808 Computers

808 Computers is awesome! Their shop is clean, organized, professional, and most importantly their team is super helpful, friendly, and generous in explaining exactly what's going on with your devices. Antonio has helped me with Mac issues twice now, and in both cases the process has been way faster than expected, and he also had great communication each step of the way so I knew what was going on with my computer and could approve any changes/repairs. I'm super thankful to have a team I know I can rely on when I'm having tech issues!

Thank you to Cole and Jade. Normally takes a couple days to run a diagnose. But I pleaded to them I really needed their help they stop what they were doing they took a look and was able to fix my computer within five minutes. This means a lot to me. This type of customer service being able to help people and these two definitely helped me out

This place is AMAZING! What incredible service. I needed to have my son's computer investigated, he had its memory erased on purpose. We needed to get in, see what was up, and put some controls on. Anthony was patient, helpful and went way beyond the call of duty to explain everything to me. He thought outside the box. I am not sure where we would be without his help. Thank you 808 computers!

This place is the BEST! They were able to check every bit of my MacBook and magically fix the problem very quickly. Our tech, Cole, was very thorough and made sure that everything was working perfectly before I left. They didn't try to sell me anything I didn't need and I appreciated their skill and professionalism. Thanks to Cole for saving me money and helping me to retrieve my documents. You can really trust this shop.

I brought in my MacBook from 2015. I thought my charging cord was the problem. The Tech took one look at it and told me the beside the cord the battery had expanded and continued use could result in the battery exploding. They gave me a price to replace the battery and I decided that I was better served in buying a new computer from Apple. 808 allowed me to borrow a charging cord and gave me strict instructions to replace the computer quickly and do not leave the computer plugged in when not attended. I follow their and bought new computer. 808 did not charge me and I brought cord back.

My son said that smoke came out of our laptop and it stopped charging. I brought it to 808 Computers and they spent some time inside the machine and determined that water had damaged the computer and the charger. They said that it could be fixed, but, that based on the age of the computer and the cost, that it would be much better to buy a new computer.

I was prepared to pay a fee for the lengthy inspection, but, they wouldn't accept it and also refused a tip I tried to offer. The staff was so great at every step of the process. It's really great to have a shop like this that you can really trust. This is the only computer shop on the island, as far as I'm concerned. Big 808 Computers fan!

These folks went out of their to help me with an amazing customer service attitude. I arrived on the Big Island and realized I had left the power supply for my computer at home. I had a deadline for work and I needed to get to some files from my computer with the dead battery. No one in town had the right unit but the folks at 808 had a test unit they use to test repairs. They offered to loan it to me for a few days for FREE! Thanks to them, I met my deadline.

Antonio and his team from 808 Computers were amazing! My MacBook Pro stopped working and when I went into the store they were able to quickly diagnose it and support me with the Costco Warranty process. Antonio even loaned me a MacBook to use for work, while my laptop was in repair. Throughout the experience, Antonio was very professional, trustworthy, empathetic, and incredibly helpful!

He was very accommodating to my situation and remained clear on pricing, repairs, timeline. I highly recommend Antonio and his team at 808 Computers. Very great service and would come back again :

Words cannot express how thankful for 808 Computers being there for me when I was in a pinch. I visited Hawaii for a week and inadvertently forgot my laptop charger and of course it was one that was not readily available at any local stores. 808 was happy to lend one to me for the week while I was there, going above and beyond any expectations I might have had. Highly recommend, good guys, they will take care of you.

The best and nicest owner (Bull) of any store I've ever visited. You will be treated fairly and get the best price around, guaranteed. Thank you Bill!

I recently purchased a new MacBook pro and had to have all my information transferred from my old desk top. I took everything to 808Computers and Skylar (sp?) at the service counter was extremely helpful and patient explaining everything to me ( I am not a tech savvy person) he also took the time to help me download an app. I highly recommend them for any repairs and problems you might have on you Mac. For friendly, efficient and knowledgeable service see 808 Computers! Mahalo! Enid M

I regularly come to the big island and get my remote work handled very early in the morning and by 9:00 ready to golf and enjoy the island. We spend about 3 months a year here. Bottom line, was on a critical zoom conference and my MacBook Pro would not retain a charge, and switched over to iPad. I took my computer to 808 and the technician in a matter of minutes solved my problem.

