Data Recovery Knoxville By DataTech Labs

Data Tech quoted $1000 for data recovery that the wonderful folks at Best Buy completed for only $50! AND, the Best Buy amount even included a brand new hard drive! Be sure to try them first.

So my Mac took a dive and was recommended these guys by the apple store. When you GOAT to have your data recovered use them!

When I called to inquire about pricing for an SD card that had been corrupted I was told $150-200 for an easy fix and upwards of $2000 for a deconstruction/more intense recovery. I stated that the photos were of a wedding and it was very important that they be recovered. The estimate I was given was $600 and I truly believe it was because they knew how important the photos were as other reviews have mentioned.

I was able to talk them down to $350 and had no choice but to pay it, knowing it would be a simple recovery and that I was being charged twice as much as the original price I was told it would be if it was on the easier side of things. When I got the photos back the image quality had been affected and the file type had changed from RAW to JPG. As a photographer that needs RAW images to effectively edit the photos I brought the issue to their attention and they said that's all they could do.

So not only did I over pay but they never mentioned I wouldn't be getting back the actual files that I lost in their true form. I wouldn't recommend this place to anyone and will not be giving them my business in the future.

Our system had a major hardware failure. Contacted Jeff at DataTech and within a couple of days we were back up and running. Thanks Jeff and staff for the necessary help to get us back up and running.

If problem solving is the name of the game, DataTech Labs are at the top of it. My laptop motherboard failed and I was trying to DIY recover my hard disk data. After a week of frustration and calling multiple stores for help on why I couldn't access my C folder, I took the hard drive to DataTech. While they were offering free consultation and then provide a quote before making any expensive repairs, which is always helpful than paying upfront, they actually took the time at the end of their regular hours to listen through my issue, analyzed it on the spot and asked the right questions to figure out the problem. Essentially saved me a hundred bucks for data recovery service by suggesting the right adapter to buy and DIY solve the issue. Big kudos!

Data recovery is definitely not cheap but Datatech Labs is very professional, and you'll get to see which data and folders have been recovered from your drive before you pay for the service. We had a couple of really essential external hard drives fail and they were able to recover everything for us, a huge relief. Nice people who do good work, we'll definitely come back if we ever need recovery again (hopefully not! TRIPLE back-ups for everything from now on!)

While transferring, organizing and deleting photos from my camera discs to my external hard drive to be organized before uploading to Google, my drive suddenly stopped reading. Not knowing of Data Tech yet, I took it to a big box store who told me three weeks later that none of the data was retrievable. I wasn't ready to give up, so I brought my drive to Data Tech (on a later recommendation) for a second opinion.

I tearfully handed over five years of pictures that were not yet backed up to Google and hoped to receive a different answer. Rickey was such a pleasure to work with. He understood that he held in his hands the damaged files of my daughter's high school years, international trips and five years of photos of experiences that could not be replaced. He also recommended that I bring in my photo discs to see what they could retrieve from those sources as well. Rickey collaborated with the Techs that he knew had the best experience for this job and he provided me progress updates along the way.

He was personable with me, he didn't make promises of the end result, but he reassured me that the best people were on the job and they would do what they could. Four weeks later, Data Tech was able to retrieve 6 of 7 of my photo discs and 91% of 2TB of pictures, including the most sentimental ones. At a glance, I believe that some of the other 9% are viable as well.

I am so relieved that I received the recommendation to visit Data Tech. They retrieved five eventful years of my life and saved me from a personal meltdown. I hope that I don't need their services again, but now I know where to go if needed and where to refer anyone else who has lost data. The entire staff is amazing. Thank you.

I never write reviews but after my experience with Data Tech Labs I felt I needed to share so no one else has to go through what I did. After my drive started making weird noises I called Data Tech Labs, the man I spoke with was knowledgeable, super friendly and immediately putt me at ease. However once I sent my hard drive to them Micheal D' Cruz was assigned to my case and I've never experienced such horrible customer service in my life.

He never would call with updates, I would have to hound him for weeks just to get the tiniest sliver of information. I was in the middle of a work project and I just needed to know if the data retrieval was possible or if I should restart the project. After 1.5 months of getting the run around my hard drive was ultimately not recovered. Horrible customer service. Asking for a once a week progress report regarding the drive is the BARE MINIMUM when you're looking at spending upwards of 2k.

