PC Expert Services

I came in to have a desktop reinstalled into a new case (with some upgraded parts to replace old ones). Two issues came up: 1) He didn't install one of my old drives, just mounted it inside the case but never plugged it in. He claimed that, because he was installing Windows on my new upgraded drive, he wouldn't plug in the old one. 2) He installed the liquid cooling without (lighting control).

His reasoning was that I, over the phone apparently, said I did not care about lighting for the cooler, so he decided not to install the cooler in a way that would support it. He charged me extra for the liquid cooling installation, so I would have expected he'd put maximum effort into installing it. I had to open up my computer to fix both issues, yet he came up with reasons to justify why he didn't do things I asked and wouldn't even offer a partial refund.

I don't know if either of these issues were truly misunderstandings, but I don't appreciate that he'd try so hard to take the easy way out with multiple steps of my installation.

Highly Recommend. The screen and the keyboard on my old Lenovo Laptop broke when it fell. PC Expert Services owner was very responsive and immediately let me know if replacement parts are available. His pricing included diagnostics, backing up my hard drive, and even repaired the broken speakers on my laptop. Most importantly, the owner met me on a Saturday to take my laptop.

He was extremely polite, courteous and truthful. Something you don't find every day! I can't say enough good things about their service and attention to detail. They are truly experts. Thank you for yet another happy customer!

They are very reliable and fast. I highly recommend them for any PC issues. They installed windows 10 on my laptop and they were able to turn it overnight. Thank you!

Please do not hesitate to take your computer issues to PC EXPERT SERVICES. I know today we have to be careful because you do not know who you can trust. PC EXPERT IS A TRUST WORTHY BUSINESS. They worked on my old DELL Laptop for a week and did not charge me. Then they actuallty sold me an outstand HP laptop for $400.00. It was going to cost $200.00 to fix the old one. I am a very happy customer

Their service is outstanding with reasonable pricing! I highly recommend PC Expert Services for repairing and I'm really thankful for Bairooz's service.

PC Expert Services repaired my Lenovo IdeaPad 700-15ISK laptop LCD Touch Screen issue promptly at a reasonable price. I would highly recommend PC Expert Services for any Lenovo laptop LCD Screen repair in Irvine, Orange County.

PC Expert Services were very prompt, kept me informed of the progress of my computer and I would recommend their services to everyone. I was extremely satisified.

PC Expert Services were very prompt, kept me informed of the progress of my computer and I would recommend their services to everyone. I was extremely satisified.

This place is supposed to be free diagnose. And it is. However, be careful if you decide not to have them repair your PC. In my case, I decided that the repair estimate was not reasonable and picked up the laptop. Unfortunately, the laptop that was physically in perfect shape before, was damaged in two places when I picked it up. In fact, I replaced the part they diagnosed, but the PC didn't work anyways.

Either their diagnosis was wrong or they got angry for not getting authorization to the repair and damaged my laptop. You should probably take a few pictures of your PC before taking it to them.

Behrouz did an excellent job of getting to the root of the problem with my computer. He followed up to make sure everything was satisfactory. I would recommend PC Experts for all my computer needs.

PC Expert Services repaired my laptop DELL Precision 5530 hard drive issue promptly at a reasonable time. I would highly recommend PC Expert Services for their DELL laptop repair in Irvine, Orange County.
Like

The flow of working with PC Experts was absolutely smooth and easy. They were informative and exceptional in responding professionally when I would have questions and kept me updated along the entire process. The wait time was minimal for my repair. I highly recommend PC Experts.

My laptop is a Samsung ultrabook and as Samsung is no longer in the computer game in the US, it was going to be tough to replace my motherboard with a new one. PC Experts worked with me in a timely manner, letting me know up front that the motherboard would have to be specially ordered and from a refurbished laptop. The repairs were speedily done afterward and I picked my laptop in a COVID safe procedure.

A very professional high quality repairs for laptops phones and other items. Professional interaction with customers and timely delivery. I will always take my phones and laptops there for repairs, tablets too.

PC Experts is the real deal. I called and left a message and received a call back within the hour. They were able to accommodate a drop off the same day and I had my laptop back in perfect condition by 9am the next morning. They also gave me some recommendations for how to best keep the longevity of my battery going. If I could give them 10 stars I would. HIGHLY recommend.

