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When you need support, our ticketing system can be accessed by phone, email, or the web portal. Although in an IT network environment, we recommend that all important files be backed-up to the server. Our monitoring agents assess each individual PC, alerting us when trouble is on the horizon.
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Founded in 2000, AM Computers (AMPC) has been serving the Basin longer than any other IT business and we are a leading technology company specializing in managed and co-managed IT services that serves small and medium-sized businesses. AMPC offers outsourced IT services that ensure our client's network uptime performance, data security, business continuity and overall office productivity.
When you need support, AMPC's ticketing system can be accessed by placing a phone call, sending an email, or accessing the AMPC web portal. Once a service ticket is opened, AMPC manages the issue to resolution. We assign a priority and devote the appropriate resources to bring the problem to a close in a timely manner with full accountability.
As part of your monthly service, AMPC provides state-of-the-art anti-virus and malware protection. In the precarious world of the internet, nothing is foolproof, but taking reasonable steps following industry best practices greatly reduces your risk.
Although in an IT network environment, we recommend that all important files be backed-up to the server, for a small upcharge we can selectively backup individual PCs, if necessary. Through this program, AMPC can provide onsite support, if and when it is needed. We can also assist you in new computer acquisition, set up and installation.
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