We are your best choice for computer repair in Surprise, AZ and surrounding areas. We specialize in all brands of Windows-based computer systems. Our Motto is Problem Solved and we mean just that. Whatever problem your computer is experiencing, we can fix it. West Valley Tech was founded in 2009. Although a relatively new company, our owner/operator Matt, has been repairing computers for over 10 years. With our extensive knowledge and proven experience you can be confident that West Valley Tech is the best solution for your toughest computer problems.
We provide upfront price quotes on all services. Depending on the age of your system and the necessary repairs, sometimes it makes more sense to replace the computer than to fix it. We pride ourselves on being 100% honest with our customers. You can count on solid advice from West Valley Tech. We value outstanding customer service and we practice what we preach. We come to you. We arrive at your home or office on time. We can even meet you somewhere to pick up or drop off your computer to make room for your schedule. Should we need to repair your computer at our location, we unhook your system, transport your computer to and from our office, hook everything back up and show you what we have done.
We provide upfront price quotes on all services. Depending on the age of your system and the necessary repairs, sometimes it makes more sense to replace the computer than to fix it. We pride ourselves on being 100% honest with our customers. You can count on solid advice from West Valley Tech. We value outstanding customer service and we practice what we preach. We come to you. We arrive at your home or office on time. We can even meet you somewhere to pick up or drop off your computer to make room for your schedule. Should we need to repair your computer at our location, we unhook your system, transport your computer to and from our office, hook everything back up and show you what we have done.
Served areas
- Anthem, Avondale, Buckeye, El Mirage, Glendale, Goodyear, Litchfield Park, Peoria, Phoenix, Sun City, Sun City West, Surprise, Tolleson, Tonopah, Waddell, Wittman, Youngtown
Highlights and features
- Laptop Screen Replacement & Laptop Power Jack Repair Service
- Virus Removal
- Data Recovery
- Network Service
Associations and certifications
- CompTia Nework+ Certified
Follow us
Services
Computer Virus Removal
Report
Laptop Power Jack Repair
Report
Laptop Screen Replacement
Report
Computer Repair
Report
Onsite computer repair service. Serving the following locations: Anthem, Avondale, Buckeye, El Mirage, Glendale, Goodyear, Litchfield Park, Peoria, Phoenix, Sun City, Sun City West, Surprise, Tolleson, Tonopah, Waddell, Wittman, Youngtown
Computer Repair
Computer Tune-up
Data Backup
Data Recovery (pictures, music, documents, etc.) Picture of laptop
DVR Security Camera Network Setup
E-mail Setup
Hardware Installation
Home Network
Printer Install
Printer Troubleshooting
Roku Install & Tutoring
Software Install & Setup
Ubuntu Linux Install - Support
Virus Removal
Windows 8 Install (does not include license)
Windows/Bios password removal
Wireless Network (Wi-Fi)
Computer Repair
Computer Tune-up
Data Backup
Data Recovery (pictures, music, documents, etc.) Picture of laptop
DVR Security Camera Network Setup
E-mail Setup
Hardware Installation
Home Network
Printer Install
Printer Troubleshooting
Roku Install & Tutoring
Software Install & Setup
Ubuntu Linux Install - Support
Virus Removal
Windows 8 Install (does not include license)
Windows/Bios password removal
Wireless Network (Wi-Fi)
Kaspersky Internet Security 2013
Report
People
Reviews (19)
Marvin Davis
Feb 21, 2022
Space Goose
Feb 06, 2022
Tom H.
Jan 29, 2022
Juan Martinez
Jan 15, 2022
Jason Keenan
Aug 12, 2021
Stephen Junior
Feb 11, 2021
Was not going to write a review because usually i try my best to help small business to get started and hopefully grow into something great, but i got a email asking for a review. I had him do some upgrades for my computer and the first initial call was a little awkward but i figured maybe he was new to being a owner so i gave him a shot. There was three things that weirded me out which is the reason why i gave him a two star. One, he asked if i wanted this "west valley tech antivirus" on my computer i figured hey why not i didn't do any research on anti viruses yet so i will try that.
