CR Computer has been providing technical support services to clients throughout New York and the Tri-State area for over 10 years. CR Computer started in 1996 when John Congi decided to turn his hobby of fixing computers into a business. John took a big risk leaving his job as the Plant Manager for the largest tooling manufacturer in the United States. But he had to follow his passion and thousands of satisfied CR Computer customers are grateful he did. After 10 years of service CR Computer maintains the cleanest record in the technology industry with ZERO complaints filed with the Better Business Bureau and countless thank you letters.CR Computer now offers a wide range of services to its clients such as:
* Technical Support;
* Server Installation and Support;
* Networking Installation and Support;
* Software Installation & Support;
* VPN Installation and Support;
* Data Recovery and Secure Data Destruction;
* Web Development and Search Engine Services;
* Internet Telephony, Voice Over IP, and Traditional Phone Systems;
* Surveillance Systems installation and Support.
Certified engineers are available 24 hours a day to make sure your business is operating when you need it. Our response time is measured in minutes not days. We specialize in small and medium sized business problems. We can help you with the small tasks such as Virus removal and Desktop Maintenance all the way to the most complex tasks such as a Microsoft Exchange server to Red Hat Linux Communigate mail server migration. CR Computer can show you how to cut your costs through proactive preventive maintenance and open source integration.
We also specialize in productivity solutions, let us show you how your employees can get more done at half the cost working remotely. CR Computer can setup mobile office solutions enabling your employees to conduct business anywhere in the world through a virtual private network created specifically for your company using the latest web-based applications.
Services
Legionella Compliance Mobile Device Program - Ensuring your facilities managers can maintain compliance is not only critical to your operation, it's the law. CR Computer is a Technology Management Provider that helps businesses stay ahead of their competition by leveraging technology in a way that improves efficiencies and decreases risk.
There's no business around that doesn't rely on telephones as the center of their communications. As a business owner one of the most important things you'll spend time on are the long-term plans for your company. Would you like to find out how, many organizations ensure their IT systems are always accessible when they need them?
Working directly with our clients to help keep them in alignment with best practices and industry standards, working to create an environment that produces predictable results. Knowing our clients goals, understanding their end result and assist them in designing a technology environment that strengthens their organization and drives them towards achieving their business goals.
Forward thinking business leaders know their staff needs to spend their time focusing on the highest value tasks, that drive results and revenue directly to the bottom line. They don't want to waste their time trying to manage network security, backup systems, servers, workstations and more. The solution is simple: Turn to CR Computer for our customized Technology management plans.
Reviews (17)
Cleadous Murphy Md
Feb 10, 2020
There is no better company in the business. The entire staff, from the owners down to the engineers know this business and know how to keep things running smoothly for you. Unfortunately, we all have to protect ourselves from cyber attacks. It is impossible to do this on your own. There are too many changes, and too many people out there who want to steal from you.
Data is everything, and without it, many of us could not function within our businesses. CR will give you every possible protection and will monitor your system. You can rely on them for being available and for knowing how to solve ANY problem which may arise.
Data is everything, and without it, many of us could not function within our businesses. CR will give you every possible protection and will monitor your system. You can rely on them for being available and for knowing how to solve ANY problem which may arise.
Mr. E.
Jun 24, 2018
The best and and they keep their appointments and help you beyond what you need. My computer was disconnected and the service tech even connected it and helped us with a laptop. I am not saying they will do that with everyone but they have the best customer service and prices. I think it was 129 for a home visit but don't hold me to it. Just make sure you have all the computer problems you need to be fixed in line and they will take care of it. Also, tip the guys the help too as well.
Suzette Schear
Jun 09, 2018
Walter
Mar 06, 2018
*Probably too busy to deal with you* Thought these guys were the solution for my small business. After being told I would receive a call within a day or to. I had to follow up to find out why I never heard back. They apologized and sent someone over to the office within the next few days.and AGAIN they just never followed up. Sorry guys fool me once. Very disappointed.
Omar A.
Oct 13, 2017
Pat G.
Jul 26, 2017
My computer wouldn't update Windows. I first called a different, closer company who told me on the phone, sight unseen, that all they would do is wipe out the computer and re-install Windows. Not CR! They took a few days, but through a team effort fixed my computer perfectly. I appreciate that they didn't give up. Worth every penny. Great, pleasant service. I wouldn't go anywhere else.
Carol Dippi
May 22, 2017
John-Paul Macedo
Apr 16, 2017
Terry T.
Mar 11, 2017
3-15-17 I am amending my original review as I must give a shout out to the customer service at C R Computer Repair. John reached out to me concerned about my dissatisfaction with their communication with me about my options, their warranty, and the confusion of not entering the key code for the operating system. John prides himself in quality customer service and has gone out of the way to satisfy me.
