Our goal is to make our clients happy with their technology. Whether it's a home computer that has gotten slow and needs to be cleaned up or a corporate network that needs attention to details to make sure that the systems run and are protected from viruses and lost, corrupted data, we can help. Our company has over 35 years of knowledge in how to keep technology working and doing what it needs to do.We come from the corporate arena and have experience managing I.T. departments as well as internal help desks for small corporations and large Fortune 500 networks. Our mentality is that we need to do two things:
1. Not waste time, but get it working quickly and correctly.
2. Make the user feel comfortable towards the technology and towards our support.
If we leave a customer and they feel like we have talked over their head or have been unfriendly or uncommunicative, WE HAVE FAILED, even if the technology is working when we leave.
We also believe that no client should be charged for our time if it's not working when we leave. NO FIX / NO CHARGE.
We also don't have a travel charge if you are within 60 miles of Greensboro, NC.
And if you aren't located in NC, we can STILL support you with Remote Support allowing our company to help you when you need it usually faster than waiting for a support technician to arrive.
As for services, we handle all technology support as well as your web design / web hosting needs. We also have a whole division that specializes in Internet Marketing making sure that your website can be found for the RIGHT TARGETED KEYWORDS and that once they find you, the website has the right message that makes them want to use you.
If someone calls one of our website clients and says, "I found you on the web, and I knew that you were exactly what I was looking for," we've done our jobs.
This is just a small snapshot of what we can do for you, but we would really rather talk with you in person about what your unique needs are. We offer a FREE 1 hour consultation and would love to know more about what you are looking for. You can reach us at 1-866-800-4060 or call us directly at 336-686-8090.
Give us a call and let's talk. We understand Geek, but we PREFER English!!!
Highlights and features
- Remote Computer Support (Residential & Commercial)
- On-site Computer Support (Residential & Commercial)
- Web Design
- Web Hosting
- Internet Marketing
- Search Engine Optimization
Associations and certifications
- Microsoft Certified System Engineers
- Help Desk 2000 Manager Certification
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Services
National Remote Computer Support
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If you have an Internet connection, we can remotely connect to your computer and trouble shoot any software issue you may be experiencing no matter where in the world you are located. We can locate spyware, viruses or configuration issues any program may be experiencing. Call our 866-800-4060 x1 and ask to have a Remote Computer Support session started with you. NO FIX / NO CHARGE
Residential Computer Support
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Let us help you make that computer go fast again or get your data off of your old computer on to that new computer you just got. Maybe you would like to setup a new printer or share it with all the computers at your house. We can also assist you with setting up a wireless network so that it's secure and you don't have to worry about a neighbor using YOUR internet. And if you think you may have a virus on your computer, we can check that out for you as well and help get your computer clean. We never charge unless we fix it, and we do our best to never talk over your head. Yes, we understand and can speak Geek, but we much prefer English!
Call us today at 866-800-4060 or 336-686-8090 and let's schedule a time that's convenient for you.
NO FIX / NO CHARGE
NOTE: Depending on location within the U. S., hourly rates may be adjusted to accommodate that region's avg. hourly charge.
Commercial Computer / Network Support
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Technology is a TOOL. It should make operations easier not harder. When we sit down with you, we look at how you are using your technology and help you find ways to make your company more productive. We look at what you are doing to keep everything running smooth as well as what you are doing to protect yourself. Our goal is to become your I. T. resource that you turn to and view as a critical addition to your company. With over 35+ years of experience dealing with all sizes of networks, we understand your desire to "just make it work" and letting someone you trust handle the details while you focus on making your company successful.
Call us at 1-866-800-4060 or 336-686-8090 and let's talk about what you need and want from your technology.
Call us today!
NO FIX / NO CHARGE
NOTE: Depending on location within the U. S., hourly rates may be adjusted to accommodate that region's avg. hourly charge.
