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VaughanTECH PC Services VaughanTECH PC Services is a locally owned and ran PC Repair Service. We provide In-Shop, On-Site & 24 Hour Emergency Services to meet your every computer need. We fix desktops, laptops & netbook PC systems. We will repair any PC problem that you may encounter. We take pride in being an A+ Certified PC Repair Center. Contact us anytime to setup service for your machine.
Served areas
  • Isle of Wight County, Smithfield, Carrollton, Surry, Windsor, Newport News, Hampton, Suffolk, Portsmouth, Norfolk, Virginia Beach
Highlights and features
  • Virus Removal
  • Data Migration
  • Data Recovery
  • System Restores
  • Networking
Associations and certifications
  • A+ Certified (CompTIA)
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Services
In-Shop Service
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In-Shop Service Bring your computer in for service. You can drop off your machine at one of our authorized service partners' stores. Please visit our website for more details on this service.
On-Site Service
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On-Site Service On-Site Service is for those of you who would rather we come to you to fix your equipment. Call us to setup service anytime.
24 Hour EMERGENCY Service
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24 Hour EMERGENCY Service We offer 24/7/365 Service to our customers that are in need of SAME DAY EMERGENCY repair of their systems.
Online (Remote Assistance)
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If you can access the internet with your computer we can fix it online for you! We can fix a wide variety of issues over the internet:

Slow Systems
Registry Errors
Virus Removal
Help with Software
and many more.

Please visit our website for complete details.
Reviews (24)
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Dottie
Jun 19, 2022
VaughanTECH was so helpful to me, me being a technology airhead. Unfortunately I had been hacked. It effected my PC and mobile phone and financial accounts. I was lost. Mr Vaughan wiped my pc clean and set me up with class A security system. I felt comfortable and they won my trust right away. It's so good to know I have a tech organization near by that I can trust.
Why Ask
May 25, 2022
Excellent customer service and repair. Went above and beyond to fix and upgrade my computer.
Bill Agee
May 05, 2022
I've spent some 23 years working as a manager of Information Technology teams with 3 different local governments. Now retired, I've taken 3 laptops in for memory and storage upgrades. These guys really know their stuff. I would have loved to have these guys working for me at any of the 3 localities. The only upgrade I had to wait on for more than a few hours was for a special memory component and that was completed within a few hours after they received the part. Great customer service and superior knowledge of what I needed. These guys ROCK!
Dale Baugh
Apr 04, 2022
Vaughan Tech is a diamond of a jewel in little old Smithfield. The team there is smart, aggressive, competent, nicely priced, and know how to meet what your issue is in a very responsive time frame. All businesses and PC owners should at least once a year have their PC examined, optimized and battery checked-surprise then is better than surprise on your own in the middle of something. Take advantage of their location and go get optimized! You will see the benefit.
D. Knight
Jan 18, 2022
Excellent Job on My Memory/Hard Drive Upgrade! Manager called back with updates to the progress. Turned my unit around in (1) day! Very professional staff. Will look no further when needing P/C help!
Barry Narron
Jan 16, 2022
Wonderful service! My hard drive replacement and upgrade was great! I highly recommend VAUGHAN TECH!
Michael Adams
Nov 25, 2021
One of my work computers crashed and Vaughan had it back to me the same afternoon working perfectly. They are a great asset to have in this town. Professional & courteous all the way! They also have a great assortment of computers for sale. No more Best Buy for me!
John Gray
Sep 27, 2021
My desktop HP finally bit the dust and being it that I just moved to the Smithfield area a few years ago I was concerned about what to do, where to get help and I remembered driving by this store a few times. I called, they were very responsive (in fact the best I've ever seen for tech), sincere and professional. So I took the computer to them. By mid-next day they confirmed the mother board was history and because it was a very old system probably not worth the cost to repair.

Lucky for me they have computers they build right there and ready for use. I found a great deal and finally got one with a SSD! and 1TB too! They even let me use my diagnostic fee toward a new computer! I took it home and everything I had on my old system was right there and ready for me and much faster too! A few days later a hardware issue with a few of the USB ports appeared and VaughanTech took care of that too and no cost to me! Very fast and effective---high quality service! I will not go anywhere else for computer repair or even purchasing one. They're my new one-stop shop!
John Kelly Pevahouse
Jul 10, 2021
Fast, friendly and affordable! VaughTech immediately went to work on my busted PC when I arrived. I had to leave the shop suddenly due to family emergency and they handled it with grace and were very understanding. They sorted out my PC in no time and made sure that I saw it working properly when I arrived to pick it up. My PC now runs better than it has before. I can't thank them enough for the service they provided.
Tyler Soles
Jul 06, 2021
I brought my PC in a few weeks back and the staff did an excellent job communicating by frequently updating me on the status of my PC. They did a very thorough work up to make sure everything was perfect when I picked it up. The staff is friendly and knowledgeable and the prices are very reasonable. Highly recommend!
Lanford Pritchett
Apr 19, 2021
My 3 year old laptop computer got hacked so I took it in to VaughanTech. They cleaned it up, stripped out all of the crap created by the hackers and returned it to me in a day. I won’t hesitate to use them again.
Charles E. Drake
Feb 15, 2021
Thanks for bailing us out when we needed it the most. Great technical abilities, easy to work with, and cost effective. Highly recommended this local business.
Virgle Griffith
Jan 21, 2021
Great trusting folks. Repaired my computer quickly at a decent cost. If you need a computer or repairs this the place to go.
Katelyn Jones
Oct 19, 2020
Replaced my Mac book screen about a month ago! Super friendly, super honest, fast and friendly people!! If I ever need anything else I will definitely go see them again!
Nita Foust
Sep 03, 2020
They were able to unlock my laptop and recovery data when nothing I tried worked, and others were saying I'd probably have to reset to factory. Friendly with just the right amount of professionalism. Reasonably priced and fast.
Mary & Cris Gay
Jan 27, 2020
I would comment on FaceBook if I used it but this was the easiest way for me to compliment the service I received from owners. Although I had to make more than one visit to correct my Dell computer issues after initial problems they finally resolved and I was not charged additional costs. The owners provided great customer service and they have my repeat business.
Kim Hasty
Aug 10, 2018
I have been thrilled with the services that everyone has provided. They listen to you and help fill your needs. And they are super friendly! I highly recommend you call them for all of your computer/tech issues.
Aiman M.
Feb 09, 2018
Let me tell you how they sold me not a half of thermal paste but literally less than a quarter! Allow me to post a pic. Sold it to me for $5.30 Best Buy has one for $6.99 but 4 times more than what this "IT STORE" is selling.
Jennifer M.
For all you computer needs!! You cannot get a better deal anywhere else!
Ashby Pope
I use Vaughan Tech for my personal computer and I call them when we need technical support at the office. The technicians have been knowledgeable and easy to work with and they respond quickly to a call for service. I definitely recommend this business!
Jamie Greskowiak
Great honest people! They have helped me several times and I will continue to go back. They explain everything to you and make sure you understand whats going on and what options you have. I appreciate all they have done!
Brooks Stephens
VaughanTech is fantastic. Not only are they knowledgeable and kind, but they are very efficient. They have always fixed my issues in a timely manner and have kept me informed every step of the way. I have sent family and friends to them several times, all of which left happy. Great place, great people, would highly recommend!
Raymond Fowler
Have used their services several times. Recently brought in a laptop with a bad motherboard. They gave me the options and we chose to move everything from that computer to another. It works great and the service was fast. Great shop, glad they are in Smithfield.
Andy Hunt
Jen and her team are very professional. The service was fast, and very reasonably priced. It's great to have a local small business that's easy to support!