They also told me before I sent my hard drive to them that they would cover expenses off shipping. After following up three times about this they told me the cost of my shipping was too much ( which they never specified) and won't reimburse me. In these situation customer service is EVERYTHING. The fact that this company so clearly does not put the customer first is appalling. Extremely disappointed and will never recommend this company to anyone. Save the headache and the money!

These guys did exactly what they said they could do. Had some drives that needed data restored, tried Best Buy Tech services, they couldn't even read the drives at all Within a couple of hours they contacted me with a list of file directories available. Recommend

My Seagate bit the dust a few months ago. I considered trying to fix it myself but decided it wasn't worth the risk, and to seek out a professional. My initial quote with DataTech was intimidating, to say the least, but they were willing to work with me on the price. They did great work--all of my files were recovered--and were easy to work with. It wasn't an overnight fix but I wasn't in a huge hurry. Really grateful for their service and flexibility.

This company is absolutely amazing! Ricky was absolutely incredible in both expectations and customer service. In the recording industry, we all track on hard drives. Mine failed and I was scared sh******. I called some local places and was recommended to find "a company that 'eats, drinks and sleeps' data recovery'." Data Tech Labs IS that place.

Their pricing is more than fair and their Tech Team is absolutely incredible! If you have lost data on a hard drive. or any technological data for that matter. this is the place you MUST go to in order to recover that data. Period.

DataTech recovered my data from a broken flash drive. They were able to complete the work in one day. I am very grateful for how quickly they completed the task. The staff is super friendly and helpful. I would recommend their service and would use them again if needed.

I was super impressed (and relieved) by the service I got at DataTech Labs! After spilling water on my old MacBook Air that had most of its files not copied anywhere, I began researching any option I had to recover the data. I submitted a request on Saturday night and heard back first thing Monday morning with approximate pricing, expectations, and next steps.

I dropped off the computer on Tuesday morning and had an assessment and price estimate (lower than what was initially quoted to me) that same afternoon. After giving the go ahead, I got an email less than 24 hours later that the job was done and the data on a new external hard drive was ready to pick up. I'd highly recommend! Other data recovery sources I contacted at the same time as DataTech have still not gotten back to me.

Rickey assisted us with with recovering data from a G-Drive that had water damage. Very thorough recovery. We've never had to do this before and we were thinking it was a lost cause, but they got every photo and file back. It was a bit expensive but worth it to retrieve those memories.

Had a hard drive that not only didn't boot but I was unable to access the folders or files when connected as an external source. Seemed like all would be lost but I swung by DataTech Labs in the DTC and they were able to recover the entire drive in less than two weeks. Rickey Payne was very helpful, explained the process and kept me updated with the progress.

They returned both the old drive and a new passport external drive with the recovered data. If you're looking to recover important data, I would recommend DataTech Labs in Denver.

Possibly a repeat review. I thought I had already reviewed them, but can't find it anywhere, so here goes again. I am so, so, so glad I found this company! They were able to recover my data completely! The price tag was a bit of a shock at first, especially because more diligent data back-up would have saved my need to find them, but I fully believe it was worth the cost to recover about 6 months of work. Damen was great at keeping in touch, explaining processes, patiently answering ALL of my questions, and confirming my satisfaction with the results. It's a business that you hope to never need to be a repeat customer, but if needed, I would use them again and have already referred others as well. Thank you Damen and team!

Very professional company. We've unfortunately had to take drives there, and they've been outstanding with communication. When they couldn't get any of our data, there was no charge. They give free estimates. They are the only place I would recommend anyone for lost data. Very fair with their pricing.

We really appreciated speaking with Damon today. He was very professional, knowledgable, and helpful! Losing your data is so heartbreaking, so it was nice to have Damon who was extremely accommodating and understanding! I cannot recommend this company enough! Thanks Damon!

The thing that I liked most about them compared to most business is that they were very fair. I unfortunately couldn't give 5 stars because ultimately, they weren't able to recover any of my data; however, I did end up buying a new hard drive from them, which they installed. My laptop's hard drive got fried and I took it to them for data recovery, with some questions (as I was already not happy with the answers Best Buy gave).

