Expertise Computers

Awful service, the guy is extremely snippy and bad-tempered. They took forever to fix my computer, so I had to get it back for school before they could finish the repair. That's not my issue though; my issue is that they're rude and inflexible. They over-charged for a simple problem, they didn't even fix it, and they refused to work with me for a refund (I didn't even want the full refund bc I know their technician did a bit of work on my laptop). $300 for a computer that's still broken. Thanks, Expertise.

DO NOT GO HERE The only thing stopping me from giving 0 stars is Google and the fact that they delivered my PC to me. I went to this company to have my PC looked at because it was not turning on and I had issues with force restarts and disconnects. Just to LOOK at your device the technician asks for a $300 charge up front. Desperate as I was, I paid it and left my device with him because for $300 it has to be worth it right?

The payment was also done in the most unprofessional way possible with the technician taking pictures of my debit card. Wrong, I was then without my device for 2 weeks for a problem and had to pay $100 for a graphics card that costs $40. THIS IS A SCAM. My problem was not solved as I needed my PC to function as it did before and the only thing I gained was -$400 and a POS graphics card. Do yourself a favor and go literally anywhere else.

They overcharge for simple issues. My laptop suddenly wouldn't turn on and we believed the issue to be with the battery - perhaps it needed to have the static discharged, or replaced. I was told that for a battery replacement it would probably only cost about $150 but for other repairs or data recovery it would be closer to $350. After dropping off the laptop, I was told it would cost $299 to start the repairs and that it wasn't likely the battery.

So my husband removed the battery and pushed the BIOS button and Ta Da! The laptop is totally fine again. If they'd done a brief basic investigation, they could have seen the battery was most likely the issue, and fixed it. Instead, they lost a customer.

When my computer would not start late on Saturday night, Expertise Computers came over after 10 pm and picked up my computer. The owner fixed it my early afternoon on Sunday and also helped with reestablishing internet as that also became a problem. He was the only computer tech support who was willing to help me so late at night. He did a great job of fixing my computer on short notice and caring enough to come out so late on a Saturday night.

He added WiFi to my son's PC, and it works flawlessly. I'm extremely impressed with the speed and quality of work. Highly recommend!

Had an issue with my charging port for my Lenovo Thinkpad laptop. The man who works here offered me great advice that helped me figure out what was wrong with it!

Worked with me on price. Use my computer to run my business and was able to pick it up and fix it all in one day; so no time loss. Hopefully i wouldn't need him again lol, but if I do i'll be back!

Very expensive for the poor quality of work they provide. I took my Hp laptop to them last year about this time, the screen worked fine it just had a crack and I wanted fix. I paid $360 but screen came with a tape on it. He told me I should keep the tape for a little while. I kept the tape for a year but it just came of last week. The laptop started glitching and screen stopped working.

I took it to them to look at it but he said he would give me a discount but wouldn't fix it. He also told me it is electronics I shouldn't expect it to work more than a few months. I am sure anyone would want their computer to last more than a year if they pay $360 to get it fixed. I took it to geek squad yesterday they told me the problem came from the wiring which happed because the screen was not installed properly.

They only have 3 month warranty but they give discount for returning customers. I rather pay full price somewhere else than another poor service with them. My advice take it took geek squad it would take a longer time than this, but it would be worth the wait. Because there is no point of fast service, if you have to take it back to be fixed every 6 month.

Can't say enough great things about, Ercan. I contacted him regarding my laptop that was potentially compromised and was able to pick up my laptop in no time and explained to me my options of fixing my computer depending on the situation. He got my laptop back to me within 48 hours and he fixed everything with my computer. I am SO lucky I found him and cannot be happier with his service.

So TWICE now I have called the very helpful service professional there about a microphone issue and he has helped me solve it over the telephone for NO CHARGE. Talk about helpful nice service. It is very rare these days to have that kind of small town, community-based friendliness, being a good neighbor really, and so many thanks and kudos to a form of service that does not seem to exist much these days. THANKS!!!!

Highly experienced computer repair location. Fast and effective. They also provide pickup and delivery services at no cost. The pricing includes additional services if technician finds necessary for the healthy of the computer with the approval of the customer. Highly recomended.

My computer had died about a month ago but I didn't have time to fix it because I was in the middle of a move. When I finally found time to get it fixed I found Expertise Computers. So I took it in at the end of a work day and was able to pick it up by noon the next day. Everything went very smoothly and the staff was super friendly. I suggest them for anyone that wants quick and friendly service and a fair price for the work.