
* Remote Support
* Troubleshooting & Repair
* PC Maintenance & Upgrades
* Virus and Spyware Removal
* Antivirus and Computer Security
* Wireless Networking
* Software Training and Tutoring
* Online Backup.
Served areas
- Sarasota
Associations and certifications
- Association of Computer Business Owners, Microsoft Certified Systems Engineer
- Dell Hardware Certified
Services
Troubleshooting & Repair
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Let us help! We can come on-site and diagnose your computer problem and explain to you the options for getting your system up and running as quickly as possible. Within the first 1/2 hour on site we can usually determine.
Whether the issue that your computer is having is hardware or software related.
An an accurate maximum time estimate needed to repair your system.
Whether or not parts are needed to complete the repair and estimate what the cost of those parts might be.
PC Maintenance Package
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* Clean dust & debris which has accumulated inside your computer case and fans
* Clearing of cache, temporary files and registry
* Defragmentation of your disk drive
* Removal of unused software that may slow down your PC
* Installation of Windows updates
* Update to existing anti-virus or anti-spyware software to make sure you're protected
* Defragment your hard drive
* Overall system evaluation
When we are finished with your system it will be running cleaner and leaner than it was before!
Computer Upgrades
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Some of the common components that users prefer to upgrade on their computers include system memory, new or additional hard drives, video cards, sound cards and CD/DVD drives. We can also do an evaluation of your current system and let you know whether or not it is going to be cost effective for you to upgrade your current system or purchase a new system.
Are you ready to make the jump to a new computer? We can help you get your files transferred from your old computer to your new computer. We can also assist you with re-installing software programs on a new computer (original software media and license keys required) .
Virus/Spyware/Malware Removal
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Sarasota Home Computers can scan your system and determine what the problem is. If your computer is infected, we will work to remove the malicious software and return your system to normal. Also, when we are finished, we can install an antivirus and antispyware programs which can help to keep your system from becoming re-infected in the future. Because of the time which is involved in scanning and removing malware from computers, we charge a flat rate of $140 for spyware and virus removal. This rate stays the same whether it takes us 2 hours or 5 hours to return your system to normal.
Wireless Networking
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Wireless Network Setup
If you currently don't have a wireless network, we can set one up for you in about 1 hour. In order to set up a wireless network, you will need to have a wireless router and wireless cards on your laptop or desktop systems which need to connect to the wireless network. We can also configure sharing of folders and printers on your wireless network.
Wireless Network Security
If you have a wireless network in your home, is it secure? Are neighbors or others in close proximity to your home able to log into your wireless network and potentially see data saved on your computer? Sarasota Home Computers can perform a brief security audit on your wireless network and can help you lock it down with as high of a level of encryption as possible.
Training & Tutoring
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Online tutoring is also available for our customers! During an online session, one of our technicians can connect to your computer remotely to assist you with your computer in whatever way that you need. Remote tutoring sessions are somewhat cheaper than on-site tutoring and can be a great way for you to optimize your computer experience.
Remote Support
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Reviews (5)
Karen Kennedy
Aug 14, 2010
Tina Robinson
Aug 14, 2010
Chris returned my call promptly and asked me to describe the problem I was having with the computer. He suspected what the problem was, and scheduled a brief visit to quickly try to troubleshoot the problem (no extra charge). He explained my options and we discussed how much it was worth spending on my four year old computer. He even told me that if the part did not solve the problem, he would be able to rescue my information from the hard drive. Chris ordered the part, and when it arrived, scheduled a visit to install it.
The computer is working - took less than a hour to install the part. Chris even recommended an on-line back up service that is really inexpensive. Chris was courteous, professional, prompt, and knowledgeable
The computer is working - took less than a hour to install the part. Chris even recommended an on-line back up service that is really inexpensive. Chris was courteous, professional, prompt, and knowledgeable
S.E.
T.P.
Our home laptop wouldn't connect to the Internet and we were delighted to find a local company, MTS, to contact for service. All correspondence was courteously answered, an appointment was promptly set and kept and our problem was diagnosed and solved in an hour! Technician Chris was knowledgeable and professional in every respect. Would not hesitate to enlist services if need arises.
L.Z.