These guys are great. I left a laptop that wasn't powering on. The quote didn't justify spending $ on a 6-year old laptop. So, I asked them to return it. Few days I tried to take out HDD from laptop and found out that it was working. They had fixed it!

They were very helpful and prompt. My laptop wouldn't boot up, and I had some time-sensitive data on it. Because of COVID, I couldn't take the computer to them directly, but I explained the problem over e-mail and I was able to drop the computer off at a convenient drop site early the next morning. They diagnosed the problem within a couple of hours and gave me a very good price for the repairs.

I picked it up the next morning and all was fixed! I was so impressed with their service that the very next week I took them another balky laptop I'd given up on, and they did another super-quick and effective repair. Very impressive, I'd recommend them to anybody!

Amazing service. The owner is kind and helpful. He was quickly able to identify the problem with my laptop and solve it. He even loaned me a charger to use for free. Highly recommended!

PC Expert Services totally saved me when my office main computer went down along with very important data. Behrouz was very communicative and overall the service was pretty fast ~24 hours (it was emergency situation!) and now I am back up and running again! Price was VERY reasonable and it just seemed like he knew exactly what was doing so it was very reassuring to know that things could be fixed. Super knowledgeable and very very reasonable to deal with. Highly recommended! Thank you!

I was worried about leaving my laptop -- which contains my entire life -- with a stranger. But Behrouz immediately inspired trust. He fixed my problem fast, for a reasonable price, and without fear that my data was accessed.

I was worried about leaving my laptop -- which contains my entire life -- with a stranger. But Behrouz immediately inspired trust. He fixed my problem fast, for a reasonable price, and without fear that my data was accessed.

Post reading some positive reviews, I took my Lenovo Edge 15 laptop for a performance boost. My laptop had been running ultra slow for last 2 years and it got to a point where all the USB ports stopped functioning, OS got corrupted. Upon receiving the diagnostics from PC Expert Services, I approved them for the necessary repair. The communication was very welcoming as I had received the quote about the hardware and soft ware upgrade that my system required.

I received update within 48 hours that my laptop is ready. The laptop functions like a super computer, no lags, no delay, no slowness. NEW WIN OS. I would highly recommend this place if you need some boost to your computer system.

Very good service. Technician was very responsive and helpful . Price is affordable and you get what you paid for. I sent my laptop to fix charger port and it was fixed. Unfortunately my USB port was broken after that. The technician was very nice to fix it for free. i would go here again if there is something to be fixed. I would also recommend to anyone to send their pc/laptop here. Just be as responsive as possible and explain what your problems are and he will take care of it

Very good service. Technician was very responsive and helpful. Price is affordable and you get what you paid for. I sent my laptop to fix charger port and it was fixed. Unfortunately my USB port was broken after that. The technician was very nice to fix it for free. i would go here again if there is something to be fixed. I would also recommend to anyone to send their pc/laptop here. Just be as responsive as possible and explain what your problems are and he will take care of it

It's been a month since PC Expert Services fixed my laptop. but I recently realized that they fixed more than I even asked for. Some of the screws on the bottom of my laptop were missing, and some of the screw holes were broken. This situation made my laptop feel old and flimsy. Although I didn't even mention these issues to PC Experts, they fixed them completely, without charging me or saying anything about it. I did notice that my laptop felt different and firmer than it had before, but it took me a while to realize what PC Experts had done. So awesome!

One of the few times that Google search led me to a very reliable and responsive establishment. My PC laptop gave out a couple of weeks ago and I needed a number of repairs done to the hardware. Behrouz was very helpful, and took care of all the issues, and then some. The work was done in a timely manner and the fee was quite reasonable. I have found myself an ideal repair shop for any future issues with my computers, and I will definitely recommend PC Expert Services to all my friends and relatives for theirs.

One of the printers in our office was in need of some TLC in a hurry. Reached out to PC Experts Services and and spoke with Behrouz and explained the situation. He suggested I drop off the printer so he could evaluate the problem and give me an estimate. Dropped the printer off Friday afternoon, Behrouz was able to get back to me the same day with the details and repair estimate. Paid the deposit and was able to have the printer back in our office Tuesday afternoon. I would highly recommend PC Expert Services to anyone in need of some quick efficient repair services.

