Computer Repair and PC Support should be affordable; our skilled computer professionals can solve any problem while staying within your budget!
Based in Central Texas, in the greater Austin region, we are a local firm known for our quick response times.
Call our committed computer repair experts, and you'll never need to explain your situation twice.
We pride ourselves on our individual service!
From Y2K to the security problems of today, from DOS to Win7, there's no problem we can't fix.
On-site support is $50 per hour, and most problems can be solved within 1-2 hours. In situations where more time is needed, flat-rates are available after initial diagnostics.
Based in Central Texas, in the greater Austin region, we are a local firm known for our quick response times.
Call our committed computer repair experts, and you'll never need to explain your situation twice.
We pride ourselves on our individual service!
From Y2K to the security problems of today, from DOS to Win7, there's no problem we can't fix.
On-site support is $50 per hour, and most problems can be solved within 1-2 hours. In situations where more time is needed, flat-rates are available after initial diagnostics.
Served areas
- Austin, Round Rock, Pflugerville
Highlights and features
- Laptop and Desktop repair
- Experts at Virus removal
- Decades of Experience to call upon!
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Services
Hardware Repair
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On-site Support
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Monthly Maintenance Contract
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Call us to request a quote for a Monthly Maintenance Contract. This product offers your Business with preventative maintenance, so that problems don't happen in the first place. We will back up your PC, perform any lingering updates, check for viruses, perform basic system clean-ups to maintain speed.
Remote control Support
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If you have a PC problem, and can still use it to connect to the internet, then we can offer you with a method to 'invite' us to take control of your keyboard and mouse remotely. This allows us to fix the problem without having to drive all the way to your home, and therefore this service can be priced much lower!
People
Chuck
Computer super-Ninja
Even at a very young age, Chuck was amazed with destroying and reassembling electronic equipment. In his early teens, he was given an old PC to restore. Since then, his obsession has always been assisting others with computer problems, and learning more from every experience. His first job was an internship with the Swiss Government's IT department, where he soaked up much knowledge about a large corporate infrastructure. After helping with Y2K and the "ILOVEYOU" virus removal, he focused his attention to small companies, and now his passion lies in the helping of individuals to gain back their computer's functionality!
Reviews (11)
Connie H.
Feb 23, 2016
Ryan H.
Feb 09, 2014
Excellent computer support and great guy. He knows what he's doing and his prices are good. He is friendly and explains what is going to happen with your computer. I had something going on with my PC that I thought would require me getting a new machine. He took the computer, did some work to it and it's now running as fast as it did the day I bought it. He saved me $900! Highly recommended.
Monty Patton
Jan 14, 2014
Lee Looger
Dec 02, 2013
Peter Tarr
Jun 12, 2013
I consider myself to be rather computer savvy and I have a fair base of knowledge when it comes to hardware. My desktop PC began crashing at random intervals and I tried everything that I could think of from updating drivers to checking my disk validity all the way to reinstalling my OS. No results. I got in touch with Chuck at PC-supportal and he was very helpful in offering some suggestions through correspondence then taking a look at the system in person. Chuck was able to diagnose the problem which ended up being bad sectors in a single stick of memory (this can ruin your day) and what's more impressive is that standard tests couldn't find the issue as I'd tried memory tests myself. Chuck was a pleasure to deal with and was quick to find a solution for me.
The pricing is very reasonable and the value in working with PC-supportal is absolutely exceptional. Well worth the investment and I'm happy that my "nightmare" has quickly and efficiently been taken care of. Thanks PC-Supportal
The pricing is very reasonable and the value in working with PC-supportal is absolutely exceptional. Well worth the investment and I'm happy that my "nightmare" has quickly and efficiently been taken care of. Thanks PC-Supportal
C. B.
Mar 27, 2013
First off - As an owner of a service-related local business, i have very high standards for anyone in this type of business. I was having some stability issues with an older PC after a storm related power failure. I called Chuck and explained that this was a cheaper PC, but since i had everything on it already I did'nt want to buy a new one. He even said it was probably not with it but I asked him to try anyway.
Since I live close - I dropped it off an hour later. He tinkered with it for a few hours and called and said it was ready. I pick up, paid the fee (very reasonable by the way)- plugged in at home and new was having some new issues I had not had before. I called him back and explained the issue (and he actually answered the phone) and he apologized and said if I could bring it back he would work on it again.