People
Ron Pierce
President
18 years of technology and marketing experience working with all types of companies and all levels of employees and residential users including assuming the role of part-time CIO for business clients. Believes that EVERY person deserves an enjoyable technology experience that is professional and fairly stress-free.
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Reviews (9)
Dave Kiddy
Dec 16, 2020
Kevin Robinson
Mar 07, 2019
I highly recommend Trinity Solutions for your computer and networking needs. As a tax accountant, down time can be harsh this time of year. I called after working hours and actually was transferred to a live person to help me reconnect my computer and printer so the tax returns could be printed.
Andy was able to help me get going again in minutes to which I am forever grateful. Great customer service. Thank you Andy and your team.
Andy was able to help me get going again in minutes to which I am forever grateful. Great customer service. Thank you Andy and your team.
Mary Beth Graafsma
Jun 15, 2018
Don Masura
Jun 15, 2009
Lainy Vincent
Jun 14, 2009
Douglas Hodgson
Jun 12, 2009
Pamela Tucker, Financial Business Manager
Presbyterian Counseling Center is a non-profit 501C who counsels all faiths. We had the privilege six years ago of working with Trinity Solutions setting up and networking our computers. Ron has always been available during down times, which were few and far between and innovative with our growing business. We still today have a strong working relationship.
I highly recommend Trinity Solutions. If you have any questions, please feel free to contact me at 336-288-1483 ext 107. I will be happy to recommend this fine and outstanding company.
Sincerely,
Pamela Tucker
Financial Business Manager
Presbyterian Counseling Center
I highly recommend Trinity Solutions. If you have any questions, please feel free to contact me at 336-288-1483 ext 107. I will be happy to recommend this fine and outstanding company.
Sincerely,
Pamela Tucker
Financial Business Manager
Presbyterian Counseling Center
Melanie Lemly, Office Manager of Apple, Koceja & Associa
We have used Trinity Solutions, Inc as our consultant for over four years. They have effectively assisted our company with the general maintenance of our computer network and by recommending necessary technological advancements. Ron is extremely reliable and his timely commitment to us is unprecedented. Due to his upstanding character and his knowledge and skill in his field, we confidently place our trust in Ron and Trinity Solutions, Inc.
Sincerely,
Melanie Lemly
Office Manager
Apple, Koceja & Associates, PA
Certified Public Accountants
Sincerely,
Melanie Lemly
Office Manager
Apple, Koceja & Associates, PA
Certified Public Accountants
David Moff, SPHR
To whom it may concern;
I have worked with Ron Pierce in two capacities. As VP-HR for Kay Chemical Company from 1988-2003, I worked with the entire staff. During that time, Ron served as Manager of the IT help desk and trained many of our employees on the use of technology and was a trouble shooter for network problems. Since October 2003, I have used Ron as an independent Consultant to install and manage the IT infrastructure at The HR Group, Inc.
In both roles, Ron has always been a tremendous help. Particularly, he is attentive to our needs, listens to our problems, and finds solutions that fit our needs and ALWAYS delivers on what he says he will do. I tell him I want our systems to work like a light switch - When I flip the switch, I expect the light to come on. This he delivers on.
Sincerely,
David Moff, SPHR
Chief Executive Officer
The HR Group, Inc.
I have worked with Ron Pierce in two capacities. As VP-HR for Kay Chemical Company from 1988-2003, I worked with the entire staff. During that time, Ron served as Manager of the IT help desk and trained many of our employees on the use of technology and was a trouble shooter for network problems. Since October 2003, I have used Ron as an independent Consultant to install and manage the IT infrastructure at The HR Group, Inc.
In both roles, Ron has always been a tremendous help. Particularly, he is attentive to our needs, listens to our problems, and finds solutions that fit our needs and ALWAYS delivers on what he says he will do. I tell him I want our systems to work like a light switch - When I flip the switch, I expect the light to come on. This he delivers on.
Sincerely,
David Moff, SPHR
Chief Executive Officer
The HR Group, Inc.