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Performance Computer Group Our professionally trained and certified computer technicians have been solving all of Tampa Bay's hardware and software needs since 1996. We service all brands of desktops and laptops operating under Windows based operating systems. In addition we also service monitors, printers, and notebooks.

Whether your system's performance has diminished significantly or completely failed, our state of the art service department has the personnel, equipment, and inventory to get your system back up and running regardless of it's age. Thousands of customers have trusted us to fix their computers and fix them right.

Servicing all brands of Windows based PC's we are committed to providing the most comprehensive and reliable service available in Tampa Bay. Acutely aware of the dependence most clients have on their systems, we strive to complete your repair within three business days. In time critical situations, same day rush service is available for an additional charge for systems arriving prior to 2PM. An extensive inventory of components both state of the art and yesterday's tried and true allows cost effective resolution to your systems ailments quickly.
Services
Founded in 1996 by Brett Kappes and Brian Grenier. PCG Started life as PC Gamers, located in 800 Sq Ft space located at 3201 South Dale Mabry. PC Gamers bought and sold and traded the hottest computer games of the day. From Duke Nukem to Quake you could buy sell or trade your computer games or rent some time in or Lan room playing Head to Head Command & Conquer Red Alert.
At Performance Computer Group, we pride ourselves in giving you a boutique experience when you shop for a desktop computer. Most large stores might overwhelm you and possibly talk you into components that perhaps you don't need. If you don't know what you need, one of our experienced sales staff will assist you in selecting the right computer for your uses.
When you're looking for a new computer and need to shop for a laptop, Performance Computer Group can help! We have a large inventory of laptop computers from the average Facebook and email user to the heavy gamer that needs extraordinary video capabilities. We want to give you a personal computer-buying experience that takes away some of the heavy corporate sales strategies that you might find elsewhere.
So you want to buy a Mac? Chances are you have probably purchased an Apple iPhone or iPad in addition to your computer and you want everything to match. You're used to iOS and OS Xand you need keep up with the new standards. Performance Computer Group finds a lot of value in Macs and iMacs, and wants you to get the right computer at a reasonable price.
At Performance Computer Group, we have a steady supply of the most common computer parts and peripherals that you might need to purchase. Our stockroom is filled with tons of motherboards, memory, CPUs, hard drives, video cards, and many other things to build a new computer or upgrade what you have.
People
Paul Gamache
General Manager
3 Locations and able to service nation wide. From basic computer and laptop repairs to enterprise network administration/design.
Reviews (18)
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Caitlin Darrell
Jun 12, 2022
The two young men working on June 10th were amazing! Such good customer service! I was looking for an attachment for my computer charger and they were very swift with helping me find what I was looking for! Highly recommend!
Nikolai Stupelo
May 03, 2022
Very helpful knowledge staff. Justin was awesome, I came in with a few hardware requirments to build a 3d modeling work station and he was able to fill in the gaps to get me exactly what I needed.
Karmen Poco
Apr 13, 2022
This was my second attempt at trying to repair my laptop's broken screen. The first time, my laptop was too new for parts to be available. The second time, this store didn't return my phone call despite leaving a message with the owner. I called back, and they expressed inability to help/check if parts were available without me bringing the laptop in again.

Why didn't you save the information the first time? My laptop is fragile from being broken (by me) and taken apart by them. I don't have any time to waste. Customer-based service would be appreciated.
Conor Danahy
Feb 11, 2022
I'm extremely happy with my experience at PCG! My laptop's fan stopped working, so I dropped it off for same-day repair. About an hour later I got a call from Anthony, who told me that the fan was back to working condition and that the laptop was ready for pickup. Upon arriving at the store, I was told that one of my laptop's hinges had suddenly broken (no doubt because of my overuse of the computer) and that it would need some impromptu repairs.

