P C Direct

Great help. Fast service. Great at explaining options for me. Turned out to be a hard drive replace but Dave went above and beyond in saving all my info. Can't say how easy he made it.

Excellent service. Dave is super knowledgeable. I would highly recommend and wouldn't go anywhere else for computer repair.

I have been coming here for years. David does excellent work very quickly for a reasonable price. He will suggest and advise you but never pressure you, no upsell nonsense. I trusted him with my laptop while I was working on my PhD dissertation, when I could have lost irreplaceable YEARS of work to a computer problem, and I keep going back.

Dave did a great job with replacing my hard drive. While he couldn't retrieve the data on the damaged drive, he gave me tips and suggestions for preserving my data moving forward.

I wish I would have discovered Dave years ago! Dave is one of those rare IT guys that not only understands the problem, but takes the time to explain what's going on and what needs to be done. He delivered as promised and exactly on time. I'd highly recommend to anyone who needs help like I did!

In my trials and tribulations with computers over the years I have come to accept there are generally two kinds of help with broken machinery: 1. The highly tech focused person who speaks in a mashup of conventional language and tech such that I am not quite sure what they said. 2. The person who has a competence in tech and good translation skills, and patience, explaining things in a way that a fiftysomething who remembers when TV had 4 channels and life with a rotary phone can get it. Dave at PC Direct is one of the latter.

I found Dave through word-of-mouth after the NMT and others attempted a computer build that never did work. NMT was now ready to give up and take to a pro for help and so we loaded up the various bits and bobs and headed out. The shop itself is in the rear of a home, though there's a nice U shaped driveway (no having to back out onto busier 113 yay!) and parking spots. Dave was personable, knowledgable and helpful.

He spent time talking with the NMT about what the computer would be used for, and not just "gaming" but which games were to be played as this makes a difference in configuration. What he had. What worked. After about 45 minutes they had worked up a plan of attack that was reasonable in price and in execution. It's worth the drive for this.

Yes! Dave is better than the stores - honest, fair and reliable.

Dave is wonderful at taking care of us. Most of all he is honest!