TechGuides supplies computer and technology consulting to businesses. Our services vary from computer support to project management of Internet initiatives. We are our customers' source of unbiased technology information. Our customers hire us to guide them and show them how to use computers to improve the bottom line - painlessly.
Reviews (1)
V. S.
Feb 09, 2019
Requested help on 6/11/2017 for a faulty Access Point installed by Tech Guides/Painless Technology. Well there customer service is hardly Painless. Today, 6/17/2018, about 5 weeks later I was told the following: "I apologize for the delay. Due to our high volume of contract clients, we have not had any openings in the schedule for a visit to your site.
We will work on finding a date in the coming weeks for a technician to visit your location. Prior to the visit we will need to put a credit card on file to cover the site visit, which will be charged the day of the visit. I will keep you posted as to available dates for a visit as the schedule becomes more clear. Please let me know if you have any questions and I will be happy to answer them for you." I installed a very very expensive system at my small business through this company 2 years ago and now they won't service their system.don't use Tech Guides.
We will work on finding a date in the coming weeks for a technician to visit your location. Prior to the visit we will need to put a credit card on file to cover the site visit, which will be charged the day of the visit. I will keep you posted as to available dates for a visit as the schedule becomes more clear. Please let me know if you have any questions and I will be happy to answer them for you." I installed a very very expensive system at my small business through this company 2 years ago and now they won't service their system.don't use Tech Guides.
