Oregon City Computers

Critical:Professionalism, Responsiveness Met with Sean to have PC assessed for repair. Provided $80 deposit for work to be done. It's been three months and have not heard anything. After months of attempting to reach owner to obtain a refund I have yet to hear back and have yet to receive my refund. Sorry to leave this review but it is so frustrating to be blown off.

NOT ACCEPTING NEW CLIENTS. For an IT "professional", he should update his website to reflect this, but instead will let you book an online appointment, schedule your day around said appointment, only to call and tell you two hours before that he's not accepting new clients. He has made no attempt to make it clear on his website or on other platforms (i.e. Google Maps) that he is not taking on new business. Instead, I'M the one trying to save people the time and energy by updating Maps myself, as well as writing this review. Apparently Sean is successful enough to turn away business, but not successful enough to hire an assistant. Thanks, bud.

Sean came out and worked on our computer but said it was a provider problem. Provider said it was our computer. Scheduled another appointment with Sean to help me with our backup. The scheduled time came and went, no contact. Left message, no reply. We did pay for his time when he first came out. Took the computer to Office Depot for their free checkup. They fixed my back up problem and my computer. Life happens, just call and say you can't come out!

Sean is the absolute best, helped take care of me last minute. Best computer place in town

Sean is wonderful! He went above and beyond to help me, and I didn't even end up needing to buy anything. Great shop!

Sean is amazing! I had my computer go down in April as Covid was closing the world. Sean found me a better computer at a cheaper price than he quoted. All while insuring his and my safety. I've used this company off and on for at least 10 years and trust them completely.

I was more than happy with the service and work provided by Sean and his company. The work was done quickly and Sean was very professional. My computer is running beautifully and I will return if I ever need more computer help. Sherry Davis

I wish I could give a good review. I dropped my computer off for service Nov 21. I was informed by the assistant that it might be a while as the main repair guy has been struggling with health issues. Work starts Dec 5th. At some point I was contacted and informed that the diagnostic/ work was going to cost the full amount of their flat rate work price, $150.

We proceeded since I was trusting all the good reviews. No word from them till Dec 21. I'm simply told the computer is ready to be picked up. I had to ask what the result was, they didn't offer, and at that time I was also informed that they couldn't source the part from any of the dealers they work with so they couldn't complete the job. They still charged the full flat rate fee of $150.

I was never spoken to buy the repair guy himself, and both times I was at the shop he was sleeping so I just spoke with the assistant. I would have appreciated being contacted while the computer was being worked on and offered any sort of alternative, like sourcing a board second hand from an individual (with no guarantee etc, ) any kind of option.

I inquired about if a discount could be offered considering nothing changed with the machine, but was denied. I'm going to have to do the repair myself, which I don't really have time for. It sucks. I would say that perhaps until the repair guy is well again, don't expect a ton of communication, speed, or anything really. I'm hoping that my situation is just an anomaly.

We called into inquire and he kindly gave us tips and tricks on how to fix our issue at home. it happened to be a power issue here and we are very thankful for the kindness of this place. Thank you for fixing the issue!

Sean is the real deal. The second you step into his home-based workshop you know this guy loves computers and electronics, and knows his stuff. After a horrible experience at Best Buy/Geek Squad, I brought my laptop to Sean with charging problems. From my initial description of the problem, he thought my power port might need re-soldering, but before opening up the laptop, he tested my power cable first.

Low and behold, the cable was dead! Within a few minutes he found a spare universal power cable, tested it in my laptop and it started charging just fine. He sold me the power adapter at a very reasonable price and kicked me out the door a very happy customer, without ever needing to open up the laptop or replace any parts, like Geek Squad wanted to. Sean probably saved me 2-3 weeks of time without a laptop, and quite possible hundreds of dollars in repair costs that weren't necessary.

He did the right thing, even thought it didn't lead to a profitable repair. I highly recommend using Sean for all your electronic repair and diagnosis needs. He knows his stuff, has all the tools to diagnose and repair on site, and is a trustworthy and friendly guy. 10 out of 10, thank you Sean!

My experience with Oregon City Computers was fantastic! Sean is not only highly skilled, but also prides himself in outstanding customer service and personalized attention. I will certainly use him in the future and I feel we have created a wonderful business relationship that will last for years to come. He also is very time conscious and understands the importance of getting your computer fixed and returned quickly.

Sean has helped me multiple times with my gaming PC and most recently with my work laptop. He is professional, honest, and great to work with. If you have any computer issue that is causing you grief Sean is the one to call. We are very fortunate to have such a great computer specialist right here in OC!

I wish to say I was very happy with Sean's service. I called him on a Saturday about my computer. He recognized the problem and said if he had the part in stock, I could have my computer back on Sunday. He did and I did. Very satisfied with the friendly service and reasonable rates. He was also very knowledgeable in what I would need when I was ready for a new computer. Thanks Sean.