They were very clear and upfront about everything, including prices. They made it clear that if data recovery failed, I would not be charged anything. They made it clear that if I only got part of my data back (and I specified what it was I was looking for in advance), I would not be charged. Unfortunately, my hard drive ended up being too fried to be recoverable, which is probably understandable.

When they offered me a quote for a new one (which was a fair price), they said that it would come with a 3 month warranty and that if something else ended up being wrong with my laptop other than the hard drive, I could return the hard drive free of charge (or choose to get the rest of the laptop fixed). Clearly, this is a business that's just looking for loyal customers and not looking to rip you off (unlike Best Buy, who charges you $150 for the 50% chance that you "might" get your data recovered, and you won't get your money back if you don't- what a joke). Great customer service, by the way.

A few years ago, my hard drive crashed and Geek Squad was unable to recover the data. They told me they would send it out for an unreasonable cost and even said there would be additional fees associated with the recovery. They even said not to get my hopes up because the likelihood of them retrieving the data would be slim. I was crushed! A couple of weeks ago, I stumbled across DataTech Labs while browsing Google.

I decided to give them a try. What's the worst that could happen? I shipped my hard drive, as soon as they received it, I was emailed and informed that they received it. By the next morning, I was contacted and told about what they found during their diagnostics. They told me the worst case scenario plan, their intended plan, and the pricing that went along with each step.

I gave them permission to proceed. Along the way, I received contact communication about what they were doing and the status of each step. After 3 days, I received a phone call that brought me to tears; they had successfully restored all my data and would be sending me an external hard drive with my data on it. This news was the best news I have had in a while.

The staff is so friendly and respectful. The communication was on point. And clearly they were successful. I would highly recommend DataTech Labs to anyone looking for data recovery!

I almost never write these reviews, but I had speedy service from a staffer who not only handled my recovery job on an old phone, but really went the extra mile when I ran into problems. These people care about customer satisfaction. We got some family photos saved thanks to these guys.

Alex, Rickey and team did an incredible job recovering precious family photos from a failing hard drive. Quick, efficient and friendly service. Communication throughout was impressive with frequent calls and email updates. Not cheap, but the pricing was transparent from the get go and for me the "value" was amazing, considering what I stood to lose. I couldn't put a price on that. Highly recommended.

They wanted a meeting. Alex at DataTech wanted a meeting. My HD recovery had gone from $60 at the local shop to $700 at DataTech and I figured, now that they have my data, and they want more money. I was surprised to find out they wanted to have a meeting to review what they had done. While it was a "review the job so we can keep the money call" it was still a great meeting.

I actively got to see what I was going to get and they got what they wanted. We used GoToMeeting and there it was, live and in color. Over the internet they walked me though the files they recovered along with files that could not be recovered. I got about 75% back. I was never going to get all of it back. The HD was dropped on a concrete floor from 3' while collecting data.

I am happy to have anything. They communicated with me from the day they received the drive till the day it was repaired. I cannot complain. The transition from the local store to them was a bit clunky, but once they had it, the experience changed. The communications was a bit Robo-Form-Letter-esk, but it was communications none the less. I also had a person to call if I was loosing my mind. Loosing data can be heart breaking, nerve wrecking and depressing. Getting it back is better. I cannot wait for my HD to be returned so I can see my pictures again. :-

DATA TECH and Microcenter, Re: Case # 00638XXX We are disputing the payment, through our credit card, and will not be charged. Both Microcenter and Data Tech will be brought to attention for this matter of reckless and punitive damages. The 'near' non-existent communication between both services was unexpected. The services here were deplorable, and not in an business professional manner.

