is gone and we can distinctly see the pixel points! Also, we started to have trouble with the microphone and speaker.

So we highly doubt if inferior parts have been passed off as good parts as the guy was actually not fixing stuff in front of us. We are very frustrated about this, we will not go again, and will not recommend anyone to go.

Gerald of computer five is a very honest and good man. Reasonable prices and a good associate of Mobile Gadget Repair.

I had a perfect experience with this guy. I called him and he gave me an estimate on fixing my iPhone 5c screen, and out of the numerous places I called & got estimates from, it was the cheapest one. He drove all the way out to my house, and fixed it. It looks brand new and works perfectly. Couldn't be happier.

While everyone else seems to have had a good experience with Computer Five (C5), I unfortunately have not. I had a cracked glass on my Samsung Galaxy S5, something Gerald/Joe (I'm assuming he's the owner) assured me he could fix. I wanted to avoid paying the $175 deductible my phone carrier was going to charge me, so I decided to let C5 do the repair.

Now I wish I had just paid the deductible, especially since I was only saving $50 anyway. Gerald/Joe arrived at my home to repair my phone and told me that it should only take 2 hours to repair. After 3 hours goes by, my phone still wasn't finished. I went to check on the progress and Gerald/Joe informed me that he was "wrapping up." He said he got a little glue on the LCD (that wasn't broken) but it was no big deal.

Another hour goes by and he still wasn't finished. At this point I am growing suspicious and decide to go find out what is going on. At this point Gerald/Joe is knocking on my door and asking for Q-tips, because he "got glue on the front facing camera." Also, he didn't remove the glue from the LCD either instead he smeared it. By this time it is 1:30am Saturday morning.

I tell him to just take the phone and fix it, and bring it back to me tomorrow. By Saturday afternoon I call him to check on his progress, he wasn't answering my text and was sending me straight to voicemail. It wasn't until 4:52pm (I can screen shot the call log if you'd like) that he finally answered my call. He proceeded to argue with me about how I "as a customer shouldn't be telling him what he needs to do, " and that I need to work with him on the time frame. Fine. Sunday rolls around and he tells me that my phone should be ready by that evening, however I don't hear from him again until Monday morning April 20, 2015.

Now Gerald/Joe is telling me that the polarizer on the screen is destroyed and needs to be replaced, which will take a week. I am understandably pissed at this point. Initially I okayed this, but changed my mind and ask him to return my phone so I can take it somewhere else to get fixed. He tells me, "The phone is in no condition to be taken somewhere else to be repaired." He said, "We can put it back the best way we can and not charge you, wait a week for a new polarizer, or I can charge you wholesale for a new screen and you can have it back this evening." Great business practices, right?

He didn't understand why I was upset or why he should discount the service. Some may not agree with me, but when a 2-hour job becomes 24 hours, then 48 hours, and then a week I think it's time to discount the service; especially if the service provider is responsible for the inconvenience. Now I have to come out of pocket $150 for the new screen that Joe destroyed in the first place.

If you use this guy (Gerald/Joe) for anything, be aware of the way he (Gerald/Joe) handles things when he (Gerald/Joe) screws up. And of course he wasn't registered with the BBB, which he said he was; at least not under the name Computer Five. I'll be filing a report with them anyway. Use them at your own risk. I will never use them again.

I stumbled upon the website for Computer Five after shattering the screen of my iPhone 5. I called and got an appointment set up for the same afternoon. He fixed my phone screen in only 20 minutes and it only cost $70! I would DEFINITELY recommend this company to anyone with minor issues on a mobile device. They come right to you, have great prices, and are very professional.

This place was a life saver for me! After being turned down by multiple PC repair places, these guys were able to fix my screen on my HP Envy laptop computer! They ordered the part, and it was done within 3 days. I am very pleased with this service and would highly recommend it to anyone that doesn't want to buy a laptop

My lg g2 cell phone screen cracked and I have owned it for only 3 months. I was really heart broken after it was broken. I called computer five up after searching on Google for a reputable repair shop. These guys showed up on time and they fixed my phone in my driveway in 45 mins. woohoo! I was amazed. I appreciate it a lot. Thanks. Again

Just got my LG G2 screen fixed, the man drove longer than expected from downtown Atlanta to Peachtree City. The repair was almost flawless, we just ran into a tiny antenna problem, so he voluntarily switched my sim card into his phone to diagnose that it was in fact my phone - so he fixed that, and the rest of the repair went smoothly. The repair took about 50 minutes, and costed only $125 which is AMAZING.

It is less than what others would ask for you to bring the phone to them. Also, he started his trip over here as soon as I called him, also outstanding. I will recommend Computer Five to anyone I meet in need of cell phone repair - I even got a few business cards from him. :