So after installing that a buddy of mine recommended a different anti virus for me so I tried to delete his and it kept saying unable to due to files corrupted. So had my buddy come over and he got it fixed and figured out the problem. Just a caution don't buy his west valley tech antivirus. Second, was his demeanor and attitude like a child, very unprofessional if you don't do what he wants and or question what he is doing.
I just feel his maturity level isn't up to what a owner should be like. Third, but last which isn't a huge deal but just something that made me feel uncomfortable. He didn't have a shop so had to drop off at a UPS store and would just come by your house even when I told him I would meet him at a location. I didn't think that was good ethics to just stop by someone's house because you can. I wish him the best and i hope he does mature and his business does become amazing, but this is just my two sense.
So after installing that a buddy of mine recommended a different anti virus for me so I tried to delete his and it kept saying unable to due to files corrupted. So had my buddy come over and he got it fixed and figured out the problem. Just a caution don't buy his west valley tech antivirus. Second, was his demeanor and attitude like a child, very unprofessional if you don't do what he wants and or question what he is doing.
I just feel his maturity level isn't up to what a owner should be like. Third, but last which isn't a huge deal but just something that made me feel uncomfortable. He didn't have a shop so had to drop off at a UPS store and would just come by your house even when I told him I would meet him at a location. I didn't think that was good ethics to just stop by someone's house because you can. I wish him the best and i hope he does mature and his business does become amazing, but this is just my two sense.
Gina Newsome
Apr 11, 2020
If I could give a negative rating I would. Matt's customer service is beyond unprofessional. Both my computer and laptop had issues. Matt did determine the computer was not worth fixing, but could fix the laptop. He ordered the parts, but could never connect with him to get it fixed. Had my computer for 2 weeks and would not respond for me to be able to get it back. Told me to drop my computer off at the UPS Store, but then would give me an excuse why he could not pick it up, after we had a specific plan in place. Had to threaten to call the police, in order to get my PC back, which resulted in my laptop never getting fixed. I would steer clear of this company. Poor communication & sketchy customer service.
Don T.
Mar 11, 2020
William M.
Jan 22, 2019
Matt was super-responsive when my Alienware laptop crashed. He came to my house to get it, did a hardware replacement, uploaded all the software and had it back to me in 4 hours. Then he took a call from me in the evening and walked me through a driver glitch. Truly outstanding service. I hope to never need this kind of help in the future. But if I do, he's the guy I'm calling.
Chris Robert
Mar 30, 2018
Ethan Waterman
Feb 07, 2018
The techs there are very and helpful. I received excellent tech support for a WiFi adapter issue over the phone. Even though the fix itself wasn't easy, the technician, Matt, gave me a very thorough and helpful breakdown of what needed to be done and solved my problem painlessly. I would definitely recommend.
Ron M.
Feb 06, 2018
M. Hammett
Feb 04, 2018
Marcia H.
Mar 29, 2017
G.
Mar 07, 2017
Long story short. After Matt said there was nothing wrong with my laptop, he suggested a new router. We purchased a router from him, he installed it. Since there was absolutely no improvement we called Cox. The Tech from Cox said the router was too small. So now he replaced the router and a new modem. Well folks it was the Explorer that was causing problems, after all.
So now it was not just the cost of Matt's services, which solved nothing, but 2 new routers & modem, and now paying for faster speed. One of my sons took care of the problem via remote.
So now it was not just the cost of Matt's services, which solved nothing, but 2 new routers & modem, and now paying for faster speed. One of my sons took care of the problem via remote.
Mel Meter
Jan 30, 2017
Don Loseke
Nov 28, 2016
Andy W.
Nov 06, 2016
Came home from work on a Friday and found my lap top was not loading. Called Matt and explained the situation. Also told him I needed computer back by Monday since my son does his home schooling. Not only did Matt fix my computer. he got it back to me in 3 hours all fixed and was very very reasonable in his pricing. Not to mention he is very professional. I have found my computer tech. If you don't give him a try then, then it's your mistake.
Kathy Apthorp
May 22, 2014