Computer PRO

Computer PRO's extensive technology services include computer repair, laptop repair, new computers and laptops, media center computers, data recovery, web design, and satellite internet service. We offer a full range of quality business IT services that also include network administration, business maintenance contracts, and 24/7 tech support.

The owner of Computer PRO, Dennis Kilcrease, has a four-year degree in Computer Information Systems, and was a top Network Engineer with numerous military projects, including Army Space Command at Peterson Air Base and the SIPRNET email project for top military brass at the Pentagon, as well as industry experience with international companies such as General Dynamics, Gateway, and SI International. He also has a seat on the advisory board of the Lamar institute of Technology and is a licensed Texas secondary teacher for computers.

Additionally, our staff has received extensive training in computer forensics, administered by the FBI and Homeland Security through the High Technology Crime Investigation Association in Austin. This training enables us to have a very high understanding of viruses and malware. In other words, we are more than qualified to repair a virus, and teach you how to prevent them in the future, In addition to any hardware or other computer problems you may have.

At our state-of-the-art computer repair facility in Silsbee, we offer fast and thorough repair of any problem your computer may encounter. If you prefer, we will send a tech to your home in the Beaumont area to disconnect and pick up your computer, then bring it back and hook it up when it is repaired. Since you will not be paying for a tech to sit in your home for hours while the computer does updates, our home service is less expensive for you, PLUS you will have a degreed engineer repair your computer instead of an inexperienced tech. Due to our unique system, we are able to offer the absolute best in computer repair at an excellent price. Why would you pay the same for an inexperienced tech when you can have us?

We are very proud of our new computers at Computer PRO. We only use top name-brand components in our computers, such as Asus, Gigabyte, Intel, AMD, Seagate, Patriot and Kingston. As a result of the quality parts we use in our new computer, we average less than 1% of our new computers needing warranty work over three years. We are able to offer a free standard three-year warranty on our new computers because we know you will never need it! however, if you need your warranty, we will take care of you locally--no 800 numbers, no shipping it off, and no refurbished replacement parts! Again we ask, why would you purchase a computer anywhere else?

Computer PRO is idea for the business owner who does not have a full-time IT staff. We can handle any computer issue you run across, as well as provide whatever IT equipment and new computers you need. We can set up or administrate your network, email, set up a website or social networking, provide training for staff, and respond to emergencies promptly when you are down. We realize that when your computers are down, you can't do business, print checks, and access your files, and that this is a real emergency. One of our most popular services is our business maintenance contracts, where we come by once a month to keep your computer and network running at top efficiency to prevent emergencies from happening in the first place. At Computer PRO we are highly trained security specialists, and our owner had a high-security clearance in the military contracts mentioned above. Your data is safe with us. Whatever technology needs your business has is our specialty!

Computer PRO's web designer has a four-year degree in an arts related field. She brings creativity and an artistic eye to design, aided by the best technology on the market today. We can do whatever you need, e-commerce, forms, video, galleries, online ordering--anything available on the web today. We can also help you to get found in the Google Search Engines, and hook you up with a Facebook page, Twitter, or a blog, and help with marketing your online presence.
Finally, Computer PRO is committed to offering tech support and help to our clients, through our informative blog, Facebook, Twitter, and through our willingness to help our clients troubleshoot problems over the phone. Having problems with your printer? Have a question about syncing a device with your computer, like a smart phone, a camera or an iPod? Call us! While we can't offer full support for a product we did not sell, we are always happy to help our customers talk through common problems. At Computer PRO, we are dedicated to excellent service, and integrity, and as a family-owned business we know that a satisfied customer is the best advertisement we could have. You don't need to know a lot about computers--you just need to know how to call us!

Our name is who we are; we are not the Computer Cave, or the Computer House, or a department store that also sells and services computers. We are the Computer PROs, and we want to be your computer professional!