ACS on Call has been providing high quality IT services to the Jacksonville, FL area for more than 12 years. If you are experiencing any issues with your desktop PC, notebook PC, Mac or any other IT related issue, we would love to help. We offer flexible service whether at your home, business, or at our shop we can help! We are conveniently located near 295 and San Jose Blvd in Mandarin.Our customer's satisfaction is our priority!
Here are some of the services we offer:
Business Maintenance Plans
We will maintain your business computers and make sure everything is running properly.
Just like your car, computers need maintenance!
Virus Removal, Spyware Removal, Malware Removal
The first sign that your computer may be infected is slow performance or programs that won't open. Even though you may have an anti-virus software your computer could still be infected. If you suspect you have a virus we can remotely access your computer and remove the virus or malware from your computer. The best time to get it checked out is when you first notice any signs that a virus may be infecting your computer.
PC and Mac Repair
Unfortunately sometimes things break. Your computer is no different. We can repair or upgrade components in your computer. Whether your fan has gone bad or you need more memory, we do it all.
Software Installation
Whether you want to upgrade to Windows 10 or you are having problems with getting software to run, we can help.!
And more!
Served areas
- Jacksonville, FL
Highlights and features
- Computer repair
- Computer maintenance
- Virus and Malware removal.
- Business computer maintenance
- Home computer maintenance
Associations and certifications
- BBB
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There are many different reasons computers don't work properly. Some times data is lost in cyberspace or a program won't function properly due to human error. Don't forget about formatting issues, compatibility problems and sometimes things just break. The problem with hiring a computer technician is not really knowing if you are going to get someone that knows what they are doing. I hear the same story every day. My new clients were just looking for someone who could fix their computer fast and cheap.
Thomas is the President and Senior IT Support Engineer for Abundant Computer Services, LLC. He founded ACS in 2006 after moving to Jacksonville. Thomas currently lives in the Mandarin area with his wife and three daughters. My favorite part about my job is meeting new people and making a friend instead of just a client.
ACS on Call has been providing high quality IT services to the Jacksonville, FL area for more than 12 years. If you are experiencing any issues with your desktop PC, notebook PC, Mac or any other IT related issue, we would love to help. We offer flexible service whether at your home, business, or at our shop we can help!
People
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Reviews (25)
Scott Lagdon
May 28, 2022
Mark Kolb
Mar 27, 2022
Carolyn Conner
Mar 26, 2022
John Arey
Mar 25, 2022
Donnette Love
Mar 19, 2022
John
Mar 04, 2022
Kay Davis
Mar 03, 2022
We've used Abundant Computer Services for many years and always been completely satisfied with the service. Thomas has seen us through several issues with our laptops while on extended camping trips by way of remote access. We've also had glitches with them fixed the same way while at home. He has come to our home to set up new computers, too. Friendly expert help has always been our experience. We have recommended him to friends and their feedback has always been five star ratings, too. Don't be frustrated with your computers! Just call Abundant Computer Services!
Mercedes McGowan
Feb 27, 2022
Mercedes McGowan
Feb 26, 2022
T. M. David
Dec 30, 2021
I thought it was over when my laptop suddenly crashed without backing up any of my files. Thomas is the most honest guy I've ever come across. He helped not only fixing the hard drive, but helped to recover 99% of most of my files even the ones that looked corrupted. He's very nice guy, helpful, professional, and an expert. I'll always recommend him. Thanks and I'll always call on you with great confidence.
Santi
Dec 11, 2021
Thomas is the best! I was having scheduling issues that conflicted with store hours. Thomas went out of his way to make sure he could help me with my computer issues and resolved them the same day! Absolutely stellar customer service and thanks to his help I was able to provide my little sister with the best christmas gift! I would recommend Abundant Computer Services to ANYONE and EVERYONE!
John Williams
Oct 28, 2021
Malinda Grill
Oct 27, 2021
By far the BEST IT experience ever! Tom is phenomenal when it comes to computer knowledge, processing time, and outstanding customer service! He made my 2012 Mac functional again by replacing the battery, re-imaged it, updated as far as it goes, then took the time to sit with me and set it up to my specifications. Meaning everything from email, printer setup, downloading Office, iCloud, setting up 2 factor authentication for my security on multiple platforms, antivirus protection etc. etc.
He went over any questions I had without feeling rushed at all. Very responsive if I call with any questions. Lastly, not being an IT person, Tom explains things to me in layman's terms and is very patient which I appreciate more than anything : Could not recommend more, finally found my go-to IT person, which has not been an easy task! Thank you so much!
He went over any questions I had without feeling rushed at all. Very responsive if I call with any questions. Lastly, not being an IT person, Tom explains things to me in layman's terms and is very patient which I appreciate more than anything : Could not recommend more, finally found my go-to IT person, which has not been an easy task! Thank you so much!
John Williams
Oct 14, 2021
Quality Installers
Feb 26, 2021
I called Thomas with an emergency repair of our company computer. Thomas came later that afternoon, diagnosed the issue, took the computer home and did the repair. He showed up at exactly the time he said he would with the computer. Computer is doing great and we were extremely pleased with Thomas and his services!