I thought it was a battery or charge cord. It was not a major problem at all. He tested my power and then depressed shift control option delete and bingo, I was back in business. I appreciate great support and I highly recommend this business. Jack Walker

My fiance Dr. Tim Hendlin and I are very grateful for 808 Computers. They have set up a number of our computers and printers, and always do a great job. They are responsive, kind, caring, knowledgeable, professional, speedy and honest. They are always there for us and have gotten us out of many jams. Today was no exception, when my fiancee got his DVD stuck in his disk drive. 808 to the rescue, once again!

And if we have an added problem, 808 can often fix it by remote access. Robert and his team of experts are the best in town. We have tried other services, and no one compares. They never let us down! Karen Russell, Healthy Life Advisors

I'm a resident of Kona and have had periodic questions and challenges in working with my Macs. The 808 staff have been consistently helpful and generous with time and advice. Most recently I was encountering some problems with restoring an old data base. The company that produced the app had pretty much given up on the effort. The 808 folks spent effort in researching options and came up with an economic and efficient fix. Hats off! Great attitude and superb technical support!

808 makes it so easy to fix computer problems. The staff is friendly and explains everything to you so that you understand what they did to fix it. They fixed it in a timely manner. They also have a cute office cat.

Great hours, I could go in after work and on weekends to pick up my equipment. I requested a job that involved multiple laptops and backup drives. The price I was quoted is exactly what I was charged. The owner and his employees spent time explaining what would be done to complete the job in a way that was easy to understand. Since that time I have made follow up calls for other small jobs, they are always helpful and generous with their time. I am grateful for their expertise and thankful we have this service on the island.

Fantastic is the first word that comes to mind, followed by several other superlatives! I was having problems with my iMac. Since it is still under Applecare, I took it to Mac Made Easy. I was assured the computer would be returned within 48 hours. I emphasized that I use it for my online job, and that I needed it evaluated ASAP. The response was for an additional $90 they'd have it back within 24 hours.

Since I already purchased Applecare, I declined. To make a long story somewhat short, after 8 days I still had a computer not working well. Out of frustration, I took it to 808 Computers, knowing it would involve out-of-pocket cost. I was willing to do this since I had NO confidence in Mac Made Easy. A few days later, and at a very moderate cost, the computer was returned to me in perfect working order.

The problem was mostly corrupt software issues, as I originally expected. I couldn't be happier with the experience, and Applecare or not, I will certainly use 808 Computers for future needs. I will also avoid Mac Made Easy like the plague!

They make computer repair simple. I didn't need to schedule an appointment; I just dropped off my computer to have 808 look at it. The first time, my computer was locked up because the malware protection wasn't working. They installed new malware protection and I haven't had a problem since. A year later, I took my computer in for a check-up and to have the malware software renewed.

They gave me a description of everything they did as well as how to keep an eye out for possible issues. If I did have a problem, they told me to just give them a call and they'd try to take care of it over the phone. I like that they're open seven days a week and get your computer back to you as soon as possible. There's no "island time, " which is very important when they're taking a look at a computer that is crucial for a one-man business.

Robert is what I would call a geeks-geek! He's funny and engaging, never making someone feel stupid or ignorant as so many computer repair people do. This is my second trip to 808 Computers and, like the first trip, it was a complete success. My first experience was an in-call to my house. They were able to diagnose the problem and then make suggestions as to how to beef up my system.

I implemented everything they said. Laura was my tech today and she was wonderful and articulate. All she did was turn on my computer and it was working - she didn't do anything else. So.no charge! Now that's the kind of service we should have and expect. I will only bring my computers to 808 Computers from now on. As far as I'm concerned, they are true professionals!

Robert and his team at 808 Computers go above and beyond! I had lost my power cord to one of my devices and after searching Walmart and Target I called Robert. Without hesitation, he new exactly the cord I was looking for and was able to locate one for me. A combination of friendly personalized service and a depth of knowledge make these guys the "go to" for all my computer needs.