Your one stop shop for all of your pc requirements! A Plus computers has been delivering computer service, repair, and sales to the Fort Wayne and surrounding areas since 1988. With our onsite networking and computer support, to our in store repair, custom built systems, and knowledgeable sales team we've got everything you need.
Reviews (14)
Agent M.
May 04, 2022
Chase Zedlitz
Apr 03, 2022
Kathy Kincaid
Mar 16, 2022
In and out! These guys know their stuff. I admit they can be a little pricey on their products, but I'd rather give my money to a local small business than some big internet mogul. I like that if I have a question, they are ready with an answer. They are done to earth and the service was quick. I'd recommend them if you have any pc issues. Update, still great guys with lots of knowledge and willing to share it. Again, in and out. Very helpful and reasonable prices. Why go anywhere else?
Andrew Smith
Feb 16, 2022
Hanczar ZawThan
Feb 14, 2022
It was Mr. Alex. Troy was there, he was very helpful when my mother and I was there. But previously there is one person there who really helped me out. I couldn't get his name. The mac I have is the heart of my production. I was willing to pay for it for repair. I gave several chances to Mr. Alex, he might be struggling in his life. As everyone is. My screws were not even the original one anymore. I got angry. It took two months.
Jr Ray
Feb 09, 2022
New power supply partially installed. Asked them to finish plugging in and find where jumper that was loose went to. That is it.they called Me and claimed non working water cooled processor and fan not working and misc other stuff. Told me $500 to fix it. I quickly informed them I didn't ask them to fix any of that and do that myself as I have a degree and was just being lazy. They called me 5 minutes later to tell me just 3 controllers weren't plugged in and mysteriously all was working now. Time has not been good to their honesty.be wary.
Linda Finger
Dec 25, 2021
Timm Phillips
Nov 23, 2021
Jason P.
Jun 16, 2021
James Y.
Jan 15, 2021
I stopped into the a plus on parnell today to ask about getting a new battery for my mothers laptop. Later on I found out that it was virtually impossible to get a battery from a brick and mortar store because of the thousands of different types of batteries in existence for laptops. Here I am ready and willing to order a new battery for this laptop but found that it would be far to difficult to do so from a plus computers.
When I asked how long it would take, the answer was 'I dunno' and 'maybe a couple of days, maybe a couple of weeks'. When I asked how much, I got 'I dunno' and after pushing for a better answer, 'might be as much as fifty. At no point did the service guy ask me questions that would give me the impression that he wanted to help me, such as what kind of laptop is it? or may I see the battery you're holding in your hand?.
Instead I felt as if I was talking to a brick wall that wanted nothing to do with me or any business that I might bring to the store. So now I find myself looking online for something that I am unsure about and will take the risk of ordering the wrong one, all because the professional acted aloof and uncaring about my problem. I understand the difficulties with getting a new laptop battery and that it might not have been a big ticket item sales-wise, but it's just good business to help with even the small things. You never know, that same customer might want a whole new gaming pc set-up one day.and now they might just go to best buy instead.
When I asked how long it would take, the answer was 'I dunno' and 'maybe a couple of days, maybe a couple of weeks'. When I asked how much, I got 'I dunno' and after pushing for a better answer, 'might be as much as fifty. At no point did the service guy ask me questions that would give me the impression that he wanted to help me, such as what kind of laptop is it? or may I see the battery you're holding in your hand?.
Instead I felt as if I was talking to a brick wall that wanted nothing to do with me or any business that I might bring to the store. So now I find myself looking online for something that I am unsure about and will take the risk of ordering the wrong one, all because the professional acted aloof and uncaring about my problem. I understand the difficulties with getting a new laptop battery and that it might not have been a big ticket item sales-wise, but it's just good business to help with even the small things. You never know, that same customer might want a whole new gaming pc set-up one day.and now they might just go to best buy instead.
Susie P.
Jun 13, 2020
Steve G.
Jul 03, 2015
Made an hour trip here on a reccomendation to replace a graphics card. I always prefer to do business with independent businesses as locally as possible. I took my failing card in for reference and when I told the associate that I was looking to purchase a high end card, he insisted on arguing that what I had was not a high end card. This was not even my point.
I came in with a $400 - $700 budget for a new, HIGHER end card and was driven away by a staff member who was more interested in showing how little he thought I knew than making a sale. I had no such problems with NewEgg. They were happy to take my business with nary a condescending comment.
I came in with a $400 - $700 budget for a new, HIGHER end card and was driven away by a staff member who was more interested in showing how little he thought I knew than making a sale. I had no such problems with NewEgg. They were happy to take my business with nary a condescending comment.
John S.
Oct 24, 2014
I've unfortunately have had a terrible experience with this shop. I chose them to build a custom video editing computer and from the start the black magic card they installed is not compatible with other parts of the system. I "try" to use this on live events to playback simple video files & there is always an issue. I had taken the computer back to them to correct the problems, they originally tried to say it wasn't there problem.
Then they blamed it on the guy that built the system that "didn't work there anymore" then they took it & said they would call when it was fixed. Two weeks later, I end up calling to check in & am told "yea, its been here for you".The thing still doesnt perform the way it should.
Then they blamed it on the guy that built the system that "didn't work there anymore" then they took it & said they would call when it was fixed. Two weeks later, I end up calling to check in & am told "yea, its been here for you".The thing still doesnt perform the way it should.
Kyle W.
Oct 16, 2014
Horrible Experience. Brought in an iPhone 5 in with a software issue. After three hours I returned to find that they couldn't do anything for my iPhone and it was essentially bricked. After explaining that my phone was as good as a paperweight they tried to sell me a used iPhone for $350. I was extremely disappointed. I decided to get a second opinion at another computer store within the strip.
They were able to completely fix the phone in 5 minutes and didn't even charge me. A Plus Computers wanted to charge me $350 to replace a phone that had a minor non-hardware issue. That's a scam. Never returning.
They were able to completely fix the phone in 5 minutes and didn't even charge me. A Plus Computers wanted to charge me $350 to replace a phone that had a minor non-hardware issue. That's a scam. Never returning.