While the original issue could have been avoided with a bit more conversation to explain my options and find out what my needs were I am totally satisfied with the resolution. My laptop was not starting up when I took it in to C R Computer repair. They wiped the hard drive which was fine but instead of installing the original operating system which had the key code on the label on the bottom they installed Windows 10 telling me I should upgrade anyways.
Since I also lost all my microsoft apps they installed a free app, Open Office. After experiencing how slow Open Office was I spoke to someone I wish I had been able to get a hold of before going to C R. He told me to uninstall Open Office as it has had no community support for 5+ years. He told me to install Libre Office (much better and with current community support) and also told me that the original operating system could have been reinstalled instead of Windows 10.
Basically after talking to him he told me to NEVER go back to C R Computer as it was his opinion that they did not have my best interest in mind and did not know what they were doing. Is my computer working now.yes. Could the repairs have been handled in a better manner? Apparently they could have. I do not know much about computers but I do trust my source as he is a computer programmer with almost 10 years of IT experience as well. Too bad he lives out of state or I would have used him to begin with!
While the original issue could have been avoided with a bit more conversation to explain my options and find out what my needs were I am totally satisfied with the resolution. My laptop was not starting up when I took it in to C R Computer repair. They wiped the hard drive which was fine but instead of installing the original operating system which had the key code on the label on the bottom they installed Windows 10 telling me I should upgrade anyways.
Since I also lost all my microsoft apps they installed a free app, Open Office. After experiencing how slow Open Office was I spoke to someone I wish I had been able to get a hold of before going to C R. He told me to uninstall Open Office as it has had no community support for 5+ years. He told me to install Libre Office (much better and with current community support) and also told me that the original operating system could have been reinstalled instead of Windows 10.
Basically after talking to him he told me to NEVER go back to C R Computer as it was his opinion that they did not have my best interest in mind and did not know what they were doing. Is my computer working now.yes. Could the repairs have been handled in a better manner? Apparently they could have. I do not know much about computers but I do trust my source as he is a computer programmer with almost 10 years of IT experience as well. Too bad he lives out of state or I would have used him to begin with!
Sheila J.
Feb 02, 2017
I brought in a newly dead laptop a couple of weeks ago. I was almost in tears, totally hopeless. Came here because of all the great reviews on yelp. Sure enough, they fixed it! Turns out it only needed a battery reset or something (it had been dropped). Totally free. They tested it and reset right in front of me and were happy to do it. Another place would have taken it in the back to diagnose and could have made me pay almost anything to "fix" it- I had data and pictures I hadn't backed up so was desperate. I'm not saying they're miracle workers because mine was an easy fix (but IDK, maybe they are!), but they seem very honest and that's amazing. I will come here for all my computer needs! Great group of people seems like!
Greg Longmuir
Jun 12, 2016
George C.
Jan 19, 2016
Mister Sparky Electric-Suffolk
Jun 12, 2015
The BEST! Customer service like it should be! Everyone I dealt with were beyond professional. Our main business computer crashed and we needed it up and running yesterday! CR Computer came to the rescue after we had wasted a week with some bogus online support company who made more of a mess and stressed us out even more. Andrew, Jason & John are terrific people who are knowledgeable and more importantly, truly care about their customers.
Anyone who's experienced a computer crash can relate to the panic. CR Computer helped us through it all. They went above and beyond and we are grateful. Thank you all for helping us get our business back in action! Sincerely, Anne General Manager Mister Sparky Electric.
Anyone who's experienced a computer crash can relate to the panic. CR Computer helped us through it all. They went above and beyond and we are grateful. Thank you all for helping us get our business back in action! Sincerely, Anne General Manager Mister Sparky Electric.
Gail A.
Oct 07, 2014
I was freaking out my computer crashed with all my very important business information and feared I would not get it back! They were so very helpful, and I did decided it was better to get a whole new lap top, rather then replace the mother board. they were able to retrive all my old emails, folders and everything! and I was back in business in 48 hours. Highly recommend
Nnayrrek N.
Apr 28, 2014
I've been coming here for years and the service is always outstanding. These guys have gotten rid of viruses on my computer, replaced the hard drive, and sold me a new laptop. Every time I go there, they are always very professional and explain exactly what's wrong with my computer, in a way that this non computer geek can understand, and the service is fast. You'll know what's wrong with your computer within 24 hours. You just can't get that service with big box stores. Support local business and bring your computer to CR. They're fantastic!
Do Nt Spy
Jan 31, 2014
Allison B.
Sep 12, 2013
C&R guys know what they are doing. They set you up with the right equipment for your needs. I have used their services for virus messes on my lap top and I have purchased a desktop from them. They always know time is of the essence and I cant be with out a computer for more than 24hr and they always take care of it quick. Wont use any one else.