Headquartered in Dallas, Texas, Metroplex Tech delivers world-class IT services within the DFW metroplex and surrounding areas.Our focus has always been on our clients. We specialize in assisting small to mid-sized businesses with or without dedicated IT staff. We know that a properly tuned IT environment is an incredibly cost-effective business tool. A computer system that is misbehaving can cost a company in down time, lost revenue and productivity.
We help organizations achieve their business goals through improved productivity, efficiency and reliability. We offer strategic IT services to help organization identify their IT needs, define requirements, and set direction. Our approach permits us to design IT solutions that are advanced, creative and efficient in addressing business needs, as well as cost effective to implement and support.
Our primary goal is providing the highest quality service with complete satisfaction. You are guaranteed the highest levels of reliability and service available. We guarantee you'll be happy with our results. We promise to arrive on time on all our scheduled support calls. We offer guaranteed same-day urgent support on calls before 2pm. We also offer 2 and 4 hour emergency response times 24/7.
We guaranteed installation of only high quality, name brand hardware and software. We are totally independent of any hardware or software supplier and this allows us to focus on your real needs. After every service call, you can expect a follow-up communication from us to confirm that you are completely satisfied with our work. If we ever fail to do a job correctly or completely, we will return and fix it at our expense.
Services
Have a computer, systems or network emergency? We offer 24 hour, 7 days a week emergency phone and on-site IT support, for all our clients. We serve all of Dallas. Metroplex Tech is an information technology consulting firm serving the Dallas Fort Worth Metroplex since 1999. We are a full service computer, network and systems integrator specializing in providing turn-key IT solutions, services and support to corporations and organizations of all sizes.Metroplex Tech uses real-world expertise and experience to help our clients solve their business challenges with the use of practical Information Metroplex Tech.
We earn the right to be your business partner by delivering quality and value every time, without exception. We are passionate about implementing technology that works and delivers a return on investment to our customers. Establish long term business relationships and only provide expert level services that we are certain to deliver on time.
Have a computer emergency? We offer 24 hour emergency phone and on-site computer and tech support, even for new customers. We offer a great service of remote desktop and server support that dramatically lowers IT spending. We can perform scheduled maintenance, resolve technical problems and perform many other tasks remotely from our office at a discounted rate.
If you anticipate a project will take 10 hours or more, you can pre-purchase time at a discount rate. Purchasing a block of time gets you priority access to our technical services and support. We can provide your company with a written estimate for a specific IT project you are interested in implimenting or just have in mind.
Metroplex Technical Services (Metroplex Tech) is specialized in providing reliable anti-virus protection solutions. We also provide many other IT technology services, such as data backups, firewalls and network security audits. Metroplex Tech is not only Microsoft Certified but also Microsoft Small Business Specialists.
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