One of the printers in our office was in need of some TLC in a hurry. Reached out to PC Experts Services and and spoke with Behrouz and explained the situation. He suggested I drop off the printer so he could evaluate the problem and give me an estimate. Dropped the printer off Friday afternoon, Behrouz was able to get back to me the same day with the details and repair estimate. Paid the deposit and was able to have the printer back in our office Tuesday afternoon. I would highly recommend PC Expert Services to anyone in need of some quick efficient repair services.

I had an issue with my ps4 which I took to Behrouz and despite having to go back a couple of times to get it resolved, Behrouz was very responsive, quick and had a great manner in assuring me that the issue would be resolved. The repair was pretty inexpensive as well and I would definitely go there again with any PC / tech needs.

I'm writing this review on my newly repaired computer. Everything was professional and punctual. What more could you want.

I recently turned to PC Expert Services to assist in servicing a remote office we have in Irvine. I found the owner, Behrouz, to be pleasant and knowledgeable and most important, conscience of his work. An all-around thumbs-UP to anyone looking for a respectable I.T. outfit.

They charge $40 to diagnose your computer problem. And you don't get that money back, even if they can't fix it! Go elsewhere! And when I told him that was unreasonable, he told me I was rude. I told him I'd rate his business one star for the exorbitant fees, and he threatened to report me to Yelp! Scam artist!

Behrouz is magical when it comes to repairing my computers. Mine had a black screen and my husband's computer was an indescribable mess. Behrouz got them both up and running in no time. And the speed and efficiency is better that when I first bought the computers. Always easy to work with and great with the communication. I would recommend PC Expert Services to everyone!

The business name says it all. If you're looking for a PC expert, this is where your search ends!

Behrouz gets a 5+++ rating. He is heaven sent. I was getting so frustrated because I had taken my 2.5 y.o. laptop to Kevin's Computer for an OS factory reset last week. However, while they finally got my laptop to work, I got a suspicious malware pop-up message this morning which I've never had issues with before since I have Norton Antivirus installed.

When I called Kevin's computer to try to get this resolved, I was told this is a different issue from what I initially brought my computer for and normally they would charge me $ 100 but since I was just there last week, they "might" be able to give me
a discount. I started Yelping for another computer repair service and came across PC Expert Services that had 5 star rating with 50 reviews.

I read a few of the reviews and decided I should call to schedule. The answering machine picked up but the outgoing announcement provided a cell phone # so I decided to text and provide a picture of the actual malware message that I received.

Behrouz was very knowledgeable and provided expert technical support for "free" via text. I was in a panic mode at that point but the information/instructions he provided calmed me down.

What's impressive about Behrouz was his commitment to helping me and making sure that my laptop was back to normal. He was direct to the point and was able to guide me through the process in a very concise manner.

Very, very thankful that I came across his company information. We need more honest and knowledgeable people like him who provides excellent customer support and does not take advantage of gouging people unlike other repair shops I've called.

Highly, highly recommended and he would definitely have my business for life!

Really great place to fix computer! They fixed my super slow virus filled PC for cheap cost, did the job fast, and did it well! Thanks PC XPRT Services

We depend on our electronics so much in today's business world - and when I needed 2 laptops fixed quickly and correctly, I took them to Behrouz. Hate to admit, but one laptop died due to having coffee spilled on the motherboard: Behrouz replaced the motherboard, troubleshot for any additional issues, and in less than a week, I now have a smoothly-running PC. Highly recommended.

We depend on our electronics so much in today's business world - and when I needed 2 laptops fixed quickly and correctly, I took them to Behrouz. Hate to admit, but one laptop died due to having coffee spilled on the motherboard: Behrouz replaced the motherboard, troubleshot for any additional issues, and in less than a week, I now have a smoothly-running PC. Highly recommended.

Had a hard disk crash on my 5 yr old iMac. Had Behrouz upgrade it to a solid state drive. Work was done within a week and it runs perfectly. I will use them in the future.

I am happy to report that a laptop that died of a suspected coffee drowning is now up and running and it didn't cost me an arm and a leg.

Behrouz was extremely professional, communicated well, and had a really fast response time. When I first got the laptop back my fan was running a bit loud (unrelated to what I took it in for) and Behrouz was kind enough to check into it and when it died in his care, replaced it for me without any additional fees.

He didn't have to do that but he did. Like other reviewers mentioned, Behrouz was amazing. He understands how much we all rely on our devices and works really hard to get it back to us asap. I haven't met him in person but really do appreciate the level of service and the great work he did. Highly recommend their services to everyone.