A guy named Luis worked hard to make sure the hinges would function properly and took the time to explain to me what he was doing. I'm no mechanic, but I understand how annoyingly unpredictable computers can be when it comes to repairs, so I seriously appreciate Anthony and Luis's dedication to ensuring I walked away from the shop with a working computer. I hope I don't have anymore computer issues in the future, but if I do, I guarantee that I'll be giving PCG a call! Thanks again, guys!
Deborah Cazaz
Jan 10, 2022
I called and spoke with Anthony. I sent him my computer model & battery type which desperately needed to be replaced. He was kind, articulate, knowledgable & extremely service oriented! I greatly appreciate the level of service! He also recommended that I purchase a genuine plug as opposed to the one I came in with, explaining that it strains & wares out my battery much faster. I will use them again & will refer them! thank you
Romeo Hill
Jan 06, 2022
100% the best place in Tampa for PC enthusiasts! Extremely helpful staff who know their stuff on computers! Significantly better service and prices than BestBuy or other big electronic chains. Staff unpackaged a whole liquid cooler just so I could see if it had a specific bracket. Will be back!
Eduardo Pinto Jimenez
Dec 20, 2021
Good customer service. they offer a short term financing called ACIMA, for personal purposes it was godsend to me. The prices are not that great sadly, even though the owner is as good person and very dedicated to his business and the staff is very attentive to the customers. If they changed the prices to be competitive I would give 5 stars. I would recommend to ask for advice or give a look at what prices they have, some are competitive but most aren't.
Alex Ciccone
Dec 19, 2021
Jack and Justin are great individuals. Came in with a bunch of questions and a trade in, they provided great service and insight into computer building. Left less anxious and the owner of a quality product they the had for sale. Also the trade in value was a fair amount by all means. Thank you guys running halo infinite at minimum of 80 from fully max out on 1080p.
Nuggins
Dec 12, 2021
The owner, Brett, and the staff were pretty great! They took care of my problem and helped me walk out satisfied and with a clean running build! I will definitely come back in the future!
Joolie Boolie
Nov 29, 2021
This past August, I ordered custom build for a gaming PC and have procrastinated leaving a review. My apologies. I had been wanting to shift from console to PC for a long time and went with PCG. I was close to ordering a prebuilt PC online, but read horrible reviews of shipped PC from Cali arriving with snapped RAM, cracked cases, and graphics card DOA with 6 hour customer service phone lines, ect ect ect. Before, I did a bit of research on computers (as a noob) but was honest in what I didn't know and Anthony helped me fill in the blanks. Admittedly, the first guy I talked to assumed I was stupid and tried to sell me a $3500 prebuild.

Maybe that's just me, but there's a lot of guys that work here so he might've just been a fluke. Nevertheless, Anthony was amazeballs. I came in there with a chunk of knowledge and learned a bit on my way out, too. The professionalism and the brutal honesty was very refreshing. Was I a little over budget? Yes- but not by much. I also paid for peace of mind.

I know that if I have any problems or questions, these guys will stand behind their product. Buying online might be cheaper but so much riskier. (Building your own is a whole nother ball game.) They also have a few 3070tis on the shelf, not sure if they do so now. Everything is smooth and I'm having so much fun. (And no, I'm not playing Fortnite ffs) Thanks again!

Highly recommend! AMD Ryzen 7 5800X, Nvidia RTX 3060ti 8GB GDDR6X GPU, (2) 8GB DDR4 RGB Ram, 1 TB PCIe NVMe SSD, 280 MM RGB AIO Liquid Cooler, EVGA SuperNOVA 750w Semi Modular PS, Windows 10 Pro
Ernesto Eduardo Dobarganes
Nov 04, 2021
Much better for buying, selling, upgrading or trading-in than any online retailer. New and used hardware at all price ranges. Worth the drive if you live a bit far away like I do.
John Linton
Oct 27, 2021
What a wonderful place. Top-notch people. I came in with a hard-to-fit RAM challenge and I was helped within 2 minutes. They got my RAM in place in no time flat, and said it was too quick a fix and they wouldn't charge me. I offered to give him a $20 tip and he refused. Really quality professionals to act this way. I will definitely return, and would recommend them for whatever your computer repair needs -- because you know they will be fair. Also had a great display gallery for building your ideal PC.
John Harden
Sep 23, 2021
I needed a new motherboard. They went above and beyond to make sure everything worked perfectly (better than before) after replacing it. When we got home, VR headset was not being recognized. They figured out after extensive research that it was a "driver booster" program that was previously we had installed two years ago. I fully expected to be charged a service fee for the diagnostic and bios work but they called it warranty work since they had just installed the motherboard. I've used PCG for repairs at least 8 tomes in 3 years. No problem too big or small+ QuAlity work + Fair pricing = loyal customer.
Candace Skelton-Lewandowski
Sep 04, 2021
Had a change of plans and found out over the weekend I had to fly out Monday and my laptop was at PCG for repair. I reached out after hours and was pleasantly surprised the owner got in touch with me and drove all the way down to his shop to open it up on Sunday the day they're normally closed just so I could take my laptop on my trip. not only is there customer service above and beyond they did a great job fixing it A good friend of mine pointed me in the direction of Performance Computer Group and now, I am telling everyone (friends, family, strangers too!) to go to PCG for any of their computer concerns :-). Thank You
John
Jul 26, 2009
The Motherboard failed on my laptop, I decided not to get it repaired. PCG took my diag fee and put it towards a refurbished laptop and they even gave some cash for my old one. You guys rock.
Paul
Jun 09, 2009
I had a huge problem with my laptop, and they advised me how I could fix it. Great team and service. I highly recommend using this company.
Pat Sterner
Very professional and helpful. Repaired my computer the same day, and the price was reasonable. I would recommend you to others. Thanks again.
Jen Wright Vlacancich
Paul and Mike were very helpful with a recent computer issue. They were friendly and quick without any hassle. Our company, Back to Work Physical Therapy, has purchased RAM and used computers from PCG with positive results. Highly recommend them!