We appreciate your interest in our company and have tried to make our website as simple as possible to navigate. Support Associates, Inc. is a technical support outsourcing company, located in Southern California, that specializes in assisting small and medium companies provide their customers with excellent Customer Support at affordable prices. There are - of course - pages on why we believe we are the best outsource company in the business but whether you agree or not, we hope we have given you some help in making an informed decision.
Services
SAI is the 24-hour Technical Support Company committed to quality technical support outsourcing. SAI supplies customized solutions for companies requiring partnership with a responsive management team. We have specialized in providing high quality technical services since 1992. This experience allows us to understand the problems faced by support managers and providers.
Quality as an attribute calls to mind visions of excellence, truth, perfection. At SAI quality is more than just a group that reviews calls. Our quality program is designed around our common objective of providing the best customer experience possible. The key is total management involvement. We begin with a hiring strategy that recruits agents who have technical skills and like helping people. All new agents participate in our proprietary Customer Service training program during their first week at SAI.
Call us at 949-595-2112 or email sales@SupportAssociates.com. We would love to help shatter any other myths you can think of or just answer all your questions about outsourcing. Call or email us - you have nothing to lose except some myths - and you may discover that we can save you money, perhaps a lot of money.
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