Bart Simoneaux
Feb 03, 2021
ACS has done a great job updating three of our laptop computers (6 years old) that were so slow and not really functional anymore. ACS recommended that we update them to a Solid State Drive (SSD) that ended up being so much more affordable than buying new computers. We have been so pleased and impressed with the results. They run faster than they did new! Thomas was professional and prompt and really knew how to meet our needs with upgrading these laptops. Highly recommend!
Jonathan Hamilton
Sep 26, 2018
Melinda Whited
Oct 21, 2017
Thomas of ACS has been a huge blessing to us. We are Americans who live overseas. 9000+ miles away from Jacksonville and a 14 hour time difference. Thomas was able to connect to our computers remotely and quickly solve our problems and stress. Now I can stop spending time trying to figure it out because he expertly just did it! He saved me time and frustration!
Now everything works smoothly on our 3 computers and our wifi printer/scanner. He also gave us advice on things we need to do to protect our computers. This is not the first time he has helped us remotely. I don't know why I waited so long to seek his help again! Don't hesitate to call ACS.
Now everything works smoothly on our 3 computers and our wifi printer/scanner. He also gave us advice on things we need to do to protect our computers. This is not the first time he has helped us remotely. I don't know why I waited so long to seek his help again! Don't hesitate to call ACS.
Duval Realty Inc
Nov 18, 2015
Thomas has worked on our computers for many years. He is always responsive and is knowledgeable about every aspect of our computers. I don't know what we would do without Thomas and his excellent service to our computers which keeps us in business and moving forward. If you need your computer repaired I don't think you will find anyone as responsive as ACS.
Richard D.
Very highly recommended. Here's my story. I took my computer to the Geek Squad first. The Geek Squad guy didn't seem like he knew what he was doing and his estimate was incredibly high so I decided not to give it to them. Best decision I've made in a long time.
Instead, I went with a local company (ACS) because I believed they would actually take the time to look at it.
I had heard good things about them and they were all true. They really know what they're doing. Their price quote was very fair and it was clear their level of expertise far exceeded the Geek Squad or anyone else for that matter. Best of all, ACS is extremely honest. After my laptop was inspected, they let me know the only thing wrong with my computer was a faulty power cord. (Best Buy told me I needed at $300 motherboard.)
I encourage you to call them when you need a computer repair. Honest. Knowledgeable.
Fairly priced. Of course not everyone is going to have a simple power cord problem like I did but you can be sure whatever your problem is it will be fixed promptly and fairly. A+ for ACS from me.
Instead, I went with a local company (ACS) because I believed they would actually take the time to look at it.
I had heard good things about them and they were all true. They really know what they're doing. Their price quote was very fair and it was clear their level of expertise far exceeded the Geek Squad or anyone else for that matter. Best of all, ACS is extremely honest. After my laptop was inspected, they let me know the only thing wrong with my computer was a faulty power cord. (Best Buy told me I needed at $300 motherboard.)
I encourage you to call them when you need a computer repair. Honest. Knowledgeable.
Fairly priced. Of course not everyone is going to have a simple power cord problem like I did but you can be sure whatever your problem is it will be fixed promptly and fairly. A+ for ACS from me.
Char M.
Anyone needing computer service needs to call Thomas of ACS. Four-computer professional, claimed to know what to with my custom high-end desktop. The nightmare began over and over. I finally called one more company before sending it back to Ohio to AVA to be fixed. In one day Thomas knew exactly what was wrong and by the second day my parts were order and was up a running in the fourth day.
I was impressed with his knowledge, professionalize and he exceeded all my expectations. My friend was in the market of buying a used Apple, she is still thanking me for telling her about ACS. Thomas thank you for your service...
I was impressed with his knowledge, professionalize and he exceeded all my expectations. My friend was in the market of buying a used Apple, she is still thanking me for telling her about ACS. Thomas thank you for your service...
Van-Patel Page
Duval Realty, Inc.
Thomas has worked on our computers for many years. He is always responsive and is knowledgeable about every aspect of our computers. I don't know what we would do without Thomas and his excellent service to our computers which keeps us in business and moving forward. If you need your computer repaired I don't think you will find anyone as responsive as ACS.
Jack Lowder
Melinda Whited
Thomas of ACS has been a huge blessing to us. We are Americans who live overseas... 9000+ miles away from Jacksonville and a 14 hour time difference. Thomas was able to connect to our computers remotely and quickly solve our problems and stress. Now I can stop spending time trying to figure it out because he expertly just did it! He saved me time and frustration!
Now everything works smoothly on our 3 computers and our wifi printer/scanner. He also gave us advice on things we need to do to protect our computers. This is not the first time he has helped us remotely. I don't know why I waited so long to seek his help again! Don't hesitate to call ACS.
Now everything works smoothly on our 3 computers and our wifi printer/scanner. He also gave us advice on things we need to do to protect our computers. This is not the first time he has helped us remotely. I don't know why I waited so long to seek his help again! Don't hesitate to call ACS.