Hands On Computer Repair

Not going to give a bad review but definitely not going to give good review and a "I will not return there ever again" 2 stars are for me a least getting my laptop back for parts

Fast service and a great price. big Ups to the Tech who worked on my tower it runs faster and better than it did in Years

They saved my data, installed a fresh copy of windows, after a hard drive failure. They were friendly, worked fast and and I couldn't be happier. It's worth the price you pay!

I can't say enough good things about this place.what I will say is the customer service is amazing. anyone can help you.but it takes a lot to deliver good customer service. I would definitely recommend anyone to come here

I recommend this place because they treated me very well as a customer AND even helped me troubleshoot my PC for free. You're going to be hard pressed finding a better combination of service and value compared to the Big Box stores.

Do not get rip- off by this place. The Hands-on Computer Repair (HOCR) supposedly replaced my desk top hard drive 2 years ago. I was charged additional $99 for hard drive purchased on top of service fee. My computer continue to make an annoying noise after service but told it was just a fan but no need to be replaced. I was receiving a cancer treatment, therefore, I gotten used to using my iPad in my bed and I hardly used my desk top computer other then used it to print some medical forms.

But I was still bother by noise every time I use it so I finally took it to another computer repair shop and found out that my hard drive still needed to be replaced. I also found out my computer had not retail hard drive but still had an OEM hard drive. which is used by computer manufacturers that means HOCR never replaced the hard drive in my computer but charged me for it. so, I end up purchasing another hard drive and now my computer works fine minus annoying noise. Anyway, Seagate hard drive(OEM) which came out of my computer still has a 3-year warranty but I was told that I must go through the shop that it was purchased.

I decided to give them a benefit of doubt So, I went back to HOCR and met the couple who identified themselves as owner but was very rude even with receipt they denied servicing my computer. So, I asked if they are in habit of installing OEM hard drive instead of retail and then they can at least help me getting a reimbursement from Seagate but they flat out refused saying they didn't have a record of purchase but still denying fraud service. which sounds just ridiculous. So, I have totally wasted $230.00 and left with one terrible experience. and I don't want anybody else to go through so I am going thru all this trouble telling you my story.

These guys are great. They have never disappointed me. They are honest, quick and their prices are reasonable. If you have any computer problem at all I highly recommend Hands-On. Best computer repair service I have ever used. No one and I mean no one else will touch my computer.

Just left for the 3rd time, iPad mini screen fix still not done 3 weeks later. First they ordered the wrong part, next they were not open during the stated open hours time and last I asked to turn it on after the screen was fixed. I had to go get my own charger out of my car because they didn't have one. How do you not have the proper chargers to verify your work was done properly?

Sure enough even though the screen was fixed the digitizer was not working. Still waiting on my iPad back. This is not the place for any screen replacement issues. Update: just picked it up, refusal from the shop to make any sort of discount or work with me as their customer. Was quoted $95 and 3 day turn around, was charged $167 and 3 weeks turnaround.

Full price was charged. Worst experience possible! This is literally the first review I have ever written for any company. There is a reason. Best of luck to anyone who gives this company a chance.

I took a laptop to them in 2006 they fixed it and its been working perfectly ever since so i took two more to them 2 days ago and they repaired them also theyrun great even done upgrades for free these guys know what their doing their great

I've been working with these guys since 2003. They have always done an excellent job of building my systems, and their tech support is quick and detailed. As long as these guys are in business, I will use them. They have never inflated charges, or failed to fix what I needed, quickly and with a friendly manner.

This is a great shop! Reasonable price, no up selling, quick fast service. Had a problem with my HP, they Kyle discovered my motherboard was bad. No Charge. I went home and purchased another laptop off of Ebay and returned back to Hands on Computer Repair so they could transfer all of my files from my old hard drive to my new laptop for only $50. Good overall experience. I would highly recommend my friends and family to go there for their electronic repairs.

I recently took a laptop to Hands On for repair. They offered several options and was willing to work with me to meet my needs. The staff was extremely friendly and helpful and was patient with all of my questions. I also felt their prices were very reasonable. The whole experience was much more personal than at the large retail stores. I will definitely take repairs to them again.

Horrible! This guys are just rookies and inexperienced. When I took my laptop for them to fix, the computer was working perfectly. The only problem was that little AC part (where you connect the charger). It was loose and to make it work I use to move the cable side to side and hold it in place but after do that, everything used to work perfectly.

This guys told me that there was no problem and these little peace can be replaced and that it only cost a couple bucks. Ok, after two full weeks, they finally called me and my laptop was "fixed". They charged $99.00 for labor and $14.99 + S&H (I found that part on ebay for.99 and free shipping) plus tax! And that's not all! I wanted to prove them that my computer is working fine before leave but they told me that it was'nt necessary so I left.

Now my computer works but not at all. One of the USB port is not working nor the QuickPlay, dvd or volume buttons. When I go back to them and let them know the problem, they said "that's not our problem" that they only worked the AC jack. I would never take any computer to these guys again. NEVER!