I did and he had it for most of the afternoon. He ended up doing like 245 windows updates, defrag and a bunch of other stuff I could never know how to do and now it works perfectly. YOU WILL NOT BEAT HIS PRICES. He really woks hard to make sure you are happy and will not talk over your head like some tech people will. Thanks again Chuck for not only solving my problem, but actually caring that I was happy and satisfied. Will definitely recommend.
Since I live close - I dropped it off an hour later. He tinkered with it for a few hours and called and said it was ready. I pick up, paid the fee (very reasonable by the way)- plugged in at home and new was having some new issues I had not had before. I called him back and explained the issue (and he actually answered the phone) and he apologized and said if I could bring it back he would work on it again.
I did and he had it for most of the afternoon. He ended up doing like 245 windows updates, defrag and a bunch of other stuff I could never know how to do and now it works perfectly. YOU WILL NOT BEAT HIS PRICES. He really woks hard to make sure you are happy and will not talk over your head like some tech people will. Thanks again Chuck for not only solving my problem, but actually caring that I was happy and satisfied. Will definitely recommend.
Sean G.
Feb 05, 2013
CHUCK knows what he is doing! And will explain things to you in a manner in which you can relate. Definitely a cool guy and not your average computer tech. My wife heavily relies on our custom built home PC for her photography business, and when the DVD burner and :D drive kept removing themselves from our system, we called Chuck and he came over, ran some tests, worked a little magic, and had things fixed in no time!
His price is just right and worth every penny. His business card if now taped to the side of my computer case, and we WILL use him again if we have ANY more "Over my head" computer issues. HIGHLY RECOMMENDED - Support local business
His price is just right and worth every penny. His business card if now taped to the side of my computer case, and we WILL use him again if we have ANY more "Over my head" computer issues. HIGHLY RECOMMENDED - Support local business
Karen W.
Sep 14, 2012
I contacted Chuck at PC-Supportal after my desktop started acting funny and the security scans discovered multiple malware viruses. Over the phone, he diagnosed the issue and said that he could fix the problems without needing to strip out my computer and reinstall my software. We set an appointment for later in the day, however, he called me back within two hours and let me know that he was just notified of a death in his family and he would have to leave town shortly.
He said he would not be be back until the following week and wanted to let me know so that I might make other arrangements. After this call, I began to search for another company to assist me with my computer issues. In general, most of the responses I had from other companies was an immediate "we'll strip down the computer and reinstall your programs".
I declined their offers and waited for Chuck to get back in town. The following week, I dropped my computer off with Chuck and the next day he delivered my computer to my home, set it up and viola!, it's running perfectly! In fact, it's a speed machine now! I can't express how happy I am to have found Chuck and I have already passed along his card to two other people. I highly recommend his services. PC-Supportal provides an extremely knowledgeable, efficient service and at a very reasonable price. HIGHLY RECOMMEND!
He said he would not be be back until the following week and wanted to let me know so that I might make other arrangements. After this call, I began to search for another company to assist me with my computer issues. In general, most of the responses I had from other companies was an immediate "we'll strip down the computer and reinstall your programs".
I declined their offers and waited for Chuck to get back in town. The following week, I dropped my computer off with Chuck and the next day he delivered my computer to my home, set it up and viola!, it's running perfectly! In fact, it's a speed machine now! I can't express how happy I am to have found Chuck and I have already passed along his card to two other people. I highly recommend his services. PC-Supportal provides an extremely knowledgeable, efficient service and at a very reasonable price. HIGHLY RECOMMEND!
Scott G.
Jun 12, 2012
WOW! Chuck at PC- Supportal helped my business more than he knows. I was having problems with several features on my website and the website's I.T. department spent over three weeks trying to resolve the problem with no luck. I contacted Chuck and he had a resolution to the problem within seconds. Now I don't deal with the website's I.T department, I just deal with Chuck at PC- Supportal because I know my issue will get resolved promptly. I would absolutly recommend PC-Supportal to all of my friends and family! PC-Supportal is first class all the way!
Jennifer N.
Jul 18, 2011
Chuck at PC-Supportal is awesome! My computer was locking up on me everytime I turned it on and I was so frustrated. I spent over a week of my time trying to fix it on my own and then called pc-supportal. Chuck came over and had the problem fixed within about 20 minutes. His rates are very reasonable and I know I can count on him if I have computer questions or problems in the future.
Peter T.