Rhino Custom Computers

Amazing been to their establishment TWICE and I must say outstanding customer service and everything

I came to Rhino for an external hard drive that failed. They were able to retrieve my files. I was asked if I wanted to upgrade my 1TB to a 2TB because I had very little space left on my 1TB.I agreed and paid the difference. Now, I have been trying to put files on the drive and clean off some files but it is locked with a password that I never agreed to.

When I called to ask about the password, Carlos said "oh that was back in September 2021, I can remote in for $59 an hour to help you out". If Carlos would like to make this right and give me the password, I will gladly update my review.

Extremely professional, highly knowledgeable, and took the time to listen to my questions. Their prices are very reasonable, and they completed repairs before the promised date. Excellent experience!

Rhino Custom Computers is beyond excellent if you are having trouble with your desktop. Despite my own prior knowledge and experience, I encountered an issue with my desktop that I could not solve myself for months. After finally deciding to give this store a shot in hopes of solving the issue, Carlos took my desktop in and tested all the different possible solutions to make sure my computer went back to working shape.

After all was said and done, I had told Carlos that I still had concerns, so to settle my nerves, he allowed me to test my computer in the shop before I took it home. As I said before, if you need a place that will make sure they take care of your problem with experienced employees, give Rhino Custom Computers your business.

Misdiagnosed the issue with my laptop then ordered parts that didn't work and I ended up paying over 200 bucks to take a battery out and put a new one in. They did swap a secondary battery for me that I didn't know about, but all in all a Google search and 15 minutes would ha e saved me a lot of money

Prices are not reasonable for the service provided. Left a crease on my water loop and have worse cable management than a first timer. Didn't even tie it back down with zip ties to keep it tight and hidden. If you need a monitor screen repair don't do it they'll just charge 65 and call you later say they don't sell them. Labor cost for this work is just ridiculous and to add on did not even add the exhaust fan even after agreeing to put it on. Update : For first impressions they have failed me but after Carlos the owner reached out to me to make things right was phenomenal. Brought it in on my only day off and fixed the mistakes under a few hours. Thank you

My laptop was very slow, the screen freezing after about a minute of use then shutting down. I had it sitting at home for almost a year after buying a new cheap one. I finally decided if i could get it repaired, rather than pay $$$$ for a better new one. Turned out the hard drive was bad, which was cloned, upgraded and replaced. Everything on my computer was saved and now my laptop is running faster than before and I am very happy with the overall service I received. Carlos the owner done the work needed in just a couple of days.

I had been told by another well known local computer repair company that they were booked for 2 weeks, so I was happy he could get it done so quickly. I saw other reviews complaining of the cost, so I was hesitant to go there at first, especially cause I know zero about computers. Anyway, the cost was very reasonable, turning out to be just a fraction of what I would of had to pay for a new one and now I know where to go if I run into any tech trouble. Thanks Carlos!

5/5 stars! I brought my cheap little laptop in to try make it run faster and get more storage space instead of buying a new computer. Patrick was incredibly helpful, and completely transparent with all pricing. They gave me exactly what I wanted and more, all for a very fair price and quickly. I so appreciated the fact that they didn't try to oversell me. I would recommend them to anyone for computer repairs or custom building!

I purchased a home security system from Rhino Custom Computers and during the installation a worker damaged my ceiling. They repaired and painted the crack that they produced, but left the rest of my ceiling unmatched and needing to be painted. While on the phone discussing the issue, the business owner became angry and told me "don't call me" He called me foul and profane names, and told me that he would not honor the year long tech support and warranty that I already had paid for.

I do not recommend using this company. They were very unprofessional. I'm not sure if they even have a state license for security system business here The owners response is not true. I don't recommend doing business here.

These guys have a definite passion and knowledge for their craft. I have taken a private server and a gaming computer to them and both times the service has been fast and fair. The gaming computer had a baffling issue that their competitor was unable to diagnose, but Tyree at Rhino had a solution and a repair quote ready for me within a half hour. He also went out of his way to help me choose a new part to buy to replace the broken one. Can't recommend these guys enough.