Byte Me

You are my the best, but problem with capital one? Account closed and they ate still billing me. Paid through my bank? I can not get them to pat off after I paid them? No end helpI hate this rotten company

A client hired my remodeling company to update their kitchen. About a week after starting, we encountered a problem due to a sudden extremely high humidity problem in the home. I gave them three different options (none of which would cost them any extra money), all of which would solve the problem. Unfortunately, they declined all three options and wouldn't let me back in the house to finish the job.

My company was a NARI (National Association of the Remodeling Industry) award winning contractor for over 10 years, and won a national award in 2015. My company has all five star reviews on Google. Since the client wouldn't let me complete the job, and because my company was a member of the BBB, I readily accepted to meet with the client in a binding arbitration process held by the Better Business Bureau at their office. Unfortunately, the so-called "unbiased" arbitrator was on their side, and ruled against my company.

His reason: you didn't agree to fix the problem using the same method that you used originally. Duh, mr. arbitrator, you didn't seem to understand that the original method didn't work because of the high humidity condition, and the three alternative methods I proposed to fix the problem would work. When a client hires a contractor to do a job, it is the results that they are paying for, the specifics of how the job is done, the process is determined by the contractor, not the client.

This decision was a sham and I felt railroaded. Although my company had been a member of the BBB for over 15 years, I saw the BBB for what it was, and I declined to renew my membership for all subsequent years. When I later saw the local rep from the BBB walking the home shows that we displayed at, he couldn't look me in the eye. It was obvious that he was ashamed of his employer, knowing that my company did everything we could to satisfy this client.

My recommendation to homeowners is that before you hire a contractor, read online and other reviews from the contractor's clients, get references, and ask to look at previous jobs. If your contractor won't do this, then don't hire them. Online reviews have replaced the phone call to The Better Business Bureau, asking about a contractor. The BBB has outlived its usefulness as an unbiased source of information.

They contacted the company I was having problems with. Wasn't really satisfied but I finally my walker from another great company that excepted my Drs paperwork they asked for. Medical resources didn't try to contact me at all until I reported them to you. Still didn't get any satisfaction from them anyway. I still had to call them to see what was going on with my walker. They told me they got contacted by you. Still didn't seem to matter to them. Sure hope others looks at reviews of the business.

Finally proved Rowan property management paid THIS BBB to delete my entire profile because of a complaint I made. It was deleted the day I was to go to arbitration and it got rid of EVERYTHING! I had other complaints going on and now it's all gone because they got bought off by another crooked KC company. I have all the proof! I was nice enough to take my other review down, but not this time! Someone in this office is being paid off.

Engaged Financial is the best factoring company I have ever worked with and Ivo Baltic is the person to contact. Great customer service and he will definitely give you the best deal, no hidden rates or fees. If you need a factoring company contact Ivo I promise you wont regret it.

The BBB allowed us to come in and host our annual meeting at this location. Top notch facility and the care and service of the people who work here are unbelievable! BBB is becoming a resource for businesses to learn, expand and grow. We loved our experience with BBB at this location!

We were able to use the conference/event room provided by BBB in Kansas City, for accredited businesses. What a great space for corporate meetings and events! They have complimentary drinks and snacks, excellent restrooms and they will bring you preordered lunch! Very relaxing and convenient for our annual company meetings! We will definitely take advantage of this awesome space in the future.

WOW! We had our annual company meeting in the BBB Conference room and had a great experience. The conference room was well equipped, private and comfortable. The staff went above and beyond to make us feel welcome and made sure we had what we needed to have a successful meeting. We have been an accredited business for around 20 years but have not taken advantage of all the benefits that the BBB has to offer. The BBB is a great resource for business and consumers. It holds all of it's members to a high standard. If you own an ethical business you need to be part of the BBB.

I filed a complaint a couple of weeks ago in regards to a company. They came back with deflection and projection lie upon lie. The case was then closed after one response. I emailed to see why it was closed as there was literally no mediation. It was open back up and after one response from the company she thought it was a good faith response. I am out thousands and thousands of dollars.

I am broken beyond comprehension. How dare consumers be treated this frivolously as if we don't matter at all Also filed a review for the company that I sought mediation with on the BBB, and it has not been posted as well and was told that it would be publicized. Reason being? Apparently the BBB is no better than the company that has scammed me out of thousands of dollars and slapped my deceased son in the face. Shame on you!

I find the BBB to be not at all helpful to me as a business owner. They also did zero vetting of my company when I joined and yet I have an A rating. Literally no follow up or checking in after I paid the fees, just another invoice to pay at the end of 12 months. It seems they are interested in accepting membership dues but not actually making sure companies live up to anything in particular. I wouldn't put much faith in any kind of backing by the BBB any more; it apparently just means the company has paid their membership dues. something that I no longer do.