We offer low-cost computer repair, maintenance, and service by a locally owned, neighborhood business. Pelstar handles all computer-related issues and will get your computer up and running regardless of what caused the issue. We check for and remove spyware, viruses, adware, and more. All services are performed by one of our thoroughly trained and experienced technicians. If you aren't sure what your computer needs, don't hesitate to let us provide you a free diagnostic test while you wait. What may seem like a small issue today may be a sign of big problems in the future, so don't wait until an easy fix becomes a serious problem.
Our experienced and knowledgeable staff provides a personal, hometown, no "geek-speak" computer repair service you just won't find elsewhere. Our in-store service is convenient to all of Tucson, located just north of Speedway at 1643 North Alvernon, but if you can't bring your computer in to us, we'll come to your home or business and bring our quick an thorough computer repair and maintenance services with us.
Once we analyze your system, we'll tell you the best solution to fix your entire system. You pay only if you like what we offer.
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Services
Computer Repair
Report
Testing of all hardware, including CD, DVD, Sound card, etcApply all the latest security updates
Apply all the latest operating updates and patches
Update your software programs
Defragment your hard drive for faster startup, program launch, and file access times
Spyware Removal
Adware Removal
Virus Removal
Thoroughly and patiently explain how to maintain your system and prevent future infections
Protect your identity by removing Trojan Horse and worm infestations
Registry Cleanup for faster startup times
Get your network, servers and workstations running just like new with our in-house and on-site services. We are a certified reseller of Webroot Antivirus and Smarter Cybersecurity Solutions for the connected world. Featuring unmatched security, robust version control, and online restore of data 24 hours a day!
Most tech companies profit when your computers are down - even though you're paying them to maintain your network. Pelstar operates with a different set of values. Pelstar's clients enjoy a fixed monthly fee that does not go up and down regardless of the number of service calls or problems. We only profit when our Tucson business customers don't face IT disasters. Because of this, Pelstar goes that extra mile to proactively manage, secure and improve your computer network to keep IT disasters at bay.
We are fun to work with. Anyone can fix a computer, but the experience of working with the person helping you is so important (recall the last time you went to a nice restaurant vs. McDonalds). Pelstar genuinely cares about every client. This drives us to provide absolute fanatical support of their systems.
How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, viruses, data loss, or other frustrating and expensive disasters? Could your current technician actually be jeopardizing your network?
Right now, extremely dangerous and well-funded cybercrime rings in China, Russia and the Ukraine are using sophisticated software systems to hack into thousands of small businesses like yours to steal credit cards, client information, and swindle money directly out of your bank account. Some are even being funded by their own government to attack American businesses.
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Reviews (11)
Katie Simpson
Jun 20, 2022
David Burt
Mar 07, 2022
Laurie McGill
Jan 09, 2022
Kim Funkhouser
Nov 17, 2021
Cactus Coder
Dec 15, 2019
Full disclosure, I used to work here. That being said, how many people give their former employer top ratings? Here's the bottom line: Mike (the owner) has set up his business to work with you, not to squabble over money. He spends spare time fretting about what could go wrong, and setting his people to trying to prevent it before it does. Why? Because he knows that regardless of the facts of the issue, if it goes wrong, you're going to be unhappy and losing money.
So few people appreciate this side of him and his business. You could do far worse than to find someone who truly cares about how your IT supports your business, your goals, and you. BTW, fees a generally an all you can eat tech buffet unless you just really want to go hourly. My suggestion: I.T. is not like Chinese food, so go with the all you consume option.
It saves you money in the long run. Just be honest, forthright, and treat the arrangement like what is: you are partnering to get on-demand access to IT instead of hiring your own in house staff. You save money, but might be in a queue for a short period as the business ends on the Pelstar side mean that Mike has to keep his staff constantly busy in order to charge as little as he does and still keep the doors open for business and the lights on. Again, it is what it is, but what it is is awesome value: great heart, lots of experience, and very affordable. Usually you get to pick 1 or 2 of those at the most.
So few people appreciate this side of him and his business. You could do far worse than to find someone who truly cares about how your IT supports your business, your goals, and you. BTW, fees a generally an all you can eat tech buffet unless you just really want to go hourly. My suggestion: I.T. is not like Chinese food, so go with the all you consume option.
It saves you money in the long run. Just be honest, forthright, and treat the arrangement like what is: you are partnering to get on-demand access to IT instead of hiring your own in house staff. You save money, but might be in a queue for a short period as the business ends on the Pelstar side mean that Mike has to keep his staff constantly busy in order to charge as little as he does and still keep the doors open for business and the lights on. Again, it is what it is, but what it is is awesome value: great heart, lots of experience, and very affordable. Usually you get to pick 1 or 2 of those at the most.
Catherine O'Sullivan
Jun 21, 2019
There I was one night, blissfully watching Netflix for the singular purpose of chilling when my laptop died. I went through all the stages of grief and the next day headed for Pelstar. Not only were Kevin and the guys able to retrieve my data, but once I'd purchased a new machine (elsewhere), got me up and running so that within days, I was able to return seamlessly to my regular routine of Facebooking, reading news headlines, cursing the current administration in Washington, writing the great American novel and of course, watching Netflix and. ah, you know the rest.
No muss, no fuss, pretense, geeky shirts with exorbitant prices, or any other foolishness. Just guys who know their way around a hard drive and took care of the problem. Only one question remains. Why the heck to they call it a motherboard, anyway?
No muss, no fuss, pretense, geeky shirts with exorbitant prices, or any other foolishness. Just guys who know their way around a hard drive and took care of the problem. Only one question remains. Why the heck to they call it a motherboard, anyway?
Sandra Reed
Jan 24, 2019
I wanted to record and save on external media precious phone messages left by my granddaughters before I discontinued service with CenturyLink. I contacted Pelstar for help after numerous IT companies said they did not know of a way to do that and offered no suggestions. I explained the situation to Craig who said that he can record and save the messages, and the next morning the mission was accomplished.
I am so thankful for Craig's creativity and the work he did to preserve those precious memories. I highly recommend Pelstar for anyone looking for solutions to tough challenges and excellent service! Thanks so much, Craig, Mike, Chad and Barb for a job well done. Sandy R.
I am so thankful for Craig's creativity and the work he did to preserve those precious memories. I highly recommend Pelstar for anyone looking for solutions to tough challenges and excellent service! Thanks so much, Craig, Mike, Chad and Barb for a job well done. Sandy R.
Izabella Eve
Feb 18, 2018
Elle Henson
Feb 11, 2017
Cathy McGetrick Sanders
Dean Pagel