Carbondale Computer Repair

Joshua was very friendly and had great customer service. He talked me into water cooling my pc which I'm now glad I did. It looks and runs great!

I will just add to what has been said. The were fast, professional and did not charge me since it was a small problem. They have earned my business from here on out.

Fabulous service! Super-friendly Joshua Mitchum helped us promptly, quickly identifying the problem, and telling us the best and cheapest options. This is definitely the place I am coming back to when I have the next service due. #excellentservce #greatprice

They custom built me a liquid cooled AMD Ryzen powered workstation 5 years ago. It's still going strong. Count me as a very happy customer.

This is definitely the place I would return to if needed for computer or tech concerns. I came in for data recovery on an old laptop that would no longer turn on and the person explained to me thoroughly beforehand how the process would be like and explained to me what he is doing during the data recovery. I recommend this place to others for the team's knowledge and expertise, as well as great customer service.

Critical:Professionalism, Quality, Value Never resolved my issue now I am out $400+ on trying to fix my computer now I'm being told I have buy a new computer because the replacement part you gave me was a bad part! Now my computer won't turn on at all. I would love to resolve this if you guys want to have the owner call me.

Joshua was Great. Very helpful in assisting my 11 year old with completing their gaming PC build when they got stuck. Josh explained what he was doing and had her "help him". The cost was great too. 10/10 recommend.

This store definitely the best store for computer repair services in the whole southern Illinois region. The owner is really nice and helpful. Also the guy Josh who built my pc, without doubts he is the best technician ever ( he is the GOAT). He is so professional and and knows what he doing. He built my pc with amazing amazing cable management. I recommend going to this store without any hesitation.

I've had mostly bad experiences with electronic repair places, so I was pleasantly surprised with this one. They fixed a laptop that I thought I had ruined. The main reason why I can't give five stars is because they had my laptop for over three months before fixing it. I probably would have rated them much lower for taking so long but they owned their mistake and apologized for taking so long, they replaced one of their technicians and just forgot about my laptop.

They had even fixed the issue with it but never contacted me which I guess points more to their system being a little disorganized rather than them being completely incompetent. I'd still recommend them though, they hired a new technician recently and he does good work and provided good customer service.

My computer blue screened and would not turn on a week before finals. I was able to bring it to them the same day, and they were able to recover the files I desperately needed for my exams. Very satisfied with their service.

I've taken my poor, poor laptop to them several times now and it's always been fixed within a week. I love gawking at the fish tank too. On occasion, I've had to call them back to ask if the computer is finished being serviced, but that's not a big deal. Only guys I go to around here.

This is my go-to place for computer issues in Carbondale. I have a Mac, so finding a place that can deal with any issues in having without having to send it out by default can be difficult. They have great service here and very reasonable prices (my repair cost me $120 versus the $250-$300 it would have been from Best Buy). Because they are local they also are really committed to their customers.

The initial repair didn't quite fix my issue, so they took my computer back, fixed it in about 1 day, and also didn't charge me for the second visit because it was the same issue.

These guys were of great help, rating second to only the Apple Store themselves! I took my four year old MacBook Pro that was having problems booting up, only to find out within hours that it was my logic board that had failed. They were able to order it and have it repaired within two business days and had me back to work! They were always very nice and respectful.

It was a little pricey, but that is expected for any Apple parts. The cost of labor was commensurate with what I expected. All in all, it was a great experience working with these guys!

Great experience! My 8 month old Macbook air would not turn on and was still under warranty. They contacted Apple and ordered two different parts and it was fixed in a week! This is a wonderful service to have in Carbondale as the closest Apple Store is 2 hours away. I will definitely use them again with or without an active warranty!