Both Data Tech, and Microcenter : The 'CRITICAL and EXPRESS DELIVERY' that was made on MAY 18th. Communication was 'virtually' non-existant. for 3 weeks. ALL REQUESTED FILES, THAT WERE LOST, HAVE BEEN (LABORIOUSLY) REPLACED, BECAUSE OF DATA TECH'S, COMMUNICATION AND LACK OF TIMELY SERVICE. Communication : "The VIRTUAL 3-5 DAYS", that was verbally committed, over 2 weeks ago.! (examples will be sited), both Microcenter (Josh Mettle) and Data Tech (Rickey Payne SP?) Deliverables : Data Tech's email's since May18th, still vague BS on JUNE 3rd, Today is the 5th, an email was sent, a voicemail was left, and since it's Friday, another week ) Thank you, Craig Nowakowski

I called Data Tech Labs to inquire about recovery services for a hard drive that had failed. I had already attempted preliminary analysis (I'm a hardware/software engineer) including swapping the external PCB between that drive and another just like it (same lot, date code, firmware, consecutive serial numbers). The guy on the phone said that "swapping the board wasn't a good idea" because there were subtlties to the board version that may damage disk contents.

I asked him to explain that - what, in swapping the board between drives, might I have done to further damage the data? I thought that was a reasonable question; I'd like to understand what I did, and what might have happened as a result. He said "I'm not going to argue with you" and. hung up! Boy was I surprised - that conversation turned south in a heartbeat!

Data Tech Labs may be good at drive recovery - but they ain't cheap (he had quoted me between $1000 and $2000 to recover the data), and they certainly aren't professional. Either that guy had just had a fight with his wife, or he's just an asshole - but either way, I wouldn't recommend doing business with Data Tech Labs. If they won't answer questions in pre-sales and actually hang up on potential customers, imagine what might happen if there are problems during the process of data recovery.

My external hard drive became very badly damaged and I was unable to retrieve over 9 years worth of pictures, among other documents. I sent it to Datatech because of the great reviews I found online, and also because they are the only company I found that would even look at it and give you a quote for free. Datatech's turn-around time with the quote and recovery were much faster than I could have hoped for.

Their professionalism and updates on the recovery were excellent as well. My account manager, Anthony, answered all of my questions promptly and helped in every way he could. I couldn't have been more satisfied or impressed with the services at Datatech. The only reason I did not rate it a 5 is because of the cost, but they are still much more reasonably priced than other companies offering similar services. Then again, how do you put a price on all of your pictures? Thank you for all of your help Anthony!

I had a less enjoyable experience with DataTech labs than the other reviewers here. I had a hard drive die that was making a clicking noise every minute or so and wouldn't show any data, so I sent it into DataTech to have it evaluated. I was originally quoted between $900 and $1700, which was on par with where other recovery labs were quoting me.

After sending it in, I was then told it would now be $2275 to be repaired due to severe failure and scratches on the platter. At that price it wasn't worth it to me so I had them send it back, hoping to make the repairs on my own. When I received the drive there was no evidence the drive was ever opened to be evaluated. The warranty void stickers and other stickers were untouched.

After some youtube videos and $50 on ebay for an identical drive, I disassembled the drive and replaced the heads. I was able to recover all the data. When I looked at the platters I saw zero scratches on them. I'm not sure how they claimed there were scratches on it without opening it nor there being any. It seems to me it was just an excuse to charge me more than the original quote.

These guys saved my ass when my fiancee was finishing her last semester of grad school and the hard drive in her Powerbook died. I can configure your variously-ancient-or-brand-new network gear all day long, but I don't know jack about fixing busted filesystems; after trying to recover data from the drive via several different systems/tools (variously BSD, Linux, Windows and even a Darwin box), I admitted defeat. However, the effort was not to be abandoned, what with all the school-related files that were hidden somewhere in the bits; this is probably the only time in the 10 years I've known her that I saw my wife seriously threaten a computer with violence.

Face it: paying someone to recover your data is *never cheap*. I shopped like mad around the Internet (for someplace to ship it) and around the Yellow Pages (for somewhere to drop it off), and Datatech Labs were by far the cheapest when it came to the initial bench fee (only $500, compared to the next-cheapest at almost twice that). The customer service was excellent, with friendly and helpful engineers there to answer my inane questions about fixing drives.

The drive only had a logical issue, and they were able to recover 100% of the data without charging me for any extra time or hardware forensics; they have the capability to do much more, but thankfully I didn't need it. I'd trust Datatech Labs to recover my data again, which is about the best thing I think you can say about someone in this business. And cheap helps. They only get 4 stars because I have no basis for comparison (and hopefully never will)