Wow! That is all I can say. I had an issue with a desktop that ended up needing to be reloaded. Unfortunately there was nothing I could do about it. Behrouz was amazing. not only did he do the job, but he saved data I didn't think was going to make it, and then was beyond reasonable on the price. There are not many people like him out there that care more about taking care of people than they do about making a buck. He is tops in my book!

Wow! That is all I can say. I had an issue with a desktop that ended up needing to be reloaded. Unfortunately there was nothing I could do about it. Behrouz was amazing. not only did he do the job, but he saved data I didn't think was going to make it, and then was beyond reasonable on the price. There are not many people like him out there that care more about taking care of people than they do about making a buck. He is tops in my book!

PC Experts was more than accommodating with my work schedule, turned service around very quickly and the end product was fantastic... I recommend them on any Mac service!!!

Congratulations, you just found the best computer service guys ever. Don't even think about calling someone else. They are the whole package, fantastic customer service, turnaround time amazing, and they truly are PC Experts. I have been looking for a good Computer Repair person in Orange County for months and finally found someone I can rely on to help my business get up and running when I need it. After using their service its now obvious to me why they have so many 5 star reviews. I cant say enough good things about Behrouz and his company. Thank you!

Congratulations, you just found the best computer service guys ever. Don't even think about calling someone else. They are the whole package, fantastic customer service, turnaround time amazing, and they truly are PC Experts. I have been looking for a good Computer Repair person in Orange County for months and finally found someone I can rely on to help my business get up and running when I need it. After using their service its now obvious to me why they have so many 5 star reviews. I cant say enough good things about Behrouz and his company. Thank you!

---Rant--- So I was stoked when my crazy ex-girlfriend gave me her computer after we broke up (as a parting gift I guess?). But after finally transferring all my files and apps to this new desktop PC and putting in about 4-5 months of usage, the motherboard fried. Suckage. Once again my ex finds a way to take yet another stab at me. Yeesh! Anyway I tried to save this thing. Dug around here and found PCE. Brought it in to Behrouz and he said to give him 'til the next day.

He calls back the next day and I come in to discuss. Tells me the motherboard is fried and suggests not bothering to replace it, saying "If you have to replace the motherboard or the processor, you're better off just getting a whole new computer." Basically the probability of other parts frying on me are much higher when one of those two burn out first. Finally, he made a copy of all my important data and put it on a DVD for me.

Very thankful he was able to recover that. He suggested for my own future use to get an external hard drive docking station so I can either back up data quickly to another HD or rescue data as he just did in case this happens again! Also asked him about fixing iPads since my home button stopped working. Get this.instead of asking me to bring it in so he could fix it, he simply tipped me off to Settings | General | Accessibility | ***AssistiveTouch***, which puts a home button on your screen! Had no idea.

I think he charged me $75 for labor and also guaranteed if I wanted to try to replace the motherboard and get a 2nd PC up and running, he would only charge for parts! How awesome is that!? EPIC~ Behrouz is a man of high business integrity, incredibly tech savvy, and provides absolutely great service. I would bring any tech issues that I couldn't fix myself to Behrouz in a heartbeat. ---Overall--- Service: A+, Behrouz is THE MAN~ Work: A+. Facility: A. He has his own office in a huge shared office space in Irvine. Nice place~

Very fair business practices and pricing, which is rare for a computer repair business. I received a free estimate within a couple of days. The repair did not solve the problem (water damage) and I was not charged for the parts ordered or labor because my computer could not be fixed.

Note: the business is located on the second floor of an office building and somewhat tricky to find. If you are lost call the local number it is the owners cell phone and he is very helpful.

I had a broken 3 month old refurbished Acer laptop (adapter and battery not working) and was skeptical about Acer's sketchy repair record. Plus, they wanted a flat fee of $249 plus parts before determining the issue. I had also brought my laptop to a local shop who couldn't fix it (claimed it was a mother board issue) and charged me $45 for diagnostics.

After some research, I came upon the PCES website and the excellent Yelp reviews. I called the owner Behrouz, who already had ideas for how to fix it. It only cost me $10 to ship by UPS Ground to Irvine and Behrouz called me the day he received it. He thought it was the battery and a faulty adapter. The estimate came in at $271 for labor and parts, but at this point, it would have been less than buying another computer or shipping it to another repair shop.

When the battery came in, Behrouz called me to tell me that wasn't the issue, although the new adapter was working fine. He wanted to try reinstalling the OS and called for permission to back up or erase the data. If that didn't work, it would be the mother board and more $$$. I told him to try that and if it didn't work, I would just use the laptop plugged in at all times.

To my surprise, Behrouz later called to let me know that reinstalling the power management driver fixed the issue, and the old battery and new adapter were working fine now. He didn't charge me for the battery he ordered and the cost for the repair and return shipping was $131, less than half what he originally estimated. They have proven themselves to be an honest company and I was impressed with Behrouz's dedication and great communication. I will only be using PCES for my computer repair needs and highly recommend them.

I didn't think I would be writing a 5 star review at first, but glad that I am. Long story short, got great service from PCES. Behrouz (I think that was him) was very friendly and very knowledgeable. I felt like he was telling me the truth and not just trying to gouge me ala Jiffy Lube. He found the cheapest solution to my problem. His demeanor is such that you believe whatever he tells you.

The only warning I would give to people is that this place is not a store. It's an office in a business complex so if you're going on the weekend, there may not be someone there to help you (which is what happened to me). Weekdays were easier because there is a receptionist out front who could help you. You can avoid this hassle by calling before you go there. All in all, I am very happy with the service I received here!

I didn't think I would be writing a 5 star review at first, but glad that I am. Long story short, got great service from PCES. Behrouz (I think that was him) was very friendly and very knowledgeable. I felt like he was telling me the truth and not just trying to gouge me ala Jiffy Lube. He found the cheapest solution to my problem. His demeanor is such that you believe whatever he tells you.

The only warning I would give to people is that this place is not a store. It's an office in a business complex so if you're going on the weekend, there may not be someone there to help you (which is what happened to me). Weekdays were easier because there is a receptionist out front who could help you. You can avoid this hassle by calling before you go there. All in all, I am very happy with the service I received here!

Behrouz was wonderful at helping me diagnose the problem with my broken laptop. It had stopped charging all together, and though I had purchased a replacement DC Jack, it still would not charge at all. I brought in the laptop (Toshiba L505) and the AC adapter, and he quickly determined that the charger was not the problem. Within minutes, he was inside of my laptop, under the keyboard, checking the DC jack.
Turns out, the Jack that I had bought was faulty, everything else was functioning as it should.

He was able to assure me that the problem was definitely NOT with my motherboard, even as best Buy told me was most likely the problem over the phone that same morning. Instead of buying a new motherboard, as Best Buy had suggested without even looking at the laptop, and costing a pocketful, I now know the problem still lies with the broken DC Jack, a 10$ fix.

Thanks Behrouz, you were fantastic! You helped me save money, and set me on the right path to fix my laptop. You also took the time to let me come in, free of charge, and look at my laptop, which is very commendable. Definitely 5 stars, I will be coming back if I ever have more problems, and I would refer to my friends.

Got my ASUS G73 laptop fixed, had over heating issues, broken keyboard, and broken CD-ROM. Fast and honest service. Laptop runs great now and I received all the parts that were replaced. He also threw in the LCD back cover for free. Very trustworthy.

Behrouz is the best you can find. He is one of the nicest guys you could ever want to meet, he is very knowledgeable and trustworthy and his prices are very very reasonable. I would highly recommend him to anyone with computer problems.

My business partner Tom and I have been working with Behrouz at PC Expert Services for several years now. He has always provided professional, timely, and affordable services and he is a pleasure to work with. We would strongly recommend PC Expert Services.

Helps consistently with Computers of all kind ---repairs, installation and replacement. Very timely and competitively priced and shows great concern and empathy for client needs.

I highly recommend PC Expert Services! They delivered prompt service for me when I was having trouble with a virus on a PC. They are more knowledgeable in the world of computer and internet security than most other professionals around. Great experience, and I'll definitely use them in the future!

Have been through many IT services and PC Expert Services is by far the best. Definitely a five star company. Service Requests are immediately responded to. Very friendly and professional. Highly recommend.

Amazing experience. Had two hard drives fail. Thought we would lose everything. PC Experts was there for the rescue. Saved my data and got me back to work in no time. Excellent customer service!

The staff is amazing. I dropped and broke the screen on my laptop. They provided honest and fair advise on the repair, and helped me save my data. I would use this company for nay of my computer needs, they are great.