A1 Computer Consulting & Service

I had an issue with my laptop not booting up correctly. I found A1 Computer Service through a cursory Yelp search and chose them since they had earned multiple five-star reviews recently. I called in about the issue. Bob, the person with whom I spoke, was very patient and courteous. He informed me about what could have caused the booting issue and about the pricing to fix it.

He was very prompt in communicating with me the available times I could drop off my laptop. He was able to fix it within a few hours on the next day! He even helped me update some applications on my laptop and optimized it so that it runs faster than before, at no additional cost! Bob was very polite when I met him and very responsive to my questions about my laptop.

If I could give more than five stars, I would! Also, PLEASE visit the A1 Computer Service website for details on appointments, services, location etc. BEFORE visiting or even calling.

Drove 30 mins to shop to find out they are open by appt only. Nice. You'll likely be told if you have a crack screen on a touch screen laptop that its not cost effective to repair/replace the screen as the probable cost if replacement including labor is estimated at $400.

I have a touchscreen laptop so when it cracked on the corner I was worried about the prices and if it could be fixed at all. Fortunately for me I found A-1 Computer. I first picked them of course because they have good reviews and they have been in service for more years than other places I had checked out so they were way more knowledgeable as well.

My experience with them was 5+. They respond right away and know what they are talking about and dont tell you a bunch of stuff just to get a client. I truly felt I was being told the best options as well as more than one option so I wasn't stuck. I also told them how I didn't have the funds until after the holidays so they also told me another option that would fix the screen but also save money.

I highly recommend this place. The people are very professional and respectful/polite. Very upfront about pricing and how long everything takes. I will continue to go back to them whenever needed.

Bob was knowledgeable, professional, and a good value for the services provided. I feel that he is fairly priced for the services provided, and I was even able to purchase spare parts from him as well.

Very rude when I called for a quote and wouldn't even let me speak! I only wanted to know his hourly rate but he kept going around the question and talking over me then hung up on me :

Bob knows his stuff! Went in thinking my laptop screen wasn't working and right away he knew what was going on. As for him he is a friendly person of have questions just ask he seems will to help.

I cannot thank Bob and A1 computer service enough! I am an industrial refrigeration technician and received a service call from one of my customers. When I arrived the plant was down due to the failure of the main control computers power supply. Nothing was open that early in the morning but I searched google and A1 popped up and said they were open (6:30am).

I called, Bob answered, told him what I needed and within an hour I had the parts in my hand. I got the plant back up and running and back in production. A1 Computer service literally saved my customer $3.6 MILLION in down time that day! Thank you A1 computer service.you earned yourself a loyal customer!

I would recommend Bob and A1 to anyone in need of home computer repair. Bob was great about thoroughly explaining to me how he went about repairing and enhancing my laptop. He is knowledgeable, communicative, and caring about the job at hand.

Add another 5 stars to this review for a total of 10! PLEASE DON'T STOP READING HERE, KEEP READING ON! I had one person I relied on to handle all my computer issues and question, but since then that person was offered an amazing job opportunity with Amazon so I had to find someone else. I was searching for a trusted, educated computer repair person and I stumbled upon Bob's business on Yelp after reading reviews.

I am so amazed with the service he provided to me! From day one of me contacting him, Bob was HONEST AND UPFRONT with me. Did you catch those capital letters?! That's right, he tried offering his services to save me the most money while at the same time catering to my needs and finding the BEST SOLUTION. During the entire process, Bob's customer service was above and beyond exceptional.from dropping off my computer, to calling me with updates and providing status, to picking up the computer and personally showing me everything he had done.

His level of experience definitely shows through our communications. The best part? Don't let level of experience fool you, because Bob actually keeps up to date with the times and explains what programs/apps are most popular and beneficial in our modern day. Sometimes you come across techs who are just behind in the past.not Bob. Plain and simple, if you need someone you can trust, Bob is the way to go. I promise you won't be disappointed. Thanks Bob for everything, and we will keep in touch!

Called A1 computers at 9 am to fix a broken screen on a laptop, set up a meeting at 11:30 am and had my fixed computer back to me by 2:15 pm. Excellent service, response time and a great price given the short time frame. Any laptop repair needs I ever have in the future will be handled by A1 Computers.

It is my pleasure to recommend Bob of A1 Computer. I met him at our Chamber Meeting. I have been consistently impressed with Bob's attitude, professionalism and willingness to help me with my computer needs whenever I've reached out. He returns calls promptly and does not make me feel like I'm bothering him as I am far from a techie person. I recommend him without reservation. I am confident that he will provide the same customer service that he has shown me.

I have had Bob at A1 Computer Repair work on my computers on 3 different occasions. His work has been rock solid each time. His turnaround time was fast, his prices reasonable, and he picked up and dropped off my computers so I didn't even have to go anywhere. I give him my highest recommendation. Thanks Bob!

My laptops hard drive was completely wrecked and that same morning I explained the issue to the guy over the phone. He was extremely helpful and very knowledgeable in what he's doing and was super kind. Within a few hours my laptop was picked up, fixed and made even better than when bought, and returned to me for a great price based on the work needed. 10/10 would recommend for fast helpful service. The guy